0% Reviews
replied to
59% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


32 reviews from our car dealer reviews community
Leave a review for One Stop Car Shop
Leave a review

32 reviews from our car dealer reviews community

Leave a review for One Stop Car Shop
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Cowboys and liars"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On July 1st I bought a car from the One Stop Car Shop. All seemed great and I bought the 5 star gold extended warranty. I was mis sold this completely. On Monday my brakes started smoking and I rang up the warranty place. Book it in for a diagnosis and if its pads or discs they don't cover wear and tear. Fair enough. Turns out it was neither and I rang my on AA Emergency breakdown cover instead. A new caliper had been fitted recently and it had seized. AA policy diagnosis was that it hadn't been cleaned and had some oil/grease build up - they took it all apart and did it properly and its fine now. So never had to use the warranty thankfully because they just kept saying anything to to with brakes was my fault. Turns out it wasn't. The very next day I got an engine overheating, pull over warning. I checked my radiator fluid and it was bone dry. A tiny bit of water in the bottom. So I filled it with 3 bottles. And its now showing I have a leak. So, clearly this is 100% not my fault. I haven't had had impact or anything to cause a crack. I haven't had it long enough for wear and tear. Oh, but as the warranty just pointed out to me - wear and tear from before I bought it. This is a cowboy operation and a scam. And I was mis sold. In exactly the same way as PPI in the past, this is a deliberate misselling. On selling me this he kept telling me how I wouldn't have to worry, whatever happened to the components or engine. Turns out, they just sell it and its down to you to deal with the fall out of them not caring about anything except the comission on the sale. Disgusting practice by one stop car shop.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Awful Experience"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful after sale care. AA warranty they say is great will worm their way out of anything. Car had a fault after 1 month, AA warranty refused claim & courtesy car. One stop told me to a garage they use, I did and was told they need payment upfront (I will let you decide why they requested it) nobody at one stop could apparently authorise the payment. £110 out of pocket I went in to demand a refund for a car not fit for purpose, again ‘nobody here can deal with that’ the guy in their clearly not bothered about anything I had to say. walked out and will have to spend my own money to get the car right. All well if you get a good car, but pray you don’t get a bad one, because they won’t help you at all.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Easy buy, great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a lovely 7 seater. Service was prompt and accurate. Car was delivered to my home which is 4 hours away from the showroom the very next day! Would definitely recommend the One Stop Car Shop.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Avoid"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a £5500 car less than a year ago from the One Stop Car Shop and already had to spend nearly £1000 on it. Plus customer service was diabolical and I wasn't taken seriously what so ever, presumably because I am a young girl.

"Refund"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be very wary of leaving any deposit with One Stop Car Shop unless you are going to buy. They took £100 'Refundable' deposit by Visa Debit. on a Friday. I cancelled the transaction after a test drive on the Saturday morning, I was told refund couldn't be done until Monday. The following Friday despite 3 phone calls this had still not been done. BE CAREFUL !!!!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Easy, friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our experience was easy and hassle free! Great selection of cars. The staff were friendly and helpful without pressuring us. Will definitely be visiting them again when I’m ready to change!

"Not very Good "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We Bought a Vauxhall Mokka from One Stop Car Shop when we initially viewed the car it looked very clean inside but when we picked it up a week Later whoever did the mechanical work left dirty grease marks on the sun visors , also the SD map memory was missing informed the Garage they said they would send one out still waiting , also in the service book they have stated they have done a service it has been stamped as if they had but no signature, the car computer is telling me the service is due I haven't been able to talk to the original sales person as he is never at work .

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service and communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second time using one stop car shop no hard sell just fast and efficient sales from Joey. Found small problem on hand over meaning had to leave the car with after sales for a few days but Lee in servicing got it sorted, keeping me in loop all the while. Great job well done

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Just good Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was really impressed by the no nonsence approach to car sales. I was made to feel.welcome from 1st contact. Would definitely recommend the One Stop Car Shop. Cheers also to Rob who made my experience painless.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"all was okay"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend this dealership. All went okay for me.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

The One Stop Car Shop in Manchester offers it's customers a full variety of used cars from some of the most popular manufacturers around. Taking a fresh approach to used car sales, this dealer has a real family feel without the pushy sales tactics, priding itself on delivering a stellar service.

The services that this dealership provide include warranties, finance, a full service repair shop and they also offer part exchange on your current vehicle.

Deals in: Cars
Manufacturers: BMW, Citroen, Fiat, Ford, Lexus, Nissan, Peugeot, Toyota, Vauxhall, Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews3.5 out of 5 stars — Rated Very Good
Excellent
16
Very Good
4
Average
2
Poor
7
Terrible
3

Add Review


Contact Information

Address

One Stop Car Shop
Westlink Industrial Estate Chaddock Lane
Worsley
Manchester
Lancashire
M28 1DN

Get in touch

0161 799 5565
http://www.theonestopcarshop.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

59%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About One Stop Car Shop

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more