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Bought a Mercedes GLA 220d from this company for £15,991 and where to start, the car was clearly in an accident which wasn’t mentioned when I came and viewed, upon viewing maybe I was naive and too trusting but after having the car a week I discovered panel after panel had had major work done, the car looks lovely and shiny but, I’ll list a few of the issues: Bonnet was out of alignment, passenger side doors were buckled, headlights were out of alignment, boot was out of alignment, underneath the car was held in by tap in screws in the wrong positions, the front grill was held up by tap in screws which later dropped out to show a crack, a number of poor re-sprays with loads of overspray which was covered up, poorly filled panels and tape lines from re-spray, the list goes on, also as stated in the advert that the car had Apple Car-play which it didn’t (confirmed to have never had this nor could it now be added with Mercedes). After all these issues, I opted for my mum to deal with the returning of the car as it was clearly mis-sold under the consumer rights act and simply put she would present herself more professionally than me, after addressing the issues the person we spoke with, who addressed himself as Charles, was aggressive, we felt he was trying bullying tactics to scare us away on multiple occasions. The stress this put on myself and my mum for around 2 weeks while this was getting dealt with was beyond words, but eventually he agreed that I could drive the car 1.5 hours to them for them to keep the car for 3/4 days+ to inspect it, which we reluctantly did and so drove to Nottingham to do this and speak with the director about the issues in person to try and rectify this, however he was coincidently at a doctors appointment at the time he gave me to return the car so I was only able to speak to a salesman in relation to the issues which were obviously not for him to give an answer on. We did proceed to leave the car with them and upon returning home we received a call to offer a refund minus £1 per mile, although I do believe I did at least 200 miles less than was calculated but as I had no proof I decided to take that on the chin, as a total I lost around £1000 on this car which by the end was actually a victory. I can’t stress BUYERS BEWARE enough with this company!!!
Nothing but problems costing an absolute fortune since buying the car. I've spent close to £11k having it fixed within 6 months of buying. Dont reply to emails or phone calls about my complaint. Cocky af staff. Will say anything to get a sale
Just phoned to get some reassurance before purchasing a car that if it wasn't as expected I would be able to return - I really liked the vehicle had the money transferred into my account to make the purchase but was met with a tirade of defensive ramblings from someone who presented themselves as the Director of the company!!! Basically telling me its an 11 year old car and obviously would have problems with it and if I wasn't sure not to bother- so guess what - I didn't. Then I decided to check out reviews on the company and there's so so many complaints about the Director. So glad I didn't do business with them which is a shame because I really liked the vehicle but can't imagine what I'd come up against if I did have a problem!!! Directors like that dont deserve to have successful companies especially with whats going on in the world I hope the Director reads this review as i would like to thank him for stopping me making a massive mistake by spending my hard earned money at his business
Poor service overall, multiple problems with the car just months after purchasing. The owner himself rushed the sale as he “had 10 other customers to deal with” that day. Very arrogant. Under full warranty and still had to pay £100 myself towards fixing a problem which should not have occurred.
I don't really know where to start with this company, and like someone else mentioned the Director. The car i bought couldn't of been more falsely advertised if they had tried. There was no spare wheel, the window in the back didn't work, one of the back doors wouldn't open, and the rubbers around the drivers door was practically gone! With all that said, I decided to buy anyway as I believed I could rectify the problems myself. After 800 miles, the clutch completely failed and collapsed. I contacted Nottingham car sales to be told I had burnt it out myself, 800 miles and I had done this amount of damage! I was told that there was nothing they could do. After seeking advice from a clutch specialist I was reassured that this was a problem that had occurred way before I bought it, no possible way that 800 miles had caused it. I went back to nottingham (100 miles later) to speak to the director personally and try to come to some sort of agreement. What a waste of time, his response was "I wouldn't have a million pound company if I fixed every car i sold". Arrogant doesn't even come close to how I would describe this individual, he is an absolute disgrace. STAY AWAY an please dont buy from him.
Jodie in response to Absolute DISGRACE of a company!!!
Did you have any joy with the company? Did you send formal letter? I’m in a position myself and would like as much information before I speak to them directly.
Travelled quite a distance today to buy a vehicle that was falsely described as immaculate, when the exterior clearly was not! We were most shocked to be addressed by the Director in such an arrogant and rude manner when enquiring if the price could be adjusted to reflect the obvious damages to the vehicle. Buyers be aware that this place should be approached with caution at all times.
