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I bought a new car from VW Oldham, Leah was excellent, listened to exactly what I wanted and needed and made sure I was kept up to date through the whole process.
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Sharon from Oldham Volkswagen in response to Great service, excellent communication.
Good Afternoon Chloe, Thank you for your 5 star review. We are delighted to read that you were happy with the customer service from our Oldham Volkswagen dealership. We trust you are enjoying your new vehicle . Thank you so much for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.
Hands down, this is the best car buying experience I've ever had! Noriel really looked after myself and my wife. From our first interaction with Noriel, we could tell that she wasn't like any other salesperson that we have had dealings with in the past because she is so down to earth and genuine. We were offered coffee on arrival, and we found her to be very informative/ helpful when it came to answering our questions. I loved every minute of my experience. I got great customer service and a great car!
Reviewer has confirmed their email address
Sharon from Oldham Volkswagen in response to The best car buying experience!!
Good Afternoon Nicolas, Thank you for your 5 star review. We are thrilled to read that Noriel exceeded your expectations. Your kind words about Noriel are gratefully received, and we will cascade this review to the team at Oldham Volkswagen Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
This is the first time I've purchased such a new car, and it shows because I really struggled to get used to all of the new gadgets that are included in a 72 plate car 😀 I'm slowly figuring it all out. I love the car and I plan on keeping it for the next 10 years. James was amazing and he even picked me up from Piccadilly train station. He was very patient when it came to transferring the money because my bank was being awkward about confirming the transaction but after that everything went smoothly. I have no complaints at all.
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Sharon from Oldham Volkswagen in response to No complaints 🚫
Good Morning Tony, Thank you for your 5 star review and for taking the time to visit us in our Oldham Volkswagen Dealership. We are thrilled James and the team made your customer journey with us amazing. We trust you're enjoying your new vehicle, with all the new gadgets to learn. We are very gratful of you to recommendin us to future customers. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I don't give top marks, but to be honest, there wouldn't be anything I'd change about my experience. It was a quick and hassle-free experience.
Reviewer has confirmed their email address
Sharon from Oldham Volkswagen in response to No hassle sale
Good morning Mr J , Thank you so much for your 4 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership, and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group
I think the hardest part about getting my car from Oldham was deciding which model I wanted! Once I'd gotten over that obstacle, it was smooth sailing from there. I ended up going for the VW Golf Gte S-A because it was the perfect colour (black), the right milage and at the right price. From start to finish, it was a very simple process. Jack was amazing while I was getting my new car because not once did I feel pressured to buy a car, and any time I asked about the cars, he was able to give me all of the information in an instant.
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Sharon from Oldham Volkswagen in response to Simple experience
Good morning Mr M, Thank you for your review. Your comment's for Jack have been cascaded to him and we are delighted to receive your feedback. The VW Golf GTE S Model is a fabulous vehicle. Your detailed customer experience at Oldham Volkswagen will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
I felt very comfortable walking around this dealership, and that was thanks to Michael for being so accommodating. I've had my car for a while now, and I have no regrets!
Reviewer has confirmed their email address
Sharon from Oldham Volkswagen in response to I felt very comfortable
Good morning, Mr J. Thank you for your review. Great comments about your customer journey with Michael and the team at Oldham Volkswagen. We are very grateful for your time spent providing this detailed review. Thank you for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.
I took my Tiguan out on its first tow the other day, and it pulled the caravan with ease! so I'm very impressed with it. Samuel was the main man who looked after me while I was at the dealership, he couldn't have done anything more for me. I wish the dealership was closer to home, so I wouldn't have to travel as far.
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Sharon from Oldham Volkswagen in response to Very impressed!
Good Morning Mr S, Thank you for your 5 star review. We are delighted to read that you were happy with the customer service from our Oldham Volkswagen dealership and Samuel . We trust you are enjoying your newly purchased Tiguan, and we love hearing that it is ideal for your towing needs. Thank you so much for travelling to give us your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.
The car isn't actually mine; I got it for my daughter, who is currently at Liverpool University, so I've not actually seen the car. She hasn't been in touch to complain about the car, so I assume everything is running as it should be. All the way through, the service was very good, so everyone's happy.
Reviewer has confirmed their email address
Sharon from Oldham Volkswagen in response to My daughters new car
Good Morning Mr D, Thank you for your 5 star review. We are delighted to read you were happy with the service and your daughter is enjoying her new car. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group
This is my third Tiguan that I've purchased, so I knew what I was getting myself into. However, it was my first time getting a car from Oldham, and I have to say I'm very satisfied with how everything went! Everything went as smoothly as you could imagine, and while I was speaking to Noriel, it felt like I was talking to a friend. I know that this car will be good for a long time, so I'm taking a look at the service packages Oldham has to offer to keep the car running like new.
Reviewer has confirmed their email address
Sharon from Oldham Volkswagen in response to Very satisfied 👍
Good morning Mr A, Thank you for your 5 star review. We are delighted to read that you were happy with the customer service from our Oldham Volkswagen dealership. We trust you are enjoying your third VW Tiguan. Thank you so much for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.
I was in the market for a particular model of Golf, and I was struggling to find it. Until I did a bit more digging and found one at Oldham Volkswagen. I don't live very far from the dealership, so I headed straight up to view it. It was exactly what I was looking for, and Leah's customer service was top notch to make sure everything went smoothly. I'm very happy with my whole experience.
Reviewer has confirmed their email address
Sharon from Oldham Volkswagen in response to Top notch👌
Good morning Mr C, Thank you for your 5 star review. We are delighted to read that you were happy with the customer service you received from Leah, and the team at Oldham Volkswagen dealership. We trust you are enjoying your VW Golf. Thank you so much for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.
Oldham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!
Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership
| Excellent | 23 | |
| Very Good | 4 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 1 |
Oldham Volkswagen
Chadderton Way
Oldham
Greater Manchester
OL1 2BB
0161 615 4971
https://www.swanswaygarages.com/volkswagen/contact-us/oldham/
| Mon | 08.30 - 18.30 |
| Tue | 08.30 - 18.30 |
| Wed | 08.30 - 18.30 |
| Thu | 08.30 - 18.30 |
| Fri | 08.30 - 18.30 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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