9% Reviews
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71% Recommend
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76 reviews from our car dealer reviews community
Leave a review for Owens Express Motors
Leave a review

76 reviews from our car dealer reviews community

Leave a review for Owens Express Motors
Leave a review
"Definitely recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would totally recommend Owens. Leon and his wife immediately made me feel welcome and at ease. They are straight, decent and honest people and Leon went out of his way to sort finance on my car. He helped me get credit after I didn’t think I would be able to, and sorted everything unbelievably quickly for me. The whole process was just really simple. I went in on Sunday, and by Monday he had sorted the finance for my car and it was all complete. Everything was upfront and I have got a brilliant deal on my car thanks to Leon. The payments are reasonable and I can’t thank him enough. I have never written a review before but I am just so impressed with the service I received. Definitely recommend!

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"Outstanding owens espress motors "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new car from owens express motors, Leon and the staff have been amazing from start to finish and really have looked after me 1million% ill be back in the future , amazing customer service thank you to Leon and his staff thank you

"Best place to go for great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

10/10 from start to finish. The best deal with brilliant service. My car is like brand new, best deal I’ve ever had for buying a used car. Drives perfectly and was immaculate when I collected the car. Thank you to Owens express motors. I’ll be returning when I want to upgrade :)

"Amazing experience!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am not normally someone who leave reviews but the service I experienced at Owens Motors was exceptional. It was my first time buying a car and I could not be happier, I got the car for an amazing price and was not disappointed when I picked up the car. I would recommend this place if you are a first time buyer or an experienced buyer. The staff are friendly and have your best interests at heart, which is hard to find in other places. The service is five star and would not go anywhere else if I was to get another car. I really couldn’t recommend this place more. They put me at ease through the whole process.

"Disappointing, fobbed off and ignored "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Citroen C4 Picasso that was advertised as having a satnav. It doesn't, after a couple of phone calls assuring me that something would be sorted. Nothing came to pass and messages are now just being ignored. Also they had lost the V5C, they gave me a cheque wrongly made out so I paid the £25 and was asked to send my bank details so they could transfer the money to me. Of course that's not happened either. A look at a few other reviews on other sites show up similar accounts of people being fobbed off and ignored. If I'd looked before the purchase I wouldn't have bought from them. My complaints are now with the finance company to follow up, I don't have much hope. The shady dealers of the world seem to always get away with this stuff with no come back. Shame as a bit of Karma would be deserved!

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+2 Found this review helpful

Carl Parsons in response to Disappointing, fobbed off and ignored

Conclusion to the story. To anyone reading this months or years from when I’m writing this, it’s worth noting we’re in the middle of the second national lockdown and times are difficult for us all. It took time to sort but we got there in the end. Apart from the satnav not being present which I believe was misrepresented by the auction house Owens bought the car from I’m very happy with it. A nice vehicle.

"VW Passat estate"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Passat estate off this dealer, fantastic car, excellent value for money, very pleased.

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"TERRIBLE SERVICE WITH FULL OF LIES"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I WISH IF I HAVE NEVER DEALT WITH THIS COMPANY. DODGY CAR WITH THE DODGY MOT. I HAVE BOUGHT A MERCEDES A160 WHICH WAS ADVERTISED FOR £10000 AND THE OWNER OF THIS COMPANY HAVE CHARGED ME £500 MORE TO PROMISE ALL THE WORLD. NOTHING HAS BEEN DONE NO VALET,NO SERVICE DODGY MOT AS AIRBAG LIGHT WAS ON STONE CHIPS ON THE WINDSCREEN, WHEELS BADLY CURBED, LOT OF PROMISES TO REFUND SOME MONEY TOWARDS THE REPAIRS BUT AFTER THREE MONTHS OF WAIT STILL NOTHING BUT A BUNCH OF LIES. TRADING STANDARD HAS BEEN INFORMED. I HAVE CONTACTED TODAY WITH COUNTY COURT AND I WILL BE TAKING THIS MATTER TO THE COURT. STAY WELL AWAY FROM THIS COMPANY

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having searched several garages for a car Owens staff were very helpful and got the car I wanted with no hassle thanks Leon and staff

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+0 Found this review helpful
"Read the 1 star reviews"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thought I had it bad. But I see other people have had it worse. Still owed money,

"Bought Nissan Qashqai "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Nissan Qashqai from Owens motors Excellent service from start to finish with Leon & all the team. I bought this car for my wife who is extremely happy with the Quality of the car its just like a New car low Milage full service history 1 owner, we will definitely be going back to do business with Owens Motors again & would advise my friends & anyone to chat first with there team when looking for the right car. Excellent service Thanks Chris

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Dealership Information

Used cars and Vans sales of Liverpool

Welcome to Owens Express Motors

Our reputation has been built on supplying cars of a consistently high quality from carefully chosen sources with substantial savings on main dealer prices.

All our vehicles undergo rigorous preparation and servicing and are backed by a highly comprehensive range of warranties.

As well as great offers our exceptional levels of customer support will not be matched. We ensure that you drive away in a great value car.

In order to offer cars to suit everyone, we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Liverpool area and come with a great reputation.

Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
76 reviews4 out of 5 stars — Rated Very Good
Excellent
55
Very Good
0
Average
4
Poor
6
Terrible
11

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    Contact Information

    Address

    Owens Express Motors
    9 Bridle Way
    Bootle
    Merseyside
    L30 4UA

    Get in touch

    0151 523 3225
    http://www.owensexpressmotors.co.uk/

    Opening times
    Mon 08.30 - 17.30
    Tue 08.30 - 17.30
    Wed 08.30 - 17.30
    Thu 08.30 - 17.30
    Fri 08.30 - 17.30
    Sat 08.30 - 17.30
    Sun 10.00 - 16.00

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Owens Express Motors

    Company Formed: 2011
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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