He sold me a used Vauxhall approximately 12 months ago with a 12 month warranty! I raised issues mainly the manual transmission with Neil before purchasing and collecting the vehicle and he informed me that the vehicle had been checked over by his mechanic and was now ready for collection. The vehicle was agreed to be collected, only to find on the journey back that the vehicle still had issues mainly a manual transmission problem which was one of the things highlighted to him before purchasing and collecting of the vehicle was agreed. I took the vehicle straight to my own mechanic only to find out that my concerns about the manual transmission were right, it was faulty. It was going to be a costly repair ranging from £800 - £1250 approximately to get the vehicle fixed! Cost of vehicle £4250 including 12 month warranty. What I quickly found out is that the warranty sold to you is fairly flimsy and doesn't carry much weight and you could be left carrying huge repair bills. Neil was not helpful or truthful throughout the process and did all he could to wriggle out of helping with the situation which he caused. It was difficult but I did get the situation resolved at a later date. The vehicle also had a few minor things which were agreed to be sorted out before purchasing the vehicle, which frankly weren't done to an acceptable standard example the rear and front bumper were to be painted properly, but on inspection the work carried out was of a poor quality. The whole experience of buying a car through Part Exchanges Direct was a painful one! I would certainly not recommend anyone to use this company.

i got a car from here a few months ago. Overall everything is good. Just waiting for some proof that a part has been replaced but the car was clean and in good shape and a good price and the dealers were very knowledgeable.

On the 3rd I went to pick up my car from Part Exchanges Direct. When I got there, it was sat there waiting for me which was good but it hadn't been cleaned and still had lots of stuff in it left by the previous owner. I helped to salesman to remove all of the rubbish and then he gave me the key and sent me on my way with no information and said that he would set me up with the warranty company. After having the car for only and hour the engine management light came on, I took it to a garage only ti find that there's £2500 worth of repairs that need to be done to make the car road worthy. I just need to see what will be covered under warranty now. I would not recommend this dealership at all. the car obviously hadn't been checked at all.

I would recommend this dealerhsip. Very good service, no complaints at all up to now. The car was clean and in good condition and it's very good value for money. The dealers were very helpful

I am very happy with my Fiat Punto from Part Exchanges Direct. the car was received nicely cleaned and in very good condition. I have only had minor issues with the car and the dealers have offered to take a look at it but have said that I will need to take the car back to them and leave it there for a couple of days which is impossible for me but for the price of the car and the low mileage I am still very happy with it and not mind paying a bit more to get the issues resolved. I would recommend this dealership.

I bought an Audi A1 from Part Exchanges Direct in May. The service was really good. the car needed new tyres and the brakes sorting but the dealers paid out for that. The car was very good value for money and I am really happy with it.