Reserved a car online. Was told I had to collect within a week in order for them to have the sale on this months data. Travelled 2 hours to view and collect and when I arrived car had been very poorly valeted with. The freshly refurbed wheels were a dodgy repay over the top of the previous failed paint. (Also described on the add as diamond cut but were not) Accident damage to front passenger light and wing with what looked like blue marker pen used to cover the missing paint. Internal plastic bracket for the headlight melted to allow it to sit straight. Rear passenger wheel arch trim coming away. Claimed to have been machine polished but no evidence of this as swirl marks visible everywhere. Was told on the phone previously that the 2 front tyres would be replaced as they were advisories on previous MOT yet they were not and the outside edge was smooth. Sales manager Scot couldn’t be bothered and was unhelpful and kept me waiting far longer then needed. Claimed the owner had offered a cash reduction on price to drive away with the faults yet it didn’t cover the none existent ceramic coat that had never been applied (obvious due to the state of the exterior) Scot was given multiple chances to fix issues but there was zero interest in doing so.

Avoid this company at all costs, typical sales people just after commission for upsell ceramic coatings and Warranties’ sold me a RANGE Rover sport full of faults told me before I picked the vehicle up it was gonna be checked over on a top of the Range diagnostic machine’ kept me waiting 4 hours for the car Told me that it was been meticulously checked out Only to go into limp mode on the way home with No ad blue, One tyre on the back with the tread perished and coming away from the sidewalk bearing in mind it was MOT the day before, Side step not working and had been switched off from inside not for me to notice, six stone chips in windscreen had to be replaced on my insurance ,door seal rubber damaged, front air deflector missing told me to take it to a garage to get it repaired when I spoke to Scott Adlington sales manager but when I phone them up about paying for the repairs, he denied giving me any permission to get it fixed £2100 later the vehicle is still full of faults and black horse are now dealing with this company leave them well alone, i’m trying to reject the vehicle with the finance company not happy.

Bought a car from here, from start to finish I had the best customer service ever. I couldn't be happier. Big thank you to Mr Jordan price,

I bought a Mercedes 250d from them with black k gloss wheels I accidentally scuffed the front n/s wheel so took it back to them to see if they'd repair it and I said that I'd pay but Scott said that they'd pay if I gave them a good review 2 days later I saw that the other wheels where losing the paint on them itcwas peeling off for no apparent reason so I took the car back but I had to rely on the brilliant Andy Pickersgill who fought my corner to get the wheels done properly I took the car too 2 independent alloy wheel specialists who said that the wheels hadn't been done properly because they hadn't been shot blasted so the paint would stick to the alloys Eventually thanks to Andy they were done but I've now just found out that the car isn't taxed after being told infact it's on the invoice that it was taxed until June 2025 😡😡😡😡 Massive thanks to Andy for being on my side because the sales team aren't

I bought a Porsche Macan from these scammers and was sold to me with full service and full M.O.T, with no advisorys, on my way home it started to rain it was then I realised my wipers were basically shredded, didn’t clean anything had to go to Halfords on way home to buy some, got my tyres checked and they only had 3mm tread which is a advisory on a MOT, but the worst thing was they sold me the car but didn’t have the logbook, Tom the sales man just lied and lied even tried to blame the dvla, AVOID this place at all costs they are complete SCAMMERS

Just don’t bother, my wife’s car was given better service by the bicycle mechanic at Halfords!

I thought I had purchased a warranty, however when the car was stolen, i contacted Blue Chip who informed me that I was a third party as Oakdene had purchased it for me, putting a healthy profit on it too( thats business) after no reply from the egotistical men in suits who know nothing about cars, I chased them , and was told no refund and its at our discretion !! Don't go near them. My next move is County Court.

Just bought my series 440i grand coupe from Oakdene collection in Alfreton just off jnc 28. Fantastic car great service from the guys especially Dan who was my salesman. No pushy sales just great service. Would recommend highly.