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66 reviews from our car dealer reviews community
Leave a review for Northumbria Cars
Leave a review

66 reviews from our car dealer reviews community

Leave a review for Northumbria Cars
Leave a review
"Polite and professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an absolute pleasure to do business with Dave ,Zak and the team could not do enough to help they were professional ,polite and helpful

"New car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We picked the car on line on the Monday night Dave phoned us in the Tuesday we went through and looked at it and collected it in the Friday. Staff where nice and friendly and would recommend them to any one with bad credit

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"New car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fabulous service from the first meeting. Zak did everything to help us through the process. Brilliant service and very friendly and easy to use.

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"5* service would highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5* outstanding service, everything was handled professionally and efficiently. Car was sparkling when collected and I can’t thank Andy and Dave enough for all their help. The hamper was a lovely surprise and amazing gesture from the company! Would highly recommend!

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"Awful. Avoid! Rip off! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute waste of time and money. Partner got me car for Christmas. Brakes seized bolts missing from engine, bald tyres to name name few.Ignored for weeks no return of phone calls. Been bumped off. No help whatsoever. I've had my children in that car!!!!

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"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot recommend these guys enough. From the start of the process to collecting my car Peter went above and beyond any customer service I have ever experienced to make the process as easy as possible. I absolutely love my new car, this is the 3rd car I have had from these guys - I would not go anywhere else! Thanks again to all the team (especially Peter for his patience and help)

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"Fantastic Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish, which wasn't long, 6 days in total from car search, finance agreed to delivery of car, this dealership has been the best! Found the perfect car at a good price, made enquiries, and Peter took me through everything I needed, spoke my language (if you know what I mean) none of those technical terms that we just agree to an don't understand. Really supported me throughout from reserving my car, finance and to top it off arranged delivery of vehicle no charge. Peter was always on hand to answer questions. Sent me a video of car day of purchase and on delivery sitting on passenger seat was a welcome pack containing de-icer, screen wash, scraper, chocolates and prosecco. Unbelivable as if you hadn't done enough. I can't thank you and the team enough. One day I'm dreaming of owning my car and looking at pictures on the Internet 6 days later I'm driving around in it for real.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't be happier with my new astra from Zak absolutely love my new car great service from start to finish

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

3rd car I have purchased from Northumbria cars. Zac and David made it quick and easy for me yet again. Always looked after from Northumbria thank you so much

"Great service once again."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just received my astra from Northumbria Car Sales. This is the third vehicle I have bought and the service received was again perfect from online application to delivery.

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Dealership Information

We are a family business trading for in excess of 20 years, we are a family who pride ourselves on incorporating our family values within our business model.

Used car sales is our business sector, however we specialise in helping people with a previous poor credit history get back on the road in a RAC Approved car from Northumbria Cars.

All of the RAC Approved cars supplied by Northumbria Cars come complete with arguably one of the best on the road packages on the market place.

Each vehicle comes complete with the following:

82 Point RAC Approval + Service

Full MOT inspection + FREE Mot tests for the lifetime you own the car.

6 Months Assistance

6 Months Warranty (Up to 3 years upgrade available)

Premium Valet

Our online application takes just 2 minutes to complete, we can often even offer to drive the car away the same day mostly with No Deposit required.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1998

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
66 reviews4.8 out of 5 stars — Rated Excellent
Excellent
63
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Northumbria Cars
    Waterside
    Newcastle upon Tyne
    Tyne and Wear
    NE16 3AW

    Get in touch

    0191 488 3176
    http://www.northumbriacars.co.uk

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 16:00
    Sun Online Only

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Northumbria Cars

    Company Formed: 1998
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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