Went down this afternoon (opening hours advertised as 9-5) Was closed this afternoon so traveled half a mile down the road and bought a used vw van from the excellent vw dealership around the corner

I bought my Fiesta in 2020 from Ford OMC, and have had annual services with them since. In July 2023 I had punctures on two wheels for the first time since buying the car but the locking nuts were missing from the boot, last seen at my annual service, so had to make do with temp repairs. I returned to Ford OMC to see whether the mechanic had put them aside, I wasn't hopeful because so many months had passed since my last service, but they had not. I was then offered new ones for £75 which I had no choice but to purchase. On taking my car to have both temp repairs done some weeks later, I was told by the garage (not Ford!) that I have the wrong locking nuts. I returned to Ford OMC with the locking nuts, and was told three times by a very disinterested parts salesperson that they needed my invoice for the locking nuts, staring at me and repeating in a monotone voice the same sentence, even when I pointed out that it was an electronic receipt so would be in their system, and the packaging was still new with their barcode on, but to no avail, he didn't even attempt to help. I returned later with the invoice that I had fortunately kept, only to find the parts and service department closed early on Saturdays. I will now have to take time off work to go back to Ford OMC yet again to hopefully get the correct locking nuts so that I can have my tyres repaired, which will hopefully not blow out in the meantime. I have been looking at different Ford models to replace my Fiesta in December this year, I will not be going to Ford OMC, and would not recommend their after sales service at all. Atrocious after sales service!

Took my car for its service and m.o.t, at Oldham OMC I have the service plan for 3 years which I took out because I had it on my last car and I pay monthly because it stops getting a big bill at the time of service and m.o.t. Dropped it off at 9am and picked it up about 4ish, which I think is quite a long time to wait, had to take it back a couple of days later for some work to be done, another day with no car 8am-5pm, That is my only annoying part that it took two full days, so on the whole it was good, and now my car is ok for another year, my adviser was Farhad who was very polite and quite helpful.I have used OMC at Oldham for my last 3 cars and I havent had a problem, so if you need a new car go and see them.

None stop problems with the car I purchased back in December. Car needed repairs and that wasn't a smooth process in itself. From the repair team not communicating with myself or the sales team it just felt like I was mithering to find out what was actually wrong with my car. One of the reasons I didn't extend my warranty was that I couldn't face going back to that dealership if I was ever to have problems again. The whole experience wasn't something I would ever expect from a Ford dealership and would advise anyone thinking of buying from here to look elsewhere.

Went in to obtain a review as my kia Rio is due for upgrading. Dealt with a sales rep and all was going fine until the end when he became rude and abrupt knowing they could not match an offer I already had from a different garage. Luckily I took my parents with me who witnessed the rudeness and when the sales rep proceeded to tell me there is a crack in your bumper ha he it was time to walk out as lies. No surprise no crack in the bumper even had it checked and no suprise no crack. My advice shocking don't bother unless you want to be ripped off!