Just found a few cars I linked online so went to Nuneaton Car Sales. I liked how really friendly the staff were, they explained everything. I did change my mind on the car and they were understanding and quick to get me into another car. There was a small crack in the windscreen and the back tyres are quite flat but I can sort that myself. Overall, I had a positive experience.

All’s well so far. I was after a specific 2L diesel and it was the only place that had one. Bit of a distance to travel but it's what I wanted. Everything was fine on the day but it took the dealership 2/3 weeks to put the paperwork through. I was having to chase them up a lot which obviously wasn't grand, other than that its been fine, just a couple of admin issues I was struggling with. The service was absolutely great when I was there. I can't fault them for that at all

Love the car. Sales experience was straightforward , pretty easy. Lilly was brilliant, very good. She was pretty quick with the deal as there wasn’t a lot of time as we turned up near closing time. Everyone seemed very polite, very welcoming place, nice cars on show. First time using a dealership I and found it an easy process, a lot of respect from the staff. That’s what you want when you go looking for cars.

Dealership was brilliant. They were straightforward, everything was simple. No issues. Lilly was nice, polite and arranged everything as well. When I arrived it was clean and they came over to me straight away. I wasn't just left alone or anything like that.

​I spotted a car I’d been looking for online, advertised by Nuneaton Car Sales. After sending an email inquiry, I received a call back the same day. I traveled all the way up from Devon to view the vehicle. ​During my inspection, I noticed on the check list that the brake pads on one axle were below recommendation. They initially offered a £50 discount, which I wasn't happy with given the average repair cost is easily £100+. To their credit, they did end up replacing the pads before I collected the car on June 11th. However, upon collection, I noticed the wheels appeared significantly more corroded than when I had first viewed it. ​The car came with a 3-month warranty. After driving roughly 200 miles, a dashboard warning popped up indicating a fault with the electric traction system. I contacted Nuneaton Car Sales, and they instructed me to get a quote for them to approve. I reached out to several local garages, but the only one able to book it in was Citroën Taunton. Because I urgently needed the vehicle for work, I instructed them to proceed. ​Citroën Taunton diagnosed further issues and had to replace both the main traction battery and the auxiliary battery to rectify the faults. I sent Nuneaton Car Sales the invoice for the urgent completed work alongside a quote for the remaining repairs required to make the car fully roadworthy. Nuneaton Car Sales refused to pay for the completed repairs, claiming they hadn't approved them first. Even when I suggested a reasonable contribution towards the costs, they refused, the 3-month warranty included with the purchase of the car is really for local buyers and use of their own mechanics. After sales service is everything; the sales team are very good, but that support completely evaporated the moment I drove off the lot. It has now cost me over £1,000 to get a 4-year-old car running. Next time I will purchase locally.

Five out of five

great customer service, all questions were answered honestly. Would recommend to any prospective 2nd hand car buyer

It was easy to buy, and so far the car hasn't had any problems—thanks, everyone

Great service and very friendly and helpful staff members, would highly recommend your service. It was a pleasure dealing with you during my car purchase

Five Stars