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6 reviews from our car dealer reviews community
Leave a review for Pentagon Nottingham Vauxhall
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Pentagon Nottingham Vauxhall
Leave a review
"Dreadful After Sales Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Non existant warranty care - we have a suspected electrical fault on a brand new Vivaro - they have twice now refused to look at the fault unless we pay them a £120 diagnostic fee!!!! This vehicle is within its warranty period - we should not have to pay anything!!!! Reception staff lie & are totally unhelpful Be Warned: Do Not Buy Vehicles From This Company

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"Terrible after service!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a used car 6 weeks ago after a week it had to be booked in initally as it had a rattle 2 weeks later we were informed it required a new gearbox and clutch. The car is a 21 plate! Now after almost another 3 weeks still not got our car back. Absolutely disgusted as all updates come from us chasing them. Staff really not helpful and just seem to think we have a courtesy car so at least we are mobile. We'll definitely not recommend or go back again!

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"am i being lied to."
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought my corsa 1.2 2020reg in the spring this year. Phoned the nottingham branch today as it has 2 faults. the stop/start does not work,i was told i would have to drive to dover before it would start working! whats the point in having it, i thought it was to help save on petrol around town. alsothe air conditioner comes on every time you start the engine, you have to remember to switch it off otherwise you are wasting petrol. was told it had to come on to help the oil around the engine, yet the handbook says turn it on once a month, who is telling the truth!

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"Avoid!!! "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AT ANY COST!!! RIDICULOUS AND CARELESS AFTER SALE SERVICE. SERVICE PLANS ABSOLUTELY USELESS. PAID £250 OVER A YEAR AND THEY FORGOT TO CALL ME AND MAKE MY MOT WITH 3MONTHS DELAY. BEEN ASKED TO PAY £643.00 OF WHICH £343 FOR CHANGING FRONT BREAK PADS AND £300 STATED AS OTHER WORK???!! BEEN CHARGED £190 FROM MY SERVICE PLAN, actually no work been done on my car except vallet. ABSOLUTE RIP OFF. COMPLAINTS PROCEDURE IS POINTLESS. AVOID! BE AWARE!

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"Mark"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an excellent experience at Pentagon Nottingham. They had a great combination of professionalism and down too earth customer service with no pushy sales techniques. Everything was clearly explained and when the car developed a small fault they arranged to have it fixed no trouble.

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"Alan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pentagon were absolutely brilliant, the service was top class and I would recommend them to anybody.

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Dealership Information

Pentagon Nottingham Vauxhall is an Franchise dealership that is based in Nottingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews2.5 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
0
Poor
2
Terrible
2

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  • Contact Information

    Address

    Pentagon Nottingham Vauxhall
    Sir John Robinson Way
    Nottingham
    Nottinghamshire
    NG5 6BN

    Get in touch

    0115 854 6600
    https://www.pentagon-group.co.uk/locations/nottingham-arnold

    Opening times
    Mon 08:00 - 19:00
    Tue 08:00 - 19:00
    Wed 08:00 - 19:00
    Thu 08:00 - 19:00
    Fri 08:00 - 19:00
    Sat 08:30 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Pentagon Nottingham Vauxhall

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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