Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


13 reviews from our car dealer reviews community
Leave a review for PDH Cars Ltd
Leave a review

13 reviews from our car dealer reviews community

Leave a review for PDH Cars Ltd
Leave a review
"The Yellow Peril"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a Fiat 500 from PDH, and was very impressed with the professionalism and service we received, especially Jeremy the salesman, who we found particularly helpful. Well done.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Pray your car does not go wrong…."
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely shocking after sales when a fault occurs with your car! Had my car 8 months at which stage it was 17 months old,it developed a fault with the clutch pedal sticking.Rang this garage,as I purchased my car from there, to enquire having it looked at under warranty and wow the change in the voice the other end when I mentioned the word warranty!She changed from charming to condescending in an instant! Suddenly they were unable to look at my car for 2 months yet when I was a paying customer having a service on my car they could fit me in in 4 days! Having to wait 2 months is unacceptable especially as my car is undriveable,not very old and only 3,900 miles on the clock! I most definitely do not recommend this garage for after sales customer service if your car develops a fault!!!!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Senior Sales Executive Joshua Smale, PDH"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I have been considering buying a new Fiat 500 E for several years. We went to PDH motors in Hassocks and was given a test drive in a dark blue green Fiat 500 E Cabriolet. We opened the roof and drove off from the garage into the pleasant countryside of Hassocks. We could not believe how comfortable the Italian vehicle was. It was not just the open roof, it was the one pedal driving and the beautiful 10.5 ins sat nav screen. When we returned to the garage Joshua was waiting for us. We sat down together and discussed how we could pay for it. After Joshua carefully describe the various purchasing options we drove back home to Brighton. Top of the range Fiat 500 E's are not cheap when hire purchase is added the figure is quite steep compared to a petrol driven car. So we delayed buying the Fiat and started looking at its competitors. We looked at the Honda E because we have a Honda Jazz, but when we saw it, it didn't look anything like our Jazz, it's an ugly car. We tried the Zoe Electric and the MG Electric we even looked at a Kia Electric. They all seemed too big for uas. We are in our seventies most of our driving is around Brighton. There is just the two of us so we did not mind about the two small back seats. Finally we returned to PDF Hassocks and asked Joshua if we could test drive a beautiful Rose Gold Fiat 500 E, Prima. He carefully explained how to start the car's a push button ignition system. He showed us how to engage the drive gear and we drove off once more into the sunny countryside of Hassocks, when we returned we explained to Joshua we were cash buyers, because as far as I am concerned paying hire purchase interest in a time that the country is going through 10% inflation is not wise especially when one is retired and living on a fixed income. Joshua helped us to get new car insurance, and he gave me a printed car manual as well as a series of easy to understand Fiat 500E videos. I returned a week later after driving the car around Brighton and fixing up an AC connection from our old mews house to the car outside in the mews. All we had to do was connect the car to our 13amp electricity supply through the extra large letter box of the garage doors and the little green lights on the charging panel started flashing to indicate the car was charging. Throughout the whole process Joshua was polite and highly informative about the purchase of our first electric car. As far as I am concerned I would say that Joshua is the best car salesman I have encountered and at eighty years of age I have encountered quite a few. Thank you Joshua for the 5 star professional service you gave to me and my wife. Derek Henry, retired graphic designer.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent help re Jeep Parts"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was struggling to find Jeep parts for my 2 jeeps - needing a Throttle Body and callipers. Savannah was fantastic finding parts in Hassocks which i was able to pick up. Excellent service throughout. Would thoroughly recommend.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just bought a used car from PDH and the sales person [Joshua] provided excellent service and made the whole process straightforward. Communication was excellent and any questions were dealt with in a friendly and professional manner. Some minor after sales queries also solved in a friendly way. All staff at PDH are very helpful. This is the second Fiat I have bought from PDH in 3 years and the former experience was also good. Servicing has also been good.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Below Par"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lack of knowledge, lack of effort and below average customer service.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
"Let down by PDH"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PDH Hassocks: Took Alfa Romeo car for ‘Gold Service’ June 22. In Jan 23 Car misfiring & cutting out. Alfa Romeo (Monza), Ashington diagnosed & fixed the sump plug that had worked loose, allowing the engine oil to suddenly escape, (impossible if the sump plug had been correctly torqued tight by PDH Hassocks). Monza corrected the issue, but it cost me £265. MD of PDH promised to investigate & get back to me. Of course, he didn’t. Consider looking at the competition before trusting PDH Hassocks 😉….

Get Car Leasing

Reviewer has confirmed their email address

+5 Found this review helpful
"Excellent "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The reception staff at PDH Hassocks led by savannah made my dealings with them last week an absolute pleasure nothing was too much and the attention to detail superb I cannot thank savannah and Ella enough a real credit to PDH Hassocks so well done

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Brilliant Garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very impressed with this company especially Jeremy who sold us our new Fiat 500, he was very helpful and knowledgeable giving us lots of guidance, was a great sale from start to finish, we are very happy customers and would highly recommend to anyone.

"Very Helpful Service at PDH"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having phoned other Fiat dealers without success, Savannah at PDH ordered our parts with a courteous and 'no problem' attitude. We will definitely use again even though we are an hour away!! Thanks again Savannah Martin Bailey.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

PDH Cars Ltd is an Franchise dealership that is based in Hassocks. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews3.5 out of 5 stars — Rated Average
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
4

Add Review

  • Submit new information

  • Contact Information

    Address

    PDH Cars Ltd
    London Road
    Hassocks
    West Sussex
    BN6 9NZ

    Get in touch

    01273 845544
    http://www.pdhcars.com

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About PDH Cars Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more