Once again great service from Lauren always goes the extra mile with her customers . Id also like to thank Alister the service manager for help on a different matter regarding my car, problem now solved !Thank You Both.

This was the most comfortable buying experience I have had through any dealership. The Sales Advisor, Grant, was superb with me. He listened to my requirements and selected a range of vehicles for me to view that would suit my needs. I found his advice invaluable and at no time did I feel pressurised to make a purchase, which I have found extremely uncomfortable in the past. He was most helpful and courteous throughout, making the whole transaction effortless for me. Many thanks!

My saab went in for repair. They don't know anything about Saab. It has a Fiat engine. Charged me £135 to give me valuable information about theory knowledge or rather lack of knowledge about cars. Goy another garage to look at told me quickly it was a fuel pump fault. So won't be back to Parks. 5 cars. Numerous service .

- Overcharged when buying a pre-registered car. Had to wait for a cheque in the post despite being asked for and providing my bank details. - The sale hadn’t been recorded properly and so DVLA were only advised and my V5 issued after chasing them 6 months after the sale. - Mis-sold a service package (it was supposed to be a Renault package, not a Parks package. Offered a refund after complaining and again provided bank details when asked only to be told two weeks later, when chased, that my cheque was as in the post.

only 1 thing to say about parks motherwell Renault take the money and run no customer care

I bought a new Dacia Sandero from Parks Motherwel last Nov 2017 it developed an oil leak on the rocker cover gasket.This happened early June 2018 it was booked for 15th june to be repaired but got a last minute phone call to postpone repair due to having no parts to do the Job.I keep getting told that the parts are not in,and they don,t no when they will get them in.My slabs where I park my car is covered in oil and ive to keep topping up the car with oil.This is probably the worst company ive ever had to deal with.Its a case Ive got This money why should I care.

I have been a customer of Parks for some 20 years, having bought some seven or eight cars in that time even though I now live in England. Outstanding services at sales point as well as after sales care. Andy Giles runs a true customer focused team across several sites.

Bought a car with my husband. The seller was a complete a - very rude, insulted me, angry and frustrated with his job. I made a complaint and nobody apologised to me. Bad sales team.