I am not normally someone who leave reviews but the service I experienced at Owens Motors was exceptional. It was my first time buying a car and I could not be happier, I got the car for an amazing price and was not disappointed when I picked up the car. I would recommend this place if you are a first time buyer or an experienced buyer. The staff are friendly and have your best interests at heart, which is hard to find in other places. The service is five star and would not go anywhere else if I was to get another car. I really couldn’t recommend this place more. They put me at ease through the whole process.
Bought a Citroen C4 Picasso that was advertised as having a satnav. It doesn't, after a couple of phone calls assuring me that something would be sorted. Nothing came to pass and messages are now just being ignored. Also they had lost the V5C, they gave me a cheque wrongly made out so I paid the £25 and was asked to send my bank details so they could transfer the money to me. Of course that's not happened either. A look at a few other reviews on other sites show up similar accounts of people being fobbed off and ignored. If I'd looked before the purchase I wouldn't have bought from them. My complaints are now with the finance company to follow up, I don't have much hope. The shady dealers of the world seem to always get away with this stuff with no come back. Shame as a bit of Karma would be deserved!
Reviewer has confirmed their email address
Carl Parsons in response to Disappointing, fobbed off and ignored
Conclusion to the story. To anyone reading this months or years from when I’m writing this, it’s worth noting we’re in the middle of the second national lockdown and times are difficult for us all. It took time to sort but we got there in the end. Apart from the satnav not being present which I believe was misrepresented by the auction house Owens bought the car from I’m very happy with it. A nice vehicle.
Bought a Passat estate off this dealer, fantastic car, excellent value for money, very pleased.
Reviewer has confirmed their email address
I WISH IF I HAVE NEVER DEALT WITH THIS COMPANY. DODGY CAR WITH THE DODGY MOT. I HAVE BOUGHT A MERCEDES A160 WHICH WAS ADVERTISED FOR £10000 AND THE OWNER OF THIS COMPANY HAVE CHARGED ME £500 MORE TO PROMISE ALL THE WORLD. NOTHING HAS BEEN DONE NO VALET,NO SERVICE DODGY MOT AS AIRBAG LIGHT WAS ON STONE CHIPS ON THE WINDSCREEN, WHEELS BADLY CURBED, LOT OF PROMISES TO REFUND SOME MONEY TOWARDS THE REPAIRS BUT AFTER THREE MONTHS OF WAIT STILL NOTHING BUT A BUNCH OF LIES. TRADING STANDARD HAS BEEN INFORMED. I HAVE CONTACTED TODAY WITH COUNTY COURT AND I WILL BE TAKING THIS MATTER TO THE COURT. STAY WELL AWAY FROM THIS COMPANY
Having searched several garages for a car Owens staff were very helpful and got the car I wanted with no hassle thanks Leon and staff
Reviewer has confirmed their email address
I thought I had it bad. But I see other people have had it worse. Still owed money,
Bought a Nissan Qashqai from Owens motors Excellent service from start to finish with Leon & all the team. I bought this car for my wife who is extremely happy with the Quality of the car its just like a New car low Milage full service history 1 owner, we will definitely be going back to do business with Owens Motors again & would advise my friends & anyone to chat first with there team when looking for the right car. Excellent service Thanks Chris
Reviewer has confirmed their email address
Recently bought my first car with Owens Express. A pleasure to deal with, good communication, called when they said they would, gave the information requested and went out of their way, I never felt pressured on the sale. Experience with other dealers in comparison, nowhere close to the the service I received. The long warranty is a great addition, giving additional peace of mind. Love my car. Highly recommend. Thanks Owens Express!
Reviewer has confirmed their email address
I had been looking for a new car for 2 months and looking at alot, I finally found a beautiful car at Owens and it was perfect. Staff friendly not at all pushy very knowledgeable and made me feel comfortable. I went to view the car on my own and staff where great. I am extremely happy with my new wheels and would highly recommend this garage . 5 ⭐⭐⭐⭐⭐
I bought my car from here last week and the staff were very professional and friendly. They found me the exact car I wanted within days. I am so happy with my new car. I would highly recommend this company. Great staff, great service. 5 stars all round from me. Thank you so much to Leon, Rhys and Andy you guys were amazing and I can’t thank you all enough. Xx
Our reputation has been built on supplying cars of a consistently high quality from carefully chosen sources with substantial savings on main dealer prices.
All our vehicles undergo rigorous preparation and servicing and are backed by a highly comprehensive range of warranties.
As well as great offers our exceptional levels of customer support will not be matched. We ensure that you drive away in a great value car.
In order to offer cars to suit everyone, we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Liverpool area and come with a great reputation.
Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2011
Excellent | 61 | |
Very Good | 0 | |
Average | 4 | |
Poor | 7 | |
Terrible | 11 |
Owens Express Motors
9 Bridle Way
Bootle
Merseyside
L30 4UA
Mon | 08.30 - 17.30 |
Tue | 08.30 - 17.30 |
Wed | 08.30 - 17.30 |
Thu | 08.30 - 17.30 |
Fri | 08.30 - 17.30 |
Sat | 08.30 - 17.30 |
Sun | 10.00 - 16.00 |
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