This company don't even deserve a 1 star rating. This has been my first experience in buying a car and it couldn't have been any worse. Be aware!!! I had found a lovely little Fiat 500 on AutoTrader, and wanting to see the car in person. So last Saturday, me and my partner took a trip down to their showroom to have a closer look at it. My partner has specialised in car body repairs and mechanics for over 11 years now, so it was important for him to inspect the car especially with it being my first car. Having a look around the car, he'd picked up on a few bits of damage to the car. Firstly, the sun roof had a chip in it. Secondly, one of the underneath quarter panels had a bowed out dent, where someone had clearly not positioned the jack correctly. Thirdly, there were several crack lines in the bumper. We test drove the car and we also picked up on another issue, the brake pads. It was clear that they needed replacing as they were making a funny noise every time the brakes were pushed. The sales rep had advised us that it was because he washes the cars every week, and the disks had built up a fair bit of rust. LOL. It was very clear that this was not the case. We got back to the office and asked if there was any negotiating on prices for the issues that we had found, he told us there would be no negotiating and all prices are fixed as his boss is a 'tight person'. We were slightly disappointed, but still happy to go ahead because the car was exactly what I was looking for the colour and everything. We signed the docs and made a deposit. The sales rep then asked us when we would like to collect the car, and we told him we could collect the car on Wednesday. He said that was fine and that the car would be ready to collect then. The car was paid for in full by the following Monday. So then when Wednesday had come, we phoned up to make sure they had changed the brake pads. This is when we was told the car would not be ready for another few days. When we was told this, it had set off alarm bells as we know that brake pads only take an hour to change over. I asked to speak to the manager, and wanted to know why the car hadn't even had any work done to it even though they had been paid on Monday and knew we wanted to collect on Wednesday. I spoke with one of the company directors, who was very very VERY rude and unprofessional. He told us that it wasn't the brake pads, and that instead it was Shock Absorbers which it clearly wasn't. I made him aware we knew exactly what the problem was and he then went on to quiz me about my line of work and told me he'd been doing this for 50 years and he knows what hes talking about. This really aggravated the situation, and upset me as it was the car i really wanted. My partner then spoke to him and told him we would be coming to collect the car, and that we didn't want any of his 'mechanics' doing any work on the car because we didn't trust them. He then started threatening to cancel our finance agreement. We made it clear we wanted the car, just no work doing to it. He agreed to let us take the car without any work being made, but said we had to sign a disclaimer which was understandable. So we set off, on our 85 mile journey to Nottingham to then be called up when we're 6 miles away and told that he has contacted the finance company and cancelled our agreement. We wasn't given a reason why, he just told us that if we didn't have confidence in his mechanics doing the work that then this isn't the car for us and that we should be buying from elsewhere. It was really upsetting to have to go through all this effort of 10 hour drives there and back, just to be told the agreement had been cancelled. The way we was dealt with was absolutely disgusting. Please be aware before buying anything from this company, very unprofessional.

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We brought a seat Ibiza which when we picked it up it had red paint on the bumper to then be told a red car had bumped it. Took it back with electric faults and engine to which then the owner shouted in our faces that he'll see us in court and tried to pull the wool over our eyes. We were told we did nothing but moan from the beginning absolutely shocking the whole experience.

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Nottingham Car.com are helpful in sales but afterwards found vehicle had many faults. If asked for details on condition and been told lies, air conditioning pipe cut clean through corrosion and wear bad with bolts needing cutting off and on and on.

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I bought a car Nottingham Car.com for £10,000 and the first question i asked was had it ever been involved in an accident and the reply was definitely not. Once i got the car home and while washing it i noticed rust by the rear wheel arch, i had the car independently inspected and was told the whole nearside had practically been replaced. i tried to get a refund as it was within 1 week of the sale, they wouldn't accept that and i had to get a solicitor on the case, in the end i had to accept another car from them as a replacement which also gave me no end of issues during my ownership. when i asked the owner to exchange the accident damaged first car his reply was "i am currently driving an accident repaired car and its ok" i said thats a joke, he was driving a bentley. AVOID AVOID AVOID.

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Very friendly at the sales stage but on collection day the car still had outstanding repairs and they had "forgotten" to do the MOT. Three trips back to get the MOT done and to beg for repairs to be completed and we were given the parts and told to fix ourselves as their mechanic "wouldn't touch it"! Once they have your money they are no longer interested. They also said they would buy it back from us when we were ready to swap and have offered us Wouldn't buy from them again and wouldn't recommend them either.

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Brilliant, can't thank Nathan enough, went in to get my husband a new car for work, wasn't sure what to get that would be reliable and economical but also nice to look at. Nathan was very helpful, not pushy at all and made buying the car so easy.

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