Mingma Y, April 2025
"Jack was excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We're completely new to buying cars, so started off by looking online for the make/model of our choice - A Toyota CHR. One popped up at Pavillion Car Sales so we made an appointment to go take a look. I'm really glad we did, as jack our salesman was excellent. He explained the car in detail, and made sure we understood every part of the process which we were super grateful for.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Jack was excellent
Dear Customer,
Thank you for sharing your experience! We’re so glad you found the perfect Toyota CHR with us and that Jack was able to guide you through every step of the process. We know buying a car for the first time can feel overwhelming, so it’s fantastic to hear that Jack made things clear and easy for you. We’re thrilled you’re happy with your choice!
If you have any questions or need assistance in the future, don’t hesitate to reach out.
The Pavillion Car Sales Family
Cheryl J, April 2025
"Made me feel at ease"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
As a woman, entering a car dealership alone can be a daunting experience. I live local to Pavilliion Car Sales in Crawley, so decided to pop in. I felt at ease instantly - The guys were all welcoming, really helpful and very genuine. I'd like to say thanks for making it such a great experience.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Made me feel at ease
Dear Customer,
Thank you so much for your thoughtful review. We’re truly pleased to hear that you felt at ease from the moment you walked in — creating a welcoming and respectful environment for everyone is incredibly important to us. It’s wonderful to know the team made your experience a positive one.
If there’s ever anything else we can help with, please don’t hesitate to get in touch.
The Pavillion Car Sales Family
Brenden R, April 2025
"Didn't feel pressured"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The guys at the dealership clearly knew what they were talking about and I didn't feel pressured at any point. Happy with my car choice too, but I'm rating 4* as I'm a big believer there's always room for improvement..
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Didn't feel pressured
Dear Customer,
Thank you for sharing your feedback! We’re so pleased to hear that you felt well-informed and comfortable throughout your experience. It’s great to know you’re happy with your car choice! We also appreciate your constructive mindset and agree—there’s always room for improvement. We’ll continue working hard to make every experience even better.
If you need anything in the future, we’re always here to help!
The Pavillion Car Sales Family
Ella R, April 2025
"Very happy 🙂"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All’s great with my Corsa — thanks to Zak and the team at Pavilion Car Sales for the excellent service.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Very happy 🙂
Dear Customer,
Thank you for your kind words! We’re so glad to hear everything’s going great with your Corsa. It’s always a pleasure to know that Zak and the team provided excellent service. If you ever need anything in the future, don’t hesitate to reach out.
The Pavillion Car Sales Family
Anonymous, April 2025
"Really good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service was really good, and I'm happy with both the car and customer service provided by Pavillion.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Really good service
Dear Customer,
Thank you for your kind feedback! We’re so happy to hear that both the car and the service met your expectations. We’re always here to ensure you have the best experience, so don’t hesitate to reach out if you need anything in the future.
The Pavillion Car Sales Family
Lola K, April 2025
"Massive thanks to Zak"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I owe Zak a massive thank you for being so patient and bearing with me when I was sorting payment - My bank were being a nightmare but he literally calmed the situation down and sat with me for a couple of hours whilst I sorted it out. I thought his customer service was excellent and he was lovely and helpful which I can;t thank him enough for,
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Massive thanks to Zak
Dear Customer,
Thank you so much for sharing your experience! We’re thrilled to hear that Zak was able to help you through that tricky situation with such patience and care. It’s always our goal to provide excellent customer service, and it’s wonderful to know Zak made the process easier for you. We truly appreciate your kind words.
If you need anything else in the future, please don’t hesitate to reach out!
The Pavillion Car Sales Family
Magdalena K, April 2025
"Quick & easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, so good with my Skoda Citigo I bought from Pavillion Car Sale last month. I'm really happy with my choice & would like to thank the dealership for making everything so quick & easy.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Quick & easy
Dear Customer,
Thank you for taking the time to leave your review. We're pleased to hear you're happy with your Skoda Citigo and that the process felt quick and easy for you. Buying a car should feel straightforward, and it's good to know we delivered on that. If you ever need any help or advice in the future, you're always welcome to get in touch.
The Pavillion Car Sales Family
Chris M, April 2025
"Very pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service I received from Pavillion Car Sales was excellent & I'm very pleased with the car I purchased
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Very pleased
Dear Customer,
Thank you for your feedback. We're glad to hear you're pleased with both your car and the service you received from us. It’s important to us that you feel confident and happy with your purchase. If you ever have any questions or need anything down the line, we’re always here to help.
The Pavillion Car Sales Family
Karl R, April 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very friendly and focused on finding the best solution.
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to 5 Stars
Dear Customer,
Thank you for sharing your experience. We're pleased to hear you felt supported and that we could help find the right solution for you. If there’s anything else you need, you’re always welcome to get in touch.
The Pavillion Car Sales Family
Sandra C, April 2025
"Great service, thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Zac was very approachable and nice gave us time to fully look over the car and answered all our questions even making a call to the main dealer to clarify, any thing we thought might need looking at he did .
+0 Found this review helpful
PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Great service, thank you
Dear Customer,
Thank you for taking the time to leave your feedback. We're glad you felt comfortable and fully supported during your visit. It's important to us that you have all the time and information you need when making a decision. If you need anything else down the line, just let us know.
The Pavillion Car Sales Family