Leon & Toni make the usually arduous task of purchasing a car a relatively straightforward and, more significantly, a very enjoyable experience. I purchased a Range Rover Evoque at a good price and the service involved during, and in the weeks after, has been top notch. Owens Express Motors seem to genuinely care about helping their customers and, in my experience, have gone above and beyond the expected measures to do so. Anybody that is in the market for a car, and doesn’t at least consider Owens Express Motors, is not helping themself.
Reviewer has confirmed their email address
Bought a car couple weeks back from Jasper, lovely young chap, the car was spotless, cleaned by his dad Arek. Great customer service. Emma Royd.
Never buy from here. We were sold a rust bucket. £5k for a vehicle that we were assured was a great vehicle for its age. We specifically asked about the undercarriage /chassis and were assured about this. In fact we received it a week late because they wanted to ensure the chassis was sound. Less than 9 months later the rear axle is completely rusted off. Undrivable. Trusted garage has it on lift and says underneath is so riddled with rust there's no way we could get it to pass an Mot without weeks of work. They've suggested getting it to a scrapper to see what value we can salvage and warned us never to buy from the garage we bought it from again. We supposedly had a 15 month warranty, which was supposed to reassure us. Went to claim on it, found they hadn't put it in place! Only retrospectively put it in place under pressure. Even then, it doesn't cover this and even if it did max £500 limit to cover! So, my advice - avoid like the plague or get a mechanic you trust to look at the vehicle before you buy.
Reviewer has confirmed their email address
leon owens from Owens Express Motors in response to Never buy from here
ia the director, yoiu guyts are the worst review compaany out there iwill give you guys 2 weeksto remove this load of garbage from your site,not etting yous ruin my company good name its a faseevew ad needs to be taken downwith immediae effect or i will contact my lawyer
leon owens from Owens Express Motors in response to Never buy from here
FALSE REVIEW
Brilliant service from start to finish will be going back
I have used Owens Express motors for 5 years now and I have never had one bad car from Leon he as Allways looked after me and allways gone out of his way to find me a nice family car. Thay are the best in Liverpool
Fantastic cars very transparant company nothing hidden :) Loved this there was no pressure just genuine staff who was there to help and I found a great car for my new family
Love this company and would highly recommend, they gave customer care calls to my self months down the line afterpurchasing my car just to see if we was happy they really did go above and beyond for my family great customer service , very friendly team
From start to finish my experience with Owens was faultless. I found the car I wanted online, requested a test drive they called me back and booked me straight in. When I arrived at the dealership I came prepared, I have had poor experiences with car sales in the past so didn’t want to make the same mistakes again, however this wasn’t needed. I didn’t feel pressure, all my questions were answered, Joe spoke to me about the car and then gave me the keys to test drive it. I was very grateful for the trust I felt, being given the keys to a car I didn’t own and allowed to make it out without having someone breathing down my neck was wonderful. When I returned Joe spoke to me about the experience and I mentioned a few points regarding the car e.g a mark on the side which I was guaranteed would be sorted if I decided to take the car, again, no pressure. I left, grabbed a coffee to think it over and returned to purchase the car. Now, when I say the service was impeccable I truly mean it. I purchased the car that day and picked it up a week later. When I picked it up it was like a new car, I was overwhelmed by the effort and work that the team at Owens had put in. There was a dent by the wheel arch, gone! All small marks, gone! Inside valeted to perfection! It had a full service where anything that was highlighted was fixed and a full MOT. Now I know you’re probably thinking that sounds like a lot of added cost, well you would be wrong! I paid for the car the day I took it out for a test drive and everything else was included!! They also transferred the log book and got everything ready for me to tax the car while I was in the office to pick it up. Did I mention it also comes with 60 days GAP insurance AND complementary warranty? No, well it does! Honestly, they were amazing, everyone I came into contact with both before and after I bought the car were friendly, attentive, helpful and generally just nice people. I can’t see myself changing my car for many year but I know when I do I will be coming back here. They will also be the at the top of my recommendation list when I speak to friends, family and colleagues about buying a new car. My car is more than I could ever have hoped for and team at Owens made my experience the best I could ever imagined. I highly recommend!
Reviewer has confirmed their email address
The guys down at Owens Express were brilliant from start to finish! Made the experience a fun, painless one unlike other garages I've been to in the past Highly recommend !!!!
Reviewer has confirmed their email address
Great service. Quick and easy process. Wont go anywhere else and tokd Leon needed a car as soon as and what I wanted and found the perfect car in 3 days.
Our reputation has been built on supplying cars of a consistently high quality from carefully chosen sources with substantial savings on main dealer prices.
All our vehicles undergo rigorous preparation and servicing and are backed by a highly comprehensive range of warranties.
As well as great offers our exceptional levels of customer support will not be matched. We ensure that you drive away in a great value car.
In order to offer cars to suit everyone, we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Liverpool area and come with a great reputation.
Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2011
Excellent | 61 | |
Very Good | 0 | |
Average | 4 | |
Poor | 7 | |
Terrible | 11 |
Owens Express Motors
9 Bridle Way
Bootle
Merseyside
L30 4UA
Mon | 08.30 - 17.30 |
Tue | 08.30 - 17.30 |
Wed | 08.30 - 17.30 |
Thu | 08.30 - 17.30 |
Fri | 08.30 - 17.30 |
Sat | 08.30 - 17.30 |
Sun | 10.00 - 16.00 |
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