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22 reviews from our car dealer reviews community
Leave a review for Paul Shorrock Car Sales
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22 reviews from our car dealer reviews community

Leave a review for Paul Shorrock Car Sales
Leave a review
"Brilliant service and brilliant cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought my car from Paul Shorrocks and would 100% recommend to anyone thanks to David's exceptional assistance. He was extremely helpful when guiding me without any pressure. I highly recommend this place for their professionalism and genuine care, which made my first car-buying experience so positive!

"Really easy to talk to and great experie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here for grandson’s 18th.Tony was very professional and went out of his way to make sure the service was done on car at very short notice.really nice guy and excellent experience would very certainly buy here again thanks Tony and all.

"Awful treatment "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very disappointed with the way this Garage treated me as an 18 year old. I was coming up from 6 hours on the train to buy a Skoda Fabia VRS. I attempted to leave a deposit prior to coming up, on the day before, over the phone but was told by Craig, who was lovely, that there was no need to leave a deposit and they of course wouldn’t sell it whilst I was on the train up, so all sounded good to me - He even laughed at the thought of selling it to someone else whilst I was on the train! So the next morning, I kept the garage up to date on my journey, annoyingly there were bad train delays, but I managed to get round them and get on another train. This was a slower one, so I said that if I couldn’t make it by closing time I’d get a hotel and come first thing in the morning. Well, 5 hours into my journey, I got a call saying they’d sold the car to someone in Ireland over the phone! Absolutely disgusting. Craig wasn’t in on said day, so this was the owner Paul’s decision! He defended this as a ‘judgement call’ as they weren’t sure I was going to make it, even after we’d spoke on the phone saying I was just a few hours away! Another excuse was they weren’t sure I’d actually buy it, however if I’m coming 6 hours on the train I think that’s shows how serious o am. Furthermore, as mentioned I was denied the option to leave a deposit, whereas this customer in another country was allowed to buy it over the phone. So I was left 6 hours from home, a whole day of travelling and £150 lost. I would take this as a red flag for other customers, as Paul clearly has no care for customers if he can put a teenager through such an experience, and not even feel he was in the wrong! This garage has taught me a big life lesson and I hope they don’t do this to others, especially an 18 year old!

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"Bad dodgy dealer"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car with a fault tried to pass of as shield underneathe had investigated and he is a liar oh he is also very rude. Scam artist stay very clear of this garage

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+1 Found this review helpful
"Best experience of buying a car "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I turned up unannounced looking at a particular car and was greeted with a very friendly reception. Both Craig and Paul were very honest, helpful and professional. They let me and my wife test drive the vehicle on our own and make our decision to buy. We went home to think and returned next day to buy. It was definitely the easiest and best experience of buying a car that we had. I would highly recommend this garage and intend to use them again shortly as my son is wanting a car

"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely amazing service. Paul is real professional. Very pleased with the Nissan X Trail I bought from his garage. Great value, kind stuff. 100% recommend the service.

"Paul horrocks' Auto guard warranty "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Autoguard warranty that you receive isn't worth the paper its written on. Had 6 months warranty after 4 months car broke down traction control sensor! rust on driveshaft apparently underneath this metal band. Plus oil leaking everywere on front shocker. They wouldn't pay a penny towards the repairs

"VW golf"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the VW Golf from Paul Shorrock Car Sales great value

"DON'T WASTE YOUR MONEY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE DON'T WASTE YOUR MONEY BUYING A CAR FROM PAUL SHORROCK CAR SALES I HAVE WARNED UP BOUGHT A PEUGEOT 307SW WITH THREE MONTHS WARRANTY AND HAD PROBLEMS WITH A PARTICULATE FILTER STILL UNDER WARRANTY TOOK IT BACK TO THE GARAGE HE USES AC MOTORS TO BE TOLD BUY THE GARAGE PAUL SHORROCK CAR SALES SAYS NOT UNDER WARRANTY PLEASE AVOID YOU HAVE BEEN WARNED IF YOU WANT YOUR CAR TO BE IN THE GARAGE MORE TIMES THAN ON THE ROAD AND SPEND HUNDREDS OR THOUSANDS GETTING IT FIXED

"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Paul Shorrock Car Sales at all costs. Bought a car which broke down during its warranty (few weeks after purchasing) they where refusing to fix the faults and spoke to me very unprofessionally, shouting down the phone! Just want your money!

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Dealership Information

With over 25 years experience, Paul Shorrock Car Sales are a used car dealership based in Wigan and selling to the wider Lancashire area. Over 20 cars are currently in stock, all are HPI cleared and sourced from main dealerships. All cars purchased at asking price come with a 3 month warranty and full MOT if required. Open Monday to Saturday with viewings available on Sunday by appointment only.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews3.4 out of 5 stars — Rated Average
Excellent
13
Very Good
0
Average
1
Poor
2
Terrible
6

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  • Contact Information

    Address

    Paul Shorrock Car Sales
    Clayton Street
    Wigan
    Greater Manchester
    WN3 4DA

    Get in touch

    01942 820001
    http://www.paulshorrockcarsales.co.uk

    Opening times

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    Dealership Statistics

    54%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Paul Shorrock Car Sales

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