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Been more than fair with me over the years and I’ve done loads of deals with them, when ever I’ve had the odd issue they’ve always been willing to fix it. I fully understand that the cars a used car and may get issues (as all cars do) but these guys have always helped. So I would highly recommend anyone, if the car suits your requirements go for it. 10/10
One of the best garages in the area. We have had 2 Audi’s from Oakwood and wouldn’t go anywhere else.
Oakwood North East were a pleasure to deal with! Rare to find a dealer who answers questions straight...no sales pitch, just facts. Recently bought a Range Rover from Craig, couldn't be happier with the car at the service. Got more than I was expecting for my car as a trade in, new car was prepared well, standard Rangey teething problems but everyone has been sorted quickly and first time. I'd looked at a few cars of the same age and mileage and Craig was the best value for money! The AA checks gave peace of mind, long warranty that no other dealer was offering!
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I purchased a Volvo from here in January and I am very pleased with it, it was clean and in good condition and up to now I have only had one issue with it which was sorted very quickly and easily. It was clean and in excellent condition and up to now I have had no issues with it at all.
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I bought a car from these Oakwood North East without viewing the car .. when i got there, everything was hasci was told in fact better,i leaving a review now has i have just done the same again with another car, same again and without doubt will be back,craig and other guys that have helped are genuine helpful people, 250 miles round trip but will be back, Craig, thankyou.
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I would recommend Oakwood North East!I purchased a Vauxhall Insignia from here back in August and I am really happy with it. It was clean and in good condition overall and up to now i have had no issues with it at all. The dealers were very helpful and the car was a very good price.
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I purchased a Land Rover from here in August. The car was very nice and clean and in really good condition and up to now I have only had a couple of very minor issues which were resolved by the dealership straight away. The car is great value for money and the dealers have been really helpful. I would happily recommend.
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Craig & co couldn't have been more helpful. Outstanding service and very fair on the price. I can highly recommend 10/10
Bought a car off them and had problems driving home. Arranged to take it back to see why it was over heating. Turned out to be head gasket and they had the car for two and a half weeks to fix it. Got it back and still didn`t seem right. Temperature gauge was still high, which they said was faulty, so why didn`t they fix it!!? Four and a half weeks later no oil in it! Phoned them up, was advised to put oil in and see how it goes. Was using far too much oil so took it back again. After an argument with their mechanic over what was acceptable amount of oil to be used, turned out he hadn`t done job right in the first place, new oil seals and head gaskets again, three weeks this time!! Was told by Mike they would fully service the car for me before picking up and extend warranty. Did i get that in writing? Nope! Still didn`t fix temperature gauge and i had to replace brake pads a month later so obviously no service carried out. I would avoid at all costs.
The service at Oakwood North East has been less than satisfactory. Faulty parts in the vehicle have cost me approx £1,500 to repair as the dealership have stated that the repair required was not covered in the warranty sold to me with the car. I have tried to get back in touch as I feel car was sold to me with the faulty part. I have not heard anything back from the dealership and it has been about 3 weeks. I will be returning to the dealership to offer them the opportunity to cover the cost of the repair and If they no not resolve the issue I will be taking further action. At this moment I am not happy with the dealership and would not recommend them.
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Oakwood North East Limited or Oakwood Specialist Cars as they are also known, are a family run used car dealership based in Whitley Bay and selling to the wider Tyne and Wear area. Specialising in mainly 4x4, performance diesels and sports models, they have an extensive range of over 100 cars available for sale. As an RAC approved dealership all cars sold come with an RAC warranty and free membership. Part exchanges are welcome, they buy cars for cash and financing options are available if required. Oakwood North East Ltd are open 7 days a week for any customers wishing to visit. Alternative viewing times can be arranged by appointment.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 9 | |
| Very Good | 0 | |
| Average | 1 | |
| Poor | 1 | |
| Terrible | 1 |
Oakwood Specialist Cars
Oakwood House Foxhunters Road
Whitley Bay
Tyne And Wear
NE25 8UG
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