Very disappointed with the way this Garage treated me as an 18 year old. I was coming up from 6 hours on the train to buy a Skoda Fabia VRS. I attempted to leave a deposit prior to coming up, on the day before, over the phone but was told by Craig, who was lovely, that there was no need to leave a deposit and they of course wouldn’t sell it whilst I was on the train up, so all sounded good to me - He even laughed at the thought of selling it to someone else whilst I was on the train! So the next morning, I kept the garage up to date on my journey, annoyingly there were bad train delays, but I managed to get round them and get on another train. This was a slower one, so I said that if I couldn’t make it by closing time I’d get a hotel and come first thing in the morning. Well, 5 hours into my journey, I got a call saying they’d sold the car to someone in Ireland over the phone! Absolutely disgusting. Craig wasn’t in on said day, so this was the owner Paul’s decision! He defended this as a ‘judgement call’ as they weren’t sure I was going to make it, even after we’d spoke on the phone saying I was just a few hours away! Another excuse was they weren’t sure I’d actually buy it, however if I’m coming 6 hours on the train I think that’s shows how serious o am. Furthermore, as mentioned I was denied the option to leave a deposit, whereas this customer in another country was allowed to buy it over the phone. So I was left 6 hours from home, a whole day of travelling and £150 lost. I would take this as a red flag for other customers, as Paul clearly has no care for customers if he can put a teenager through such an experience, and not even feel he was in the wrong! This garage has taught me a big life lesson and I hope they don’t do this to others, especially an 18 year old!

Sold me a car with a fault tried to pass of as shield underneathe had investigated and he is a liar oh he is also very rude. Scam artist stay very clear of this garage

I turned up unannounced looking at a particular car and was greeted with a very friendly reception. Both Craig and Paul were very honest, helpful and professional. They let me and my wife test drive the vehicle on our own and make our decision to buy. We went home to think and returned next day to buy. It was definitely the easiest and best experience of buying a car that we had. I would highly recommend this garage and intend to use them again shortly as my son is wanting a car

Absolutely amazing service. Paul is real professional. Very pleased with the Nissan X Trail I bought from his garage. Great value, kind stuff. 100% recommend the service.

The Autoguard warranty that you receive isn't worth the paper its written on. Had 6 months warranty after 4 months car broke down traction control sensor! rust on driveshaft apparently underneath this metal band. Plus oil leaking everywere on front shocker. They wouldn't pay a penny towards the repairs

Very pleased with the VW Golf from Paul Shorrock Car Sales great value

PLEASE DON'T WASTE YOUR MONEY BUYING A CAR FROM PAUL SHORROCK CAR SALES I HAVE WARNED UP BOUGHT A PEUGEOT 307SW WITH THREE MONTHS WARRANTY AND HAD PROBLEMS WITH A PARTICULATE FILTER STILL UNDER WARRANTY TOOK IT BACK TO THE GARAGE HE USES AC MOTORS TO BE TOLD BUY THE GARAGE PAUL SHORROCK CAR SALES SAYS NOT UNDER WARRANTY PLEASE AVOID YOU HAVE BEEN WARNED IF YOU WANT YOUR CAR TO BE IN THE GARAGE MORE TIMES THAN ON THE ROAD AND SPEND HUNDREDS OR THOUSANDS GETTING IT FIXED

Avoid Paul Shorrock Car Sales at all costs. Bought a car which broke down during its warranty (few weeks after purchasing) they where refusing to fix the faults and spoke to me very unprofessionally, shouting down the phone! Just want your money!

We bought a ford mondeo from Paul Shorrock Car Sales, absolutely amazing service the guys were not pushy we spoke at extreme length and after running a business myself for 21 years i have not come across a more genuine guy to deal with .His honesty was commendable and 100% recommend the service .we love our car

purchased a vauxhall 2005 plate welcome test drive i asked for a service which the car had a FSH plus i wanted few little things doing such as aircon re-gas etc malc the sales guy did everything i requested picked car up 5 days later drives like a dream , little run around perfect sale sales team very helpful Paul , malc, and geoff are brilliant totally recommend paul shorrock car sales