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2 reviews from our car dealer reviews community
Leave a review for Ocean Plymouth MINI
Leave a review

2 reviews from our car dealer reviews community

Leave a review for Ocean Plymouth MINI
Leave a review
"When is a Sports edition Cooper, not?"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well, according to Ocean Plymouth Mini, a Sports edition that is "full spec" doesn't have the Sport mode. Apparently, that's another option. Duh. Purchased a Cooper S Sport edition which we were told was full spec, Driving it back home - over 100 miles - realised that the Sports/Eco mode was actually missing. Follow up emails with this bunch of cowboys just get you the "your fault for not checking" mentality. Totally misrepresented, and further legal battles to be fought. Don't touch them with with the proverbial barge pole.

"Terrible Experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have a Mini Cooper, I always have it serviced or repaired at a Mini dealership. A warning light came on my dashboard (engine overheating light) so first thing I thought was to take it to Mini to get checked out. It took 2 days for ME to chase them up wanting to know what was wrong with my car as nobody had got back to me or given me an update. So Ocean Mini Plymouth came back to me and diagnosed the car to have the head gasket blown and quoted me £2100. I am in the Royal Navy and just coming back from a 4 month deployment away from my family and friends, all I wanted to do was go home and see them, but was unable to do this. I then got the train home (I live in Sheffield) costing me £210 needing time to think what I was going to do about my car, whether to sell it or repair it. Ocean Mini even tried to sell me a new car! After sleeping on this I decided to get it fixed and got quotes from other car garages in the Plymouth area and it was coming out roughly around £1000. So then I took it to Quick Fit and within less than 24 hours they got back to me saying the head gasket HASNT BLOWN, it was just a faulty engine temperature sensor and a few seals had gone, only costing me £195! Since having my car repaired I have done over 700 miles and its been 4 weeks since Ocean Mini diagnosed it to have the head gasket gone and there still no warning lights on the dashboard, THE CAR IS RUNNING FINE. When I collected the car from Ocean Mini in Plymouth they had the cheek to charge me £100 for what work exactly? All they have done is cost me time, money and stress. The guys at Ocean Mini either can't do there job correctly or tried to rip me off.

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Dealership Information

Ocean Plymouth MINI is an Franchise dealership that is based in Plymouth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews1 out of 5 stars — Rated Terrible
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  • Contact Information

    Address

    Ocean Plymouth MINI
    182 Billacombe Road
    Plymouth
    Plymouth
    PL9 7HE

    Get in touch

    01752 424945
    https://www.oceanplymouthmini.co.uk/

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    Additional Information About Ocean Plymouth MINI

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