Selina was very helpful and pleasant she helped me in everything I required I would recommend her to anyone thanks again selina T anderson

Great service all round from Selina. .We have always been helped by Selina for many years when purchasing a new car ,goes above and beyond every time.

Big thanks to Paul Williams For his help and fantastic service, can't speak highly enough of the way he provided me with great service and courtesy. Top bloke.

Had a car repaired and the service team are superb. Molly at the desk definitely went above and beyond superb customer service. Would definitely recommend as the team was more than just helpful.

Bought a car 15k, breaks were shocking, was told on the phone they were 50% worn on MOT and that a decent pass had to buy new break second day had the car and the customer service was shocking, made to feel like it was my fault I’d been sold a poor car! Don’t buy from these guys the would try and sell snow to the eskimos

67 plate focus scrapes what they done once £4000 was put on the car which they had priced for over £11,000 car had been valeted twice oily marks inside the car on the headlining make up inside the passanger sun visor popcorn down the side of the passanger seat which was still not removed after the car had been in for the bodywork and scrapes valeted again aparantly which must of been a lie bad service no time for customers cocky arrogant staff which told me to buy a touch up pen because the marks was only very minor a scrape on the bottom of the passanger door is not acceptable some marks on the back bumper dirty inside the cupholder and the interior was not valeted i done it myself and the car did come up clean as it should of the first time they valeted it. Dont use ford in speeke avoid at all costs it was not a good service they are gypos would give 0 stars if i could more helpful buying a pair of trainers in a shop than that dealer they said the alloys would get a refurb that didnt happen bad service bad valeters all in all bad experience no courtesy car when the car had to be left with them so they could fix the problems they caused by being bad drivers didnt do the job as they said they would awful dealer.

My husband and i decided to buy a new family car for the first time after having second hand. Ordered a ford tonneau with specific specs, we are also a ford privilege customer so had discount. Once car was delivered we checked it out, low and behold a few of the specs were not on the car, old engine, no stop start, two employees were very un educated about the vehicle and told us we had to have it as it would now be a second hand to them. Not our problem. We were told it’s on pcp anyway so we reminded them that it was as it was 0% finance for 3 years and we were actually going to buy the car out right. We declined the car as it wasn’t what we ordered Later got a call off the so called manager and their words were “What the Hell is going on?” We explained again. Told it’s what we got for that price (£15,000) only because we got 2k off with privelage voucher. Disgraceful behaviour and disgusting customer service. Never experienced anything like that not even in a shoe shop. A lot more happened but I’d be writing all day. AVOID this place. Staff need to be sacked and look for alternative jobs. Put a downer on buying a new car!!!! A big letter is getting sent to fords UK and finance department/ head office

Just bought new fiesta from people's in Speke, salesman Gary Cox was amazing, we have been with Gary for a long time and he has never changed, very helpfull and friendly from start to finish, he makes buying a car very special, no stress at all with Gary, thank you so much, love Jue and ed