Bought 2017 Renault Captur end of March from Parks Ayr after payment was told there was only one key which would follow in 2wks, now after 4 months I finally received a new key. Not too happy.

Called into Parks Ayr on the High Road to purchase a motability car but found on arrival that the showroom had new cars for sale sitting in the disabled parking spaces of which there it's only 2 to start with. So immediately it was a struggle to get into the showroom. My husband spoke to one of the salesmen who was less than helpful and looked at us as if he didn't know what our problem was. No one seemed interested in helping us at all they advertise themselves as a motability showroom but in my experience they made me feel like I was a bother to them. We went elsewhere to purchase the car and would never recommend parks renault/nissan to anyone disabled or otherwise. Terrible company.