I was looking to exchange my current Nissan Qashqai manual for a Qashquai automatic. I contacted Nissan East Kilbride and spoke to Gordon Irvine, Sales Executive and explained what I was looking for. He tod me he had two automatic Qashquis in stock. My wife and I went along to see the cars and to speak to Gordon. Before we saw the cars, I explained to him that I didn't expect to ever be in Parks again and explained that I had a very bad experience when I bought a previous car. He listened and was taken aback by my experience and told him if I bought a car from him that I wanted to go away with a very good experience. He promised to do everything he could to gain my custom and after deciding on the right car and exchange price a deal was done to both our satisfaction. He explained that if I needed any advice in the future about my purchase to contact him directly. If you are looking to buy a Nissan car from Parks I would strongly recommend speaking to Graham.

Jonathan Tsang was very helpful when we bought our new Renault Capture. He kept in touch regarding delivery and was very helpful throughout the process.

Jamie Hill was absolutely fabulous when I came in to the showroom to purchase a new car. He was friendly and listened to my requirements that I was looking for. He is an asset to your company.

My husband and I went to Parks at East Kilbride this morning. At the Kia arena we were greeted by Nicky Jeffrey. He was helpful and efficient. He is an asset to this company.

Went to Parks looking for a specific car. We spoke to one of the salespeople,Jonathan Tsang,and told him exactly what we were looking for. He checked to see what had just came in and found a car that he thought would be ideal for us and had it brought round. It was exactly what we wanted and within our price range.He wasn’t a pushy salesperson which made him a pleasure to deal with. We picked up our car yesterday and we were so happy with it. Jonathan explained what was what in the car,he couldn’t have been nicer. If you go to Parks ask for Jonathan he will go above and beyond for you as he did us.

Dropped our car off at Parks Volvo Ayr 3 weeks for a recall, collected it one week later, didn’t discover until I got home that there was a bash in the both passenger door and back door ( raging at myself for not walking round car to check it before leaving the garage) phoned them straight away, very unhelpful, denied that it happened there, I had to ask them to check the CCTV, they said they would and would phone back Monday, long and short of it, I’ve had to chase them up for the past 2 weeks and was finally told today that they are not taking responsibility for it, raging, will never use them again, have bought 2 brand new Volvos of them in the past few years, won’t be buying another thing from them again !!!!!!!!!! They’ve lost a customer!

I did a part exchange 9 days ago. Told them all 11 faults that the previous car they had sold me had in 7 months. Paperwork completed, monies transferred and new finance in place. They are refusing to give me my new car until the old car sells at auction. Advised by motor ombudsman and finance company that the new car is legally mine but they are refusing to release the car. I am now going to be out of pocket to get a lawyer involved. Stressed out. Need help/ advice.