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29 reviews from our car dealer reviews community
Leave a review for Paul Whatley Cars
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29 reviews from our car dealer reviews community

Leave a review for Paul Whatley Cars
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"Couldn’t ask for better "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

honestly couldn’t ask for better,so helpful,good communication,helped me with my first ever car! Can’t thank them enough!

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"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul Whatley cars So I bought my car from Paul and his son. Both were absolutely amazing from the start, even the first phone call, couldn’t have been any nicer. Spoke me through all the ins and outs of the car and what it was like, told me everything I needed to know to help with the decision. So I decided to go and view the car even though it was in Stourbridge near birmingham and I’m based up in Glasgow. Got to the garage and and was greeted by both Paul and his son with a very warm welcome, we had a little chat and e seemed a very genuine man, which made me feel a lot better about it all. after a look round the beautiful car and making my mind up this is the one I wanted, his son Simon I believe even took me down to the post office and helped me all the way through with the new keeper slip and gettin the car taxed so I could drive away with no problems. Had one slight issue with my rear differential which sent me into massive panic, so I phoned Paul as the car was under warranty, he could not have been any better with dealing with the situation and handling the repair for me, my car is now fixed and back on the road less than 4 days later!! Absolutely great customer service while purchasing the car and the best after sale service I have ever experienced buying anything at all. just wanted to say a a massive thank you to Paul and his son for bein so accommodating through the whole situation ☺️🙏

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"Great service! Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a delight buy a car from Paul whatley cars! The service was wonderful. The turn over from buying and collecting the car was extremely quick and simply. It was my first time purchasing a car which I was very nervous about but i was given a test drive, he spoke about the car and showed me how it all work. Would recommend to anyone, especially if your a first time buyer!

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"Above and Beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The best used car experience we’ve ever had. We recently purchased an Alfa Romeo Giulietta from Paul, who made the whole buying experience a breeze. Paul was extremely knowledgeable about the car, answered all our queries, test drove with us explaining all the features as we drove, and gave us a 3-month warranty for peace of mind…I cannot speak more highly of Paul and his showroom of Alfa’s. Highly recommend. Perfect for first time car buyers like myself.

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"Genuine dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fiesta 1.4 TDCI Titanium Diesel. Mainly bought private in the past. Found this Fiesta by accident. Being not too far, chose to view with no real intention to purchase. I'm very sceptical of car dealers ! Met Paul who I found to be genuine with no pressure sales pitch. 2 mths later, developed coolant leak. This was resolved promptly under warranty with no fuss at all. Would certainly recommend to anyone looking for a pleasant first class car purchase.

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"Alfa Romeo Giulietta "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Few days ago purchased an Alfa Giulietta from Paul Whatley , amazing car , excelent price , very helpful and honest guy . The little Alfa is brilliant , the whole process only took a few minutes and i was off with the car . Had to deal with a few dealerships and trust me , u won't find a better one than Paul Whatley's . Would 100% recommend , amazing cars , good prices , excellent customer service

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"BMW 320d SE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve recently purchased a beautifully kept & maintained vehicle from Paul Whatley. Excellent customer service, good price, very pleased. Many Thanks 😊

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"One of the best in the Midlands!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul was excellent from start to finish. Genuine chap who was honest and wasn't pushy. The Guilietta looks phenomenal and i'm very happy with it so far. Would buy from Paul again if I ever change vehicles. 100% recommend.

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"THE MOST CUSTOMER FOCUSED HELPFUL CAR I"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son was looking to purchase a relatively new BMW on finance via a well known car finance company (who’s service unfortunately failed to match that provided us by Paul Whatley in every department. Paul’s all round attention to detail friendly communication and general “ nothing too much “ attitude given to us by him was the only reason my son didn’t end up going elsewhere to purchase his new car. We drove up from Bristol on a Sunday to pick up the car and although it was Paul’s day off he had no hesitation in agreeing to meet us at his showroom and when we arrived took the time to run through the bits and pieces which I’ve found other dealerships can’t be bothered or don’t know themselves within the car. The BMW was absolutely immaculate inside and out as per the advert and he even had the honesty to point out the one tiny flaw in the car which was a wing mirror that didn’t dip whilst reversing which in all honesty both my son and myself wouldn’t have ever known about 😂 I’d say Paul Whatley Cars is the best car dealership I’ve ever purchased a vehicle from (and I’ve bought plenty over the years)

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"Unable to review on google"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul Whatley Cars were great from the start. From contacting him on auto trader to driving away in my new car. He shown me respect, honesty and was a genuine bloke. The car was in great shape and had all the correct paperwork with. I had a slight issue with a cable to the battery and was worried but contacted paul and he sent a new part out first class that day! I hope that in the future of the warranty included(if needed) he can be as helpfull. 10/10 company would 100% recommend.

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Dealership Information

Welcome to Paul Whatley Cars in Lye, West Midlands. With over 30 years' experience in used car sales.

We feel we can offer you the car at the right price. As an independent Family business we pride ourselves on the best customer service.

All cars can be viewed inside and come with free HPI reports for your peace of mind.

We are based near Halesowen and Stourbridge in the West Midlands so why not call us on 07725546125 or 01215859970.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews4.3 out of 5 stars — Rated Very Good
Excellent
23
Very Good
1
Average
0
Poor
2
Terrible
3

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  • Contact Information

    Address

    Paul Whatley Cars
    Lye Valley Industrial Estate Off Bromley Street
    Lye
    Stourbridge
    West Midlands
    DY9 8HX

    Get in touch

    0121 585 9970
    https://www.paulwhatleycars.co.uk/

    Opening times
    Mon 09:00AM - 05:00PM
    Tue 09:00AM - 05:00PM
    Wed 09:00AM - 05:00PM
    Thu 09:00AM - 05:00PM
    Fri 09:00AM - 05:00PM
    Sat 09:00AM - 05:00PM
    Sun 10:00AM - 04:00PM

    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About Paul Whatley Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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