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6 reviews from our car dealer reviews community
Leave a review for Parkgate Auto Solutions
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Parkgate Auto Solutions
Leave a review
"Avoid like the Plague!!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 19 year old Mistbishi Sport of this Dealer in December 2023 - the car was advertised as having 84,000 miles on the clock, when it had 88.000. It was in good condition inside & out for its age & I was told it would come to me fully serviced. I do believe it was never touched! The timing belt had never been changed, nor had any of the auxiliary belts. It needed all new filters, a new crank shaft pulley & the handbrake adjusted - this cost me £750.00! I am very lucky to have an excellent, honest mechanic! This Dealer is not to be trusted!!!

"Scrap car dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No point in feeling secure with their warrenty offer of 6 months. Have had nothing but trouble with our purchase ever since we bought the car. It was not even fit for the road putting my family at risk!!!! Car has been off the road now for 5 weeks!!! Consumer rights and court is now the only option as they are a bunch of cowboys!!! Do not buy from here!!!!

"Worst vehicle I've ever bought "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my JEEP here, within a month it developed a significant diesel leak at the injection return pipe, took six weeks to get it booked in with their mechanic that they use use for warranty work so that was six weeks with the vehicle, then the gearbox went into limp mode, had to get the vehicle recovered from the side of the road, then the front suspension failed, then the rear differential failed, vehicle is an absolute bundle of scrap mechanically, then found out that the rear quarter panel on the drivers side was 90% body filler as the vehicle looks like it has accident damage that I wasn't told about at the point of sale. Worst experience ever buying a car, can only award one star onnyhis site as there's no option for a minus number.

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+2 Found this review helpful
"Perfect Car Dealer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with Parkgate Auto Solutions, especially the very patient and helpful David. Bought my Jeep GC from him and arranged for a collection agent to collect the vehicle and transport home to Yorkshire. David was more than happy to answer all my questions about the vehicle, service history, requests for additional photos, arranged a service of the vehicle with a Jeep Master Technician and kept me updated through WhatsApp and email throughout the process. I'm very happy with the vehicle and would recommend Parkgate highly. Thank you!

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+1 Found this review helpful
"Beyond awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Advertises cars with less mileage than actually on the mileometer. Claims that car will be serviced but immediately had a fault. Had to wait two weeks for it to be booked in to "his mechanic". While I was reporting the fault in his office another customer rang up with a problem with their purchase and was bringing it back. If you want the archetypal second hand car dealer flogging shonky motors then Parkgate Auto Solutions is it.

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+8 Found this review helpful
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Parkgate Auto Solutions. Had a terrible customer experience and so walked away from buying the car. Owner/saleman David seemed annoyed we wanted to look at and test drive a car. Biggest mistake I made was actually liking the car and going back. Within 3 days the car had issues which in fairness he agreed to fix, or at least said he would. More issues appeared and he got his mechanic to look at the car again. Still not fixed so it was booked in again. The fault was now dangerous, putting the car into limp mode and automatically slowing it down, not a pleasant experience on the motorway. Explained we wanted to return the car, as we were legally allowed to do. Argued that he wouldn't be doing it and then stopped accepting calls. New car has now been sitting in the drive for over 6 weeks as its not worth risking driving it. Looks like it's going to be a fight for a solicitor now.

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+10 Found this review helpful

Kevin.Owen in response to Avoid

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Dealership Information

Parkgate Auto Solutions is an Independent dealership that is based in Ballyclare. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews1.7 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Parkgate Auto Solutions
    Burn Road
    Ballyclare
    Antrim and Newtownabbey
    BT39 0RD

    Get in touch

    07841 167831
    https://www.parkgateautosolutions.co.uk/

    Opening times

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    Dealership Statistics

    16%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Parkgate Auto Solutions

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