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Car looked immaculate. Test drive fine etc. Flashing lights on interior couldn't be explained. Car has been in and out of garage twice and near impossible to get warranty to sort. Avoid avoid
I have just bought my first car from One Stop Car Shop and I couldn't be happier. Jasmine was extremely helpful and professional. I felt really safe with all COVID-19 regulations being followed. The MOT and service on the car were completed quickly and efficiently, allowing me to pick my car up within a matter of days. Thank you Jasmine and I will be buying from here again!!!
Before I breakdown my review I want it to be known the conditions I was buying a car in. Obviously we are all in the middle of this global pandemic, which makes going out and purchasing anything hard these days, from this most industries have found themselves stretched and struggling to make ends meet. Being a salesman myself I have a horrible trait of not only is it important for me to get the right product but it’s equally important for me to find the right team or sales person to buy from. Thrown in with all the above I believe there’s a shortage of stock for most car dealerships, so finding what your after is hard enough. All this being taken into account this was by far the easiest, smooth and stress free transaction I have made for anything I have ever purchased, I have had more trouble buying bread from Morrison’s than I had dealing with this fantastic company, founded by Lisa. Jasmine really helped me understand the process of buying a car with my existing car tied to a finance agreement I set up years ago. She made it easy for me to follow and explained how I could be going about looking for a new car. Before I came to “One Stop” I had already done my research on what I wanted but had not got a clue how to achieve it and was more salesman hunting to find someone who could help me, well look no further. I dealt with mainly Jasmine, but with the help of the managing director Lisa together they made this incredibly easy and we’re so reliable. I can not think of better things to say at this point in time, but please no that if your after a reliable car at a fair price with all the aspects of brand new and a stress-free buying process, these are your people. I for one will be back in the near future for my wife’s car upgrade and every time I need a rethink on my car. Thank you Jasmine & Lisa, keep up the good work and stay hungry. Whatever your doing is working! Scott Vickers & Family (Nissan Qashqai)
On July 1st I bought a car from the One Stop Car Shop. All seemed great and I bought the 5 star gold extended warranty. I was mis sold this completely. On Monday my brakes started smoking and I rang up the warranty place. Book it in for a diagnosis and if its pads or discs they don't cover wear and tear. Fair enough. Turns out it was neither and I rang my on AA Emergency breakdown cover instead. A new caliper had been fitted recently and it had seized. AA policy diagnosis was that it hadn't been cleaned and had some oil/grease build up - they took it all apart and did it properly and its fine now. So never had to use the warranty thankfully because they just kept saying anything to to with brakes was my fault. Turns out it wasn't. The very next day I got an engine overheating, pull over warning. I checked my radiator fluid and it was bone dry. A tiny bit of water in the bottom. So I filled it with 3 bottles. And its now showing I have a leak. So, clearly this is 100% not my fault. I haven't had had impact or anything to cause a crack. I haven't had it long enough for wear and tear. Oh, but as the warranty just pointed out to me - wear and tear from before I bought it. This is a cowboy operation and a scam. And I was mis sold. In exactly the same way as PPI in the past, this is a deliberate misselling. On selling me this he kept telling me how I wouldn't have to worry, whatever happened to the components or engine. Turns out, they just sell it and its down to you to deal with the fall out of them not caring about anything except the comission on the sale. Disgusting practice by one stop car shop.
Awful after sale care. AA warranty they say is great will worm their way out of anything. Car had a fault after 1 month, AA warranty refused claim & courtesy car. One stop told me to a garage they use, I did and was told they need payment upfront (I will let you decide why they requested it) nobody at one stop could apparently authorise the payment. £110 out of pocket I went in to demand a refund for a car not fit for purpose, again ‘nobody here can deal with that’ the guy in their clearly not bothered about anything I had to say. walked out and will have to spend my own money to get the car right. All well if you get a good car, but pray you don’t get a bad one, because they won’t help you at all.
Purchased a lovely 7 seater. Service was prompt and accurate. Car was delivered to my home which is 4 hours away from the showroom the very next day! Would definitely recommend the One Stop Car Shop.
Bought a £5500 car less than a year ago from the One Stop Car Shop and already had to spend nearly £1000 on it. Plus customer service was diabolical and I wasn't taken seriously what so ever, presumably because I am a young girl.
Be very wary of leaving any deposit with One Stop Car Shop unless you are going to buy. They took £100 'Refundable' deposit by Visa Debit. on a Friday. I cancelled the transaction after a test drive on the Saturday morning, I was told refund couldn't be done until Monday. The following Friday despite 3 phone calls this had still not been done. BE CAREFUL !!!!
Our experience was easy and hassle free! Great selection of cars. The staff were friendly and helpful without pressuring us. Will definitely be visiting them again when I’m ready to change!
We Bought a Vauxhall Mokka from One Stop Car Shop when we initially viewed the car it looked very clean inside but when we picked it up a week Later whoever did the mechanical work left dirty grease marks on the sun visors , also the SD map memory was missing informed the Garage they said they would send one out still waiting , also in the service book they have stated they have done a service it has been stamped as if they had but no signature, the car computer is telling me the service is due I haven't been able to talk to the original sales person as he is never at work .
The One Stop Car Shop in Manchester offers it's customers a full variety of used cars from some of the most popular manufacturers around. Taking a fresh approach to used car sales, this dealer has a real family feel without the pushy sales tactics, priding itself on delivering a stellar service.
The services that this dealership provide include warranties, finance, a full service repair shop and they also offer part exchange on your current vehicle.
Manufacturers: Sells a variety of makes and models
One Stop Car Shop
Westlink Industrial Estate Chaddock Lane
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