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10 reviews from our car dealer reviews community
Leave a review for Oswestry Used Car Centre
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10 reviews from our car dealer reviews community

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"Vile "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Owestry Used Car Centre sold my mother a absolute bag of spanners, caused us over 8 months of greif. Robert Anthony Reilly, Google it, Will show you the owner of this business and what a crook he is. Christine Evans his partner, false accusations to the police of me going there and threatening her , litte did she know i filmed the whole thing luckily!. The two worst people I've come across in my entire life, Terrible cars, dodgy unfit for purpose, corrupt 'independent' reports on the cars they're selling, no interest in anything but your hard earned cash, threatening letters from 'Bob' and their Rhyl based solicitors full of empty threats, personally calling me threatening me due to the headache I caused fighting them on a dodgy car, place reserved in hell for the pair of them, stay well away from this place. And also, their finance company don't wanna know of any complaints, no one out there to help you once they've done you over.

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+10 Found this review helpful

Paul Humphreys in response to Vile

Interesting reading your comments. I had all the same issues and experiences....

"Awful!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Owestry used Car Centre were rude and wont admit to selling nails, all the cars there have sat for years.. they cost me ££££’s in repairs for the car i bought from them, and thats in the first couple months of ownership. They sell nightmares..

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+4 Found this review helpful

Steve in response to Awful!

A very rude and threatening guy. Please don't buy from this person. His cars are awful.

Paul Humphreys in response to Awful!

I can endorse that...

"Not pushy and great after sales service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When looking for a used 7 seater it's quite common to find very few in independent dealers. The first impressive thing at the Owestry Used Car Centre was the range, we had a choice of 4. The next nice thing was that there was no pushy pressure at all, simply answering questions and going the extra mile to find details e.g. towing weights. We ended up choosing a 2011 Seat Alhambra. Within a week of purchase we has some issues, including a worrying one with the AdBlue system. I took the car back not knowing what to expect and I couldn't have asked for a more helpful service. They lent me a car and took the new vehicle to a Seat dealer to have the problem resolved at their expense. I totally trust them and would use them again without hesitation. I believe the dealer has recently changed hands and the older reviews sound very different to the service I received.

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+0 Found this review helpful

Edward D Norgrove in response to Not pushy and great after sales service

They took it to Seat part is when I knew this is a fake review

"Good Car, Good Service"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having read the reviews about Owestry used Car Centre I was a bit skeptical about buying a car as you would be, BUT we need't have worried. The service we received was excellent and very relaxed. We had a couple of cars in mind and finally chose the car that most suited our needs without being pressured. All I can say is that sometimes the people that leave negative feedback ARE the issue and not the place itself. Very happy, Relieved and Pleased.

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+1 Found this review helpful
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"Shocking"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I purchased from Owestry used car centre on 25/04 was unfit and unroadworthy and was independently checked to confirm this. did have MOT and warranty. Engine blew two weeks ago and they do not want to know and their warranty is useless which i purchased. Do not go here, be warned

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+7 Found this review helpful

christine evans from Oswestry Used Car Centre in response to Shocking

You have had the car for 5 months and have never come back to us saying there was a problem until now. We have tried to help you but unfortunately you are not willing to work with us to resolve this. The warranty company have also tried to help you but you are also not complying with them either. All you want to do is give bad feed back when it is not warranted. We have all tried to resolve this but you don’t want to

"Terrible company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were sold a car, I admit it was sold as seen, but they did not inform myself or my parents as to issues the car had. Also it was sold without Mot, Have had continued issues with power loss. Mostly resolved by taking to a trusted garage.

"Not one decent car there "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needed to upgrade my partners car so on our way to the “usual” place we’ve been before we noticed this new company: Well the person knew nothing about any of the cars we asked about ! Another lady was pushing us for finance when we’d no intention of even buying no matter using finance! The majority of the cars had one form of scratch or dent, looked dirty and in all the whole operation was extremely unprofessional. But it did give our usual purchase place a laugh when we told them, there answer was simple “that place doesn’t sell cars,it sells nightmares”

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+7 Found this review helpful
"Not bad"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only given 2 stars as the lady promised me a service and not in July when I bought the car, the mot ran out last week and it failed on 12 things which cost me over 1000 pounds. But they did manage to get me finance I think they lied a little so make sure you're aware of that.

"Poor service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Owestry used car centre sold me car that failed the mot, the car already had 5 months left of mot on it, but when I asked for a fresh mot he said that there was no need to do only after I signed the car did they do a mot, and when the car was mot it failed also the car was promised a valet and fuel neither were done, I was also given 6 months warranty on my car which is good only for it not to cover the snapped cable on the bonnet Latch which was a problem shown in the service sheet I was given after I had signed for the car Very dodge be aware!!!!!

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+5 Found this review helpful
"It doesn't work"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car off Oswestry Used Car Centre only for it to breakdown. Given a 15 year old car to use for work and that broke down. Eventually after weeks I got my car back only for the wheel to nearly fall off. Be very wary of them

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Dealership Information





 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Ratings
10 reviews1.8 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
0
Poor
2
Terrible
6

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  • Contact Information

    Address

    Oswestry Used Car Centre
    Maesbury Industrial Estate Maes Y Clawdd
    Oswestry
    Shropshire
    SY10 8NN

    Get in touch

    01691 670000
    http://www.oswestryusedcarcentre.co.uk

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    10%
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    Additional Information About Oswestry Used Car Centre

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