Avoid avoid avoid. Used misleading and aggressive tactics to sell cars. Claimed they knew all the history of car they were selling. Found out days after purchase that car had significant accident damage and had also been repaired in places by the dealer. Attempted to return the vehicle and owner became aggressive, refused to uphold consumer rights and said would only speak to our lawyers. Luckily we had bought with finance so had protection, Finance company ordered an independent inspection which found significant/major previous accident damage and poor repairs. Dealer still refused to accept rejection and was obstructive. Finance company ultimately accepted rejection and took the car away themselves. Refunded in full and paid additional compensation by finance company. Others may not be so lucky, AVOID. Wish we had read other reviews on this site before purchasing,
After e mailing twice to arrange a test drive an to say I would like to purchase a certain vehicle I phoned them to confirm vehicle was available and that I was on my way there, I arrived to find that the car was not there. I was first told the car had been jump started and taken for a drive to get it ready. After around 10 minutes waiting another person told me that the car was out for a test drive, and if I was lucky enough I might get a chance to buy it. When I explained the previous e mails and phone call I was told unlucky it's first come first served. A wasted effort. Would not remotely recommend Nottingham Car.Com
We brought a car from Nottingham Car.com about 6 weeks ago and have encounter a number of issues. 1st the brake discs are warped and should of never passed an mot. 2nd the aircon doesn't work we've had this regassed and still no fix and the garage has said its very likely the condenser is broken. 3rd the car keeps smelling of diesel flumes in the cab when sat at traffic lights. Suspected exhaust leak, but this is intermitant and doesn't do this all the time. 4th we where told it had blue tooth hands free installed and this was mentioned in the car description as having blue tooth but this hasn't even been installed in the car. All in all we are not happy with this purchase as we paid over the odds as this was a low millage good condition car and has ended what looks like costing a small fortune to repair all that is wrong.
This company don't even deserve a 1 star rating. This has been my first experience in buying a car and it couldn't have been any worse. Be aware!!! I had found a lovely little Fiat 500 on AutoTrader, and wanting to see the car in person. So last Saturday, me and my partner took a trip down to their showroom to have a closer look at it. My partner has specialised in car body repairs and mechanics for over 11 years now, so it was important for him to inspect the car especially with it being my first car. Having a look around the car, he'd picked up on a few bits of damage to the car. Firstly, the sun roof had a chip in it. Secondly, one of the underneath quarter panels had a bowed out dent, where someone had clearly not positioned the jack correctly. Thirdly, there were several crack lines in the bumper. We test drove the car and we also picked up on another issue, the brake pads. It was clear that they needed replacing as they were making a funny noise every time the brakes were pushed. The sales rep had advised us that it was because he washes the cars every week, and the disks had built up a fair bit of rust. LOL. It was very clear that this was not the case. We got back to the office and asked if there was any negotiating on prices for the issues that we had found, he told us there would be no negotiating and all prices are fixed as his boss is a 'tight person'. We were slightly disappointed, but still happy to go ahead because the car was exactly what I was looking for the colour and everything. We signed the docs and made a deposit. The sales rep then asked us when we would like to collect the car, and we told him we could collect the car on Wednesday. He said that was fine and that the car would be ready to collect then. The car was paid for in full by the following Monday. So then when Wednesday had come, we phoned up to make sure they had changed the brake pads. This is when we was told the car would not be ready for another few days. When we was told this, it had set off alarm bells as we know that brake pads only take an hour to change over. I asked to speak to the manager, and wanted to know why the car hadn't even had any work done to it even though they had been paid on Monday and knew we wanted to collect on Wednesday. I spoke with one of the company directors, who was very very VERY rude and unprofessional. He told us that it wasn't the brake pads, and that instead it was Shock Absorbers which it clearly wasn't. I made him aware we knew exactly what the problem was and he then went on to quiz me about my line of work and told me he'd been doing this for 50 years and he knows what hes talking about. This really aggravated the situation, and upset me as it was the car i really wanted. My partner then spoke to him and told him we would be coming to collect the car, and that we didn't want any of his 'mechanics' doing any work on the car because we didn't trust them. He then started threatening to cancel our finance agreement. We made it clear we wanted the car, just no work doing to it. He agreed to let us take the car without any work being made, but said we had to sign a disclaimer which was understandable. So we set off, on our 85 mile journey to Nottingham to then be called up when we're 6 miles away and told that he has contacted the finance company and cancelled our agreement. We wasn't given a reason why, he just told us that if we didn't have confidence in his mechanics doing the work that then this isn't the car for us and that we should be buying from elsewhere. It was really upsetting to have to go through all this effort of 10 hour drives there and back, just to be told the agreement had been cancelled. The way we was dealt with was absolutely disgusting. Please be aware before buying anything from this company, very unprofessional.
Nottinghamcar.com are a used car dealership based in Meadow Lane, Nottingham. Over 70 cars are currently in stock from manufacturers including Audi, Ford, Alfa Romeo and more. This dealership also buys cars for cash and provides a variety of services including warranties, part exchanges and finance plans. This dealership is open 7 days a week with alternative viewing times available by appointment.
Car Dealer Reviews would love to hear from any previous customers of Nottingham Car.com, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
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