Anonymous, April 2025
"Really good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service was really good, and I'm happy with both the car and customer service provided by Pavillion.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Really good service
Dear Customer,
Thank you for your kind feedback! We’re so happy to hear that both the car and the service met your expectations. We’re always here to ensure you have the best experience, so don’t hesitate to reach out if you need anything in the future.
The Pavillion Car Sales Family
Lola K, April 2025
"Massive thanks to Zak"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I owe Zak a massive thank you for being so patient and bearing with me when I was sorting payment - My bank were being a nightmare but he literally calmed the situation down and sat with me for a couple of hours whilst I sorted it out. I thought his customer service was excellent and he was lovely and helpful which I can;t thank him enough for,
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Massive thanks to Zak
Dear Customer,
Thank you so much for sharing your experience! We’re thrilled to hear that Zak was able to help you through that tricky situation with such patience and care. It’s always our goal to provide excellent customer service, and it’s wonderful to know Zak made the process easier for you. We truly appreciate your kind words.
If you need anything else in the future, please don’t hesitate to reach out!
The Pavillion Car Sales Family
Magdalena K, April 2025
"Quick & easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, so good with my Skoda Citigo I bought from Pavillion Car Sale last month. I'm really happy with my choice & would like to thank the dealership for making everything so quick & easy.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Quick & easy
Dear Customer,
Thank you for taking the time to leave your review. We're pleased to hear you're happy with your Skoda Citigo and that the process felt quick and easy for you. Buying a car should feel straightforward, and it's good to know we delivered on that. If you ever need any help or advice in the future, you're always welcome to get in touch.
The Pavillion Car Sales Family
Chris M, April 2025
"Very pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service I received from Pavillion Car Sales was excellent & I'm very pleased with the car I purchased
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Very pleased
Dear Customer,
Thank you for your feedback. We're glad to hear you're pleased with both your car and the service you received from us. It’s important to us that you feel confident and happy with your purchase. If you ever have any questions or need anything down the line, we’re always here to help.
The Pavillion Car Sales Family
Karl R, April 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very friendly and focused on finding the best solution.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to 5 Stars
Dear Customer,
Thank you for sharing your experience. We're pleased to hear you felt supported and that we could help find the right solution for you. If there’s anything else you need, you’re always welcome to get in touch.
The Pavillion Car Sales Family
Sandra C, April 2025
"Great service, thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Zac was very approachable and nice gave us time to fully look over the car and answered all our questions even making a call to the main dealer to clarify, any thing we thought might need looking at he did .
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Great service, thank you
Dear Customer,
Thank you for taking the time to leave your feedback. We're glad you felt comfortable and fully supported during your visit. It's important to us that you have all the time and information you need when making a decision. If you need anything else down the line, just let us know.
The Pavillion Car Sales Family
Darren A, April 2025
"Zak was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Zak at Pavillion Car Sales was really great, lovely manner, extremely helpful, did everything he said he would. Made the whole process go smoothly.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Zak was great
Dear Customer,
Thank you for sharing your experience. We're pleased to hear that everything went smoothly and that you felt supported throughout the process. If you need any further help or have any questions about your new car, feel free to reach out.
The Pavillion Car Sales Family
Richard J, April 2025
"five star service no question about it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 no question about it. My wife and I were impressed with the obvious strong sense of family solidarity shown by the 2 brothers we dealt with. They were friendly and knowledgeable and not at all pushy. When buying a second-hand car, it is important that the buyer feels he can trust the seller, and we both felt we could trust these boys.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to five star service no question about it
Dear Customer,
Thank you for taking the time to leave such a thoughtful review. Building trust is something we take seriously, so it means a lot to hear that you and your wife felt comfortable with us. We’re proud to be a family-run business and it’s great to know that came through in your experience. If you ever need anything in the future, we’re only a call away.
The Pavillion Car Sales Family
Roger O, April 2025
"Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good service - would recommend.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Recommended
Dear Customer,
Thank you for your feedback. We’re glad you had a good experience with us and really appreciate your recommendation. If you ever need any help in the future, we’re here for you.
The Pavillion Car Sales Family
Karen W, April 2025
"Nothing was too much trouble"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars - Excellent communication and service. So happy with my car. nothing was too much trouble. I had my reservations having to travel so far to see the car but it was totally worth it.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Nothing was too much trouble
Dear Customer,
Thank you for taking the time to share your experience. We're really pleased to hear that the long journey was worthwhile and that you’re happy with your new car. We’re always here if you need any support down the line. Thanks again for putting your trust in us.
The Pavillion Car Sales Family
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