0% Reviews
replied to
50% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


12 reviews from our car dealer reviews community
Leave a review for Parks Motherwell Renault
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Parks Motherwell Renault
Leave a review
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looking to purchase a new vehicle and stopped in st Parks of Motherwell. Sales team where excellent and very professional. Got the car i wanted with a great deal also. Highly recommend this branch to anyone looking for a new Renault.

"BEST SERVICE DEPT !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Once again great service from Lauren always goes the extra mile with her customers . Id also like to thank Alister the service manager for help on a different matter regarding my car, problem now solved !Thank You Both.

"Excellent buying experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was the most comfortable buying experience I have had through any dealership. The Sales Advisor, Grant, was superb with me. He listened to my requirements and selected a range of vehicles for me to view that would suit my needs. I found his advice invaluable and at no time did I feel pressurised to make a purchase, which I have found extremely uncomfortable in the past. He was most helpful and courteous throughout, making the whole transaction effortless for me. Many thanks!

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Mechanics??"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My saab went in for repair. They don't know anything about Saab. It has a Fiat engine. Charged me £135 to give me valuable information about theory knowledge or rather lack of knowledge about cars. Goy another garage to look at told me quickly it was a fuel pump fault. So won't be back to Parks. 5 cars. Numerous service .

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car went in today 27/8/21 for squeaking noise from rear nearside wheel. I suspected brakes. 4 hours later at 11:44 received a video and text saying nearside rear wheel was sticking. Another 4 hours later I received a phone call telling me the same and I needed rear pads and discs immediately. They still couldn't tell me why it was sticking until they had taken the wheels off and investigated. 8 hours to put car on ramp and take handbrake off and turn wheels by hand! When I asked if they would change the pads and discs under warranty as they had replaced them 10 months earlier for the same reason, I was told no. Workshop manager told me he only expected brake pads and discs to last 12K -18K miles. Couldn't explain how the original pads and discs lasted 34K miles. Left without any work being done. Only good thing, they didn't charge me for keeping my car for 8 hours.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"Go elsewhere!"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

- Overcharged when buying a pre-registered car. Had to wait for a cheque in the post despite being asked for and providing my bank details. - The sale hadn’t been recorded properly and so DVLA were only advised and my V5 issued after chasing them 6 months after the sale. - Mis-sold a service package (it was supposed to be a Renault package, not a Parks package. Offered a refund after complaining and again provided bank details when asked only to be told two weeks later, when chased, that my cheque was as in the post.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"RIPOFF PARKS MOTHERWELL "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

only 1 thing to say about parks motherwell Renault take the money and run no customer care

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"staff very unhelpfull"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new Dacia Sandero from Parks Motherwel last Nov 2017 it developed an oil leak on the rocker cover gasket.This happened early June 2018 it was booked for 15th june to be repaired but got a last minute phone call to postpone repair due to having no parts to do the Job.I keep getting told that the parts are not in,and they don,t no when they will get them in.My slabs where I park my car is covered in oil and ive to keep topping up the car with oil.This is probably the worst company ive ever had to deal with.Its a case Ive got This money why should I care.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Customer for 20 years"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a customer of Parks for some 20 years, having bought some seven or eight cars in that time even though I now live in England. Outstanding services at sales point as well as after sales care. Andy Giles runs a true customer focused team across several sites.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"woman"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car with my husband. The seller was a complete a - very rude, insulted me, angry and frustrated with his job. I made a complaint and nobody apologised to me. Bad sales team.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Parks Motherwell, part of the Parks Motor Group, are an official Renault retailer selling an extensive range of new and approved used Renault models. Over 90 models are currently available at this location.. As well as car sales, Parks Motherwell also offer genuine Renault parts, servicing and repairs. According to their website, this dealership is open 7 days a week.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews3.4 out of 5 stars — Rated Average
Excellent
6
Very Good
0
Average
3
Poor
1
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    Parks Motherwell Renault
    228-232 Hamilton Road
    Motherwell
    North Lanarkshire
    ML1 3DT

    Get in touch

    01698 653154
    https://www.parks.uk.com/renault/contact-us/motherwell/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Parks Motherwell Renault

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more