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8 reviews from our car dealer reviews community
Leave a review for Perrys Preston Mazda
Leave a review

8 reviews from our car dealer reviews community

Leave a review for Perrys Preston Mazda
Leave a review
"Great service from James "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from Perrys Mazda Preston. Can’t fault the service from James. Had the car prepped and ready for a test drive. Found him to be friendly with a wealth of knowledge, meticulous and organised and even delivered the car so I could have it sooner when no driver available and filled the tank. The experience was probably easier as I saw the car I wanted at a good price. Don’t foresee any issues as the car has 2 years manufacturer warranty on it. I am probably slightly fussy and mildly paranoid about car salespeople. However James restored my faith and would like to add he did not pressure me to buy.

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"Car Purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a secondhand car from Perrys the sale was handled by one of Perrys senior salesman Mr Russel Lambert.All details of the sale was done in a very professional manner with complete consideration for myself and my wife. Thanks for everything a grateful customer

"Rude customer service dodgy cars!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t deserve one start after speaking to you on the phone never mind coming face to face with you to view the car. Last night saw a mazda at a lower price at £6,225 in the morning I saw it was £6,370 why would I pay a extra when I saw the car at cheaper price last night what a difference over night makes! Telling me they only car the car few days ago and they don’t mind keeping it for a few more days and change the price people will pay for it at any cost! This company aims to take as much money from you as they can read all the previous reviews they are all true! stay clear and people are not making “fake reviews”! you have rude customer service you can’t make your mind up on your price of the car first it was £6,225 then £6,370 and now £6,406! Can’t get more dodgy than that!

"Courtesy Car Charge"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car has been recalled for a fuel pump issue. Perrys want to charge me £12 for a courtesy car!!! That’s not courtesy for a faulty car. I also asked while in, can they turn off the servicing dash light, £30 they want for that!!! Local garage will do it for free in 5 mins. Any wonder I don’t use them?

"Shiny used car, lots of issues"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortnately I bought a used 2015 peugeot 2008 only 24,500 miles, complained about the ride quality but they said it was normal for this car, they changed the fuel filter and adblue injector and gearbox mount. Now at 29,000 miles it has needed new front/rear shocks and all the engine mounts just outside of the useless 3 months warranty. Preston Perrys Mazda, don't care and don't return calls, waist of time, buy your car elseware for a good duty of care service, please be advised.

"Poor aftercare"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car eighteen months ago. Pay monthly into the service scheme. Can not get a service, had I not been in the scheme I wonder if I'd of got an appointment? As they appear to already have my money they aren't so quick to be helping me get a service. Contacted them two weeks ago to cancel so I can get my vehicle serviced elsewhere. I was assured the cheque was in the post. I am having to ask my bank to do a visa charge back as they have no intention of giving either my car a service or a refund of the already paid monies. Won't be buying another car off them.

"After Service Poor"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having got a good price from them by first getting a quote from car wow, Perrys Preston tried to shame me into buying extra insurance, paintwork protection coating and wheel damage protection - all a total waste of money. They charged me a £30 administration fee for the privilege of buying a new car from them and now they also want to charge me a further £18 for taking out a service plan