Adrian at Peoples Ford Prescot was very helpful he explained everything in plain english and not jargon. Adrian worked everything so that it was convenient to my timescales.

We have used Fords of Prescot for the last 10 years or more and no matter which sales person we have always receive good service. After receiving excellent sales service from Marvin we decided on an Eco and have just received our new car . Marvin was so friendly and helpful we did not feel pressurised in anyway. He even got in touch on his day off. I would not hesitate to recommend Prescot and in particular Marvin in the future. Many thanks for all your help.

Just got my brand new Fiesta Zetec from Peoples Ford Prescot and I'm absolutely delighted with it.I dealt with Adrian Stanley again and he has excelled himself again.I would recommend Peoples Ford to anyone and I will definitely get my next car from you.Thank you again.

Sir, Looking for a replacement car for my ageing BMW and I came to Peoples Ford Prescot with much trepidation and little personal experience of car buying. Then I met Paul Beddoe, and the problems melted away. He listened to my requirements and produced just what was needed. His manner, knowledge, and people skills led me to purchases this car. He is certainly a credit to your selling team. Thank you for the experience: oh and I like the car.

We bought a new car for my son last year and could not fault service we received from Marvin at prescot, we went back to see him again last week with my mum for her to get a new car, again we received excellent service from start to finish. Thanks very Marvin.

I put my car in for a service and MOT on Saturday and was told that I needed 2 new tyres. I was quoted £120 over the phone which a agreed to. When I went to collect my car I spoke to a lady on reception who was very friendly and got the paperwork and ran through everything with me. She then said the final price was £634.81 including the Service and MOT which I instantly disputed she ran through everything and said the tyres were £229.70 each I explained that the service manager had quoted £120 on the phone and so she went to get Get him The service manager said he had told me £220 on the phone which I again said no you told me £120. First of all as the phone was on speaker phone both me and my husband heard him say £120. second of all after he had run through all of the options on the phone I said that I would go for the £120 tyres so he had an opportunity to correct me at that point if I had got it wrong which he didn't. and finally even if I had miss heard him he still would have given me the wrong price as he claims he told me they were £220 each when they were actually £229.70. I asked to speak to hid manager and his response was that he is the manager I then asked if I could put a formal complaint in and he gave me details of the area manager which I have now emailed a formal complaint to. There was no apology at all from the service manager and the way he spoke to me in front of two of his colleagues and other people within the show room is far from what I’d expect from a company like fords Iv never been so humiliated. As I was close to tears and I didn’t want to make any more of a scene I felt I had no choice but to pay the money. I am really upset about this I feel that The service manager has tried to use the good customer service initially to gain my trust to make it easier to rip me off. I know to a multi billion pound company like ford £200 is nothing but to me it is a big deal and this has now put me into debt. I am appalled by the lack of customer service and would not recommend peoples again to anyone.

This is the 3rd time with getting a New car with Fords Prescot, always dealt with Adrian Stanley cant thank him enough always goes above & beyond for any customer! Thank You Megan x

Recently visited Adrian Stanley at Peoples Ford in Prescot, Merseyside to purchase a car for my daughter. We received an excellent service from Mr Stanley in every aspect from car advice to finance. My daughter is now the proud owner of a brand new Ford Fiesta, thank you very much Adrian Stanley for all your help. We will have no hesitation in buying from you again and recommending friends and family.