50 reviews from our car dealer reviews community
Leave a review for Oakdene Collection
Leave a review

50 reviews from our car dealer reviews community

Leave a review for Oakdene Collection
Leave a review
"Amazing service & garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came to Oakdene to upgrade my car, traded in my old car and was offered a really reasonable price. Tom helped my find the car I was looking for, he’s super helpful. Couldn’t have offered any better serviced. Would highly recommend to anyone in the market for a new car!

"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had the pleasure of dealing with Tom, Very Knowledgeable, Great customer service, I felt very comfortable.

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+0 Found this review helpful
"Great car and great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a new Audi RS3 from Oakdene and was promised it would be a machine polished and detailed and wow it exceeded expectations it looked incredible. I would highly recommend anyone to use these guys for there next car, great bunch of lads!

"EXCELLENT SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Tom.R at Oakdene when purchasing our new vehicle. The specification is what drew us to the vehicle initially and looking at the stock profile it was clear that the vehicles they were selling weren't your usual run of the mill vehicles. The process was smooth and whilst different it worked for us with Oakdene being over 100 miles away from us. Car was as described if not better and the presentation under the LED lights allowed us to inspect the vehicle in peace without any pressure. Overall, 10/10 experience and we will be purchasing our next vehicle from Oakdene.

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+0 Found this review helpful
"Worst dealer I’ve ever dealt with"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying from Oakdene was one of the most stressful, time-wasting experiences I’ve ever had with any company, in any industry. From the outset, the process was riddled with broken promises, poor communication, and a complete absence of professional standards. The car supplied was not fit for purpose, causing me significant inconvenience and leaving me hundreds of pounds out of pocket in travel and related expenses. The finance company that funded the purchase investigated and upheld my complaint — yet Oakdene have refused to refund my out-of-pocket costs, forcing me to take further action. I now have a County Court Judgment (CCJ) against them, which says everything you need to know about how they operate and how they treat their customers. A reputable dealership stands by its products and takes ownership when things go wrong. Oakdene did neither. Instead, they passed blame, delayed responses, and left me chasing for basic resolution. In my experience, their idea of customer service is to sell you the problem and then walk away from it. If you value your time, money, and peace of mind, look elsewhere. There are countless dealers who will treat you with honesty, transparency, and respect. Sadly, Oakdene Cars is not one of them.

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+0 Found this review helpful
"Excellent buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent buying experience, brilliant communication from start to finish, thanks Tom! The team were great, the car (BMW M4 Competition) is unbelievable. I will absolutely look to buy from them again. Worth mentioning, no aggressive sales tactics either which was refreshing.

"Audi sq5"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looking for a Audi sq5 and found one at Oakdene. Put £300 deposit to hold. Everything went as planned but changed our minds at last minute so pulled out, We thought Jason would be annoyed because he had prepared the car for us but no he was ok with it. We apologised and got our deposit back. Very professional. Would deal with Oakdene in the future.

"Landrover discovery"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Best car buying experience in 45 years of motoring, from my initial enquiry to actually collecting the car , invited to take the car for test drive by myself, then simply asked if it was suitable at which point I could have walked away full refunded my small deposit and travelling expenses, but happily the car is as good as they described if not better

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+0 Found this review helpful
"Aftersales poorest ive ever dealt with "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If your looking at buying of this outfit think again substandard vehicles at over market prices and zero aftersales customer care

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"You reap what you sow!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's nice to see so many honest heart felt reviews for Oakdene. They are possibly the biggest scam car dealership in the UK. It might be time to change your name again, but the truth always catches up with you.

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+4 Found this review helpful
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Dealership Information

Oakdene Collection is an Independent dealership that is based in Alfreton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
50 reviews3.6 out of 5 stars — Rated Very Good
Excellent
32
Very Good
0
Average
1
Poor
2
Terrible
15

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  • Contact Information

    Address

    Oakdene Collection
    Acre Ridge Industrial Estate
    Alfreton
    Derbyshire
    DE55 7RG

    Get in touch

    0162398000
    https://www.oakdenecollection.co.uk/

    Opening times

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    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Oakdene Collection

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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