James S, June 2025
"Great experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience with the dealership was great. When I went to collect the car, it was all washed and ready to go, which is always a good sign. I would give a four-star rating, simply because they do not accept credit cards.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Great experience
Hi,
Thank you for taking the time to share your experience with us! We're really pleased to hear that everything was ready and in great condition when you came to collect your car your satisfaction is very important to us.
We also appreciate your honest feedback regarding payment options. While we currently don't accept credit cards due to certain processing limitations, we completely understand how this can be an inconvenience and will take your comments into account as we continue to review and improve our services.
Thank you again for choosing the Pavilion Car Sales Family, and we wish you many happy miles in your new car!
Best regards,
The Pavilion Car Sales Family
Karl S, June 2025
"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
As a dealership, they are very good. I have to say they went above and beyond to solve the issues I had. I would highly recommend them to others and would absolutely return in the future.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Above and beyond
Hi,
Thank you for your kind words and thoughtful review! We're so pleased to hear that you had a positive experience with us and that the Pavilion Car Sales Family was able to go above and beyond to resolve any issues you encountered.
Your recommendation means a great deal to us, and it's fantastic to know you’d feel confident returning in the future. If there’s ever anything else we can help with, we’re only a call away.
Wishing you many smooth and happy miles ahead!
Best regards,
The Pavilion Car Sales Family
Owen M, June 2025
"Informative "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am enjoying learning to drive in the Scirocco that I purchased from Pavillion Car Sales a few weeks ago. The dealership was very polite and informative, making it a very smooth process overall.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Informative
Hi,
Thank you for your kind words and lovely review! We're so pleased to hear that you're enjoying learning to drive in your Scirocco—it’s a fantastic car to get started with.
It’s great to know that you found the process smooth and that our team was polite and informative throughout. The Pavilion Car Sales Family is always here to help, and we truly appreciate you choosing us for your first steps on the road.
Wishing you all the best with your driving journey—enjoy every mile!
Best regards,
The Pavilion Car Sales Family
Michael P, June 2025
"Zak was Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After purchasing the BMW X3 from Pavillion Car Sales, the vehicle has been good so far. Zak, who helped me throughout the process, was great. I came down for a test drive and then collected the vehicle the following week. He deserves a five-star rating for how he handled everything.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Zak was Great
Hi,
Thank you for your fantastic review! We’re so pleased to hear that you’re enjoying your BMW X3 and that Zak made the whole experience smooth and hassle-free. From the initial test drive to collection, it’s great to know everything was handled to a five-star standard.
Zak and the entire Pavilion Car Sales Family truly appreciate your kind words. If you ever need anything in the future, we’re always here to help.
Wishing you many happy and safe miles ahead!
Best regards,
The Pavilion Car Sales Family
Sharon J, June 2025
"They're as good as their reviews!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Being a woman going to a car dealership can be and feel intimidating. But from day one Zak had been really helpful and informative and made my purchase easy. I had read the reviews and my experience only confirms that it is as good as the reviews. I am happy with the Nissan Micra I purchased. Zak was kind enough to do a fresh MOT plus fix a minor issue which was a bonus. Would highly recommend!
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to They're as good as their reviews!
Hi,
Thank you so much for your kind and honest review. We're truly delighted to hear that you felt comfortable and supported throughout your car-buying journey with us. At Pavilion Car Sales, we believe everyone should feel confident and respected when making such an important purchase and we’re so pleased that Zak was able to provide that experience for you.
It’s wonderful to know you're happy with your Nissan Micra, and we’re glad the fresh MOT and additional fix added to your peace of mind. Your recommendation means a lot to the Pavilion Car Sales Family, and we’re always here if you need anything in the future.
Wishing you many happy miles ahead!
Best regards,
The Pavilion Car Sales Family
Karen H, June 2025
"Peugeot 208"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The whole process was prompt & professional. Excellent service.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Peugeot 208
Hi,
Thank you for your kind words and 5-star review! We’re so pleased to hear that you found the process prompt and professional. Providing excellent service is at the heart of what we do, and it’s great to know that reflected in your experience.
If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Best regards,
The Pavilion Car Sales Family
Ian W, June 2025
"Happily recommend to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Zack was helpful and easy to deal with, there was no sales pressure & I would be happy to recommend Pavilion Car Sales.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Happily recommend to others
Hi,
Thank you for your great review! We're so pleased to hear that you found Zak helpful and easy to deal with. Providing a no-pressure, relaxed experience is exactly what the Pavilion Car Sales Family aims for, so it’s fantastic to know that came across.
We truly appreciate your recommendation and are always here if you need anything in the future. Enjoy your new car!
Best regards,
The Pavilion Car Sales Family
Andrew S, June 2025
"Top marks!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Hammad was a gentleman who knew his stuff. I will recommend him & Pavillion Car Sales to family and friends.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Top marks!!!
Hi,
Thank you so much for your kind words and top marks! We're delighted to hear that Hammad made such a great impression with his knowledge and professionalism. Your recommendation means a great deal to both Hammad and the entire Pavilion Car Sales Family.
If you or anyone you know ever needs our assistance, we’ll be more than happy to help. Enjoy your new car, and thank you again for choosing us!
Best regards,
The Pavilion Car Sales Family
David L, May 2025
"Really good"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The whole experience was a pleasure and I would wholly recommend.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Really good
Dear Customer,
Thank you so much for your kind words! We're really pleased to hear that the whole experience was a pleasure for you. Your recommendation means a lot to us—it’s what we strive for with every customer.
Wishing you all the best with your new car, and we hope to see you again in the future!
Best regards,
The Pavillion Car Sales Family
Amy H, May 2025
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to 4 out of 5
Dear Customer,
Thank you for leaving us a 4-star rating — we really appreciate it! If there’s anything we could have done to make your experience a full 5 stars, we’d love to hear your feedback. We're always looking to improve and ensure every visit is a great one.
Wishing you many happy miles ahead!
Best regards,
The Pavillion Car Sales Family