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7 reviews from our car dealer reviews community
Leave a review for Perrys Barnsley Vauxhall
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7 reviews from our car dealer reviews community

Leave a review for Perrys Barnsley Vauxhall
Leave a review
"Good deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Smooth transaction from start to finish. dealt with Terry top bloke.

"Avoid! Avoid! Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ll keep this brief, I wish I’d had read the reviews on here before approaching this garage, it’s quite simply, the worst garage I’ve ever had interactions with. Full of absolute crooks, even their own staff hate the place and talk about how badly it’s run, taking advantage of honest customers who are just looking for a reputable garage to complete works and not rip them off. PLEASE DONT EVER USE THIS GARAGE! You have been warned! There’s a reason it’s already ranked so badly…23garages in Barnsley and this is currently number 21 at the time of writing. I’d give this place minus 100 stars if I could.

"Fantastic customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve and Mark from Barnsley Yorkshire sold me a ford fiesta and I can't help but thank them for helping me with my purchase. They were fantastic, highly recommend this branch.

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"Rip off x2"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went too perrys as advised by other mechanic "they will know straight away what is wrong with brakes".there was no pressure on the brakes.nothing to do with brake pads or discs. Seven hundred pounds later they said it was sorted. After driving for several days the brakes were back to square one, the brakes failed causing my wife to run into the back of someone! On returning the car to perrys she got told they would sort it out. Got a phone call saying it was a brake arm causing the problem with the pressure . The mechanic "thought" he had repaired it.this was £200 plus labour ha ha .they had replaced things that didn't need doing at an extortionate rate and ignored the real problem! Now wanting to charge to sort out original problem. Absolute rip off

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"Poor Poor Poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would not recommend Perrys Barnsley Vauxhall because i had the choice of 2 cars - i asked for the 1 with the lowest mileage - after completion of the paperwork i checked the website to check the mileage on the other vehicle - it had 5000 miles less than the 1 i bought - upon checking paperwork i discovered i had been charged for a paint and fabric guard that i didnt ask for nor was this ever discussed - i was told that the bag which was on my back seat when i collected the car which contained cleaning items was complimentary - on checking the paperwork i was charged for this also - i was told i would receive a courtesy call after 2 days - i didn't - i had warning lights on the dash board after driving the car for less than 40 minutes - therefore car had to be returned for a day - when i collected the car after the fix - the same warning lights came back on - had to book it back in for another day - this time to be told there was nothing wrong with it - so told to take it and risk it - or given the choice of letting one of the technicians use my car as a taxi to take himself home for the night ? When dropped car off it was clean - when collected it looked like a rally car - not happy.

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"Jordan"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my car from Perrys Vauxhall Barnsley in june 2014, the car itself its perfect the issue is the actual dealership themselves. 1) the car was £5995 and due to my credit raiting I was told it would be £153 a month over 5 years - I completely understood this and thought the price wasn't bad at all! However when I went to pick my car up I was told it was now £210 a month meaning I'm paying over double what the car is worth. I was assured this would be for the first 12/24 months and then the payments would come down to the initial agreed figure as I will have built up a credit rating... this hasn't happened. 2) I was told the car would be ready on a Monday went to pick it up before work and it wasn't done, I was advised to go back on the Wednesday and it still wasn't done. My dad then got on the phone and the manager said well, we're doing your son a favour by letting him have a car on no credit and then promised to full the car up with a full tank of petrol and assured it would be done 100% by the Friday... Picked the car up as promised and there was no tank of petrol so I was pretty annoyed. 3) emailed dealership explaining that above and that I was promised payments would go down and asked for a call from manager and also passed info to the financial ombudsman due to mis-selling of finance - never got a call and this was about 6 months ago so I have pretty much given up on them all together now. 4) Took car for MOT in June 2016 (had 2 years free MOT) and they said the car needed £600 of work to get it through... 1: the exhaust was blowing needed full new cat back, 2: wheels were buckled and needed replacing, 3: 2 new tyres on the front, 4: couldn't complete emissions test because their mechanic couldn't figure out how to release a jubilee clip for the exhaust tip... I politely refused and took my car elsewhere, exhaust was patched up professionally FOR FREE to fix the small hole causing the blowing, turns out that the wheels were NOT buckled and DIDNT need replacing, 2 front tyres were replaced, the mechanic at the 2 garage knew how to release a jubilee clip... as should anyone really... All this was done for £40 for the MOT test and £60 for the new tyres, they also changed the oil for free as well which is always a bonus and saved me getting ripped off from Perry's again :) I have decided to write this review because a few people I know have had a sh*t experience with them ripping people off with sky high prices and sub par customer service. I would not recommend them to anyone, however, if you wish to go to get a car from them ill let you make your own mind up and chances are you'll be writing a review too... I was warned before I got the car that they are good for sales but bad with aftersales and customer care and herd many horror stories about them however chose not to listen because most of it is rubbish... hindsight is a ********

"Perrys car buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a used car is always a bit of a gamble but I'm glad to say I got lucky on this occasion. Perrys really had their act together, the car had all it's paperwork and was in good nick and in the two months I've had it its not put a foot wrong.

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Dealership Information

Perrys Barnsley Vauxhall is an Franchise dealership that is based in Barnsley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
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Ratings
7 reviews2.9 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
0
Terrible
3

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  • Contact Information

    Address

    Perrys Barnsley Vauxhall
    Claycliffe Road
    Barnsley
    South Yorkshire
    S75 1LR

    Get in touch

    01226 887595
    https://vauxhall.perrys.co.uk/barnsley/

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Perrys Barnsley Vauxhall

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