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4 reviews from our car dealer reviews community
Leave a review for Peoples Ford Falkirk
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Peoples Ford Falkirk
Leave a review
"took my car without permission"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT TRUST!!!!! I took my brand new car in on Thursday the 20th ready for an appointment on Friday the 21st. The issue with my car was that it was delivered in 'limp mode' or 'transit mode' so when dropped off at the garage it had 13miles on the clock. this issue usually takes approx. 30mins on a computer to put in a code (i have a friend whose car also had this and they were able to sort it on her driveway). on Friday at 4:30 the garage called to say it was fixed but they wanted to keep for a few days to check it didn't click back out the limp mode. I said ok but not happy and don't want it driven around much and I was told no just around the block. on Saturday I realised i left something in the car so i nipped up to the garage to grab it (garage was open at this time) my car was not there, nobody could find it. the staff that were there guessed the service manager must have taken it home. I did not give permission for this. its not insured to be at someone else's house overnight on Monday still no car, Tuesday comes and i find out my car now has 130miles on the clock for a small software issue they claim it needed extensive road testing the audacity to not apologise and email to say its ready for me to collect and they have even fully charge it for me (its electric) it was dropped off fully charged! over 100 miles to take off limp mode is taking the p**s would never recommend this garage!!! will be formal complaint as well as this review and any other review I can make i.e. twitter

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"Disgusting State to return a vehicle"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had the misfortune to use your Falkirk dealership for some Recall work. When I left the car it was clean and had 1/4 of fuel in the tank. When I received it back it was disgustingly dirty and had no fuel in the tank. I take pride in keeping my vehicle clean and fully fueled and DO NOT EXPECT a professional garage to return a car in this disgusting state and to have used it so much that the amount fuel could only get the car 9 miles !!!!!!!!

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"Used vehicle purchase"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a used vehicle at Peoples ford Falkirk. Sales representative, Ron - was courteous and spent considerable time acquainting us with vehicle in question. He was also efficient and true to his word.. Vehicle was as described and we are happy with our our purchase. Disappointingly and on closer inspection minimal care had been taken with valeting the car. Nevertheless we recommend the garage.

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"good to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Peoples ford were very good to deal with, they kept in touch and kept me updated throughout. They were helpful with the sale and the car is like magic.

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Dealership Information

Peoples Ford Falkirk is an Franchise dealership that is based in Falkirk. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2.9 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Peoples Ford Falkirk
    Callendar Road
    Falkirk
    Falkirk
    FK1 1SQ

    Get in touch

    01324 464525
    https://www.peoplescars.co.uk/contact-us/falkirk/

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
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    Additional Information About Peoples Ford Falkirk

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    Directors: XXXXXXXXXX
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