Brilliant service! Process for buying my new car was quick. Friendly team at Oakdene. Tom provided a brilliant service, can’t fault at all!
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I would like to express my concern regarding the Range Rover Vogue I purchased at the end of March from oakdene collection. On September 22nd, I brought the vehicle to Group1 Land Rover Derby for servicing. Following the service, the car began experiencing an underboost fault. Despite nearly a month of investigation, Land Rover was unable to identify the issue. They then sought technical assistance from Jaguar Land Rover (JLR), who dispatched a technician to inspect the vehicle. The technician discovered that the car had been remapped and the DPF had been removed from the car's computer system. It appears that Oakdene Collection sold me a car with these modifications, and they are currently not accepting responsibility. I believe they should have thoroughly inspected the car before the sale. Prior to this, the car had other issues, such as cracked wheels, which were replaced, and an airbag light that kept illuminating, which was eventually fixed. However, this situation seems to be significantly more serious. Land Rover costing me now £5150, make sure you check your car properly before facing huge costy issues from this garage.
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Just purchased a vehicle from Oakdene Collection. We dealt with Jordan, who was very informative and helpful. After months of looking we decided on a vehicle, and everything went smoothly with the purchase and viewing. We was given a good price for our part exchange, and was able to take the new car straight away. Will definitely purchase from this company again.
From the first enquiry, all the way to collection, Tom H at Oakdene was very helpful, open and honest without being pushy in any way. This gave me the confidence to further pursue my purchase with Oakdene with the knowledge I was being treated as an individual rather than a number to hit a potential sales target. Highly recommend Tom at Oakdene Collection is a consumate professionals and provided great service. Will definitely revisit when upgrading my wife's car.
From start to finish Jordan Price was completely honest and upfront with the whole deal, There was an issue on the handover (with my vehicle not there’s) and Jordan was quick to ensure it could be dealt with little fuss. The car was immaculate, to the point you’d think it had just come off the production line. I would 100% recommend this dealership.
⭐️⭐️⭐️⭐️⭐️ I recently bought my new car from Oakdene and couldn’t be happier with the experience! From start to finish, Jordan Hall looked after me every step of the way. He was friendly, professional, and made the whole process completely stress-free. Nothing was too much trouble — he answered all my questions, kept me updated, and made sure everything went smoothly. I absolutely love my new car and wouldn’t hesitate to recommend Oakdene (and especially Jordan) to anyone looking for great service and a great deal!
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Just taken ownership of a lovely BMW X4 M40I from Oakdene, Tom had time for all my questions, queries on every aspect prior to collection and the car was exactly as advertised. Have no qualms in recommending this company 😊
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Very easy, efficient process and a happy experience with Tom.
Tom made the experience of buying a car really smooth, would definitely recommend!
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I recently purchased a vehicle from Jordan at Oakdene Collection and I can confidently say the customer service was second to none. From the moment I contacted them, I was greeted with warmth, professionalism, and genuine enthusiasm. Jordan took the time to understand exactly what I was looking for, offered honest advice, and never once made me feel pressured. The entire process—from test drive to paperwork—was seamless and stress-free. Every question I had was answered thoroughly, and he went above and beyond to ensure I was comfortable and informed at every step. Even after the sale, he followed up to make sure everything was running smoothly. It’s rare to find a garage that combines expertise with such a personal touch. I’ll absolutely be recommending Oakdene Collection to friends and family, and I know where I’ll be going for my next car!
Reviewer has confirmed their email address
Oakdene Collection is an Independent dealership that is based in Alfreton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Oakdene Collection
Acre Ridge Industrial Estate
Alfreton
Derbyshire
DE55 7RG
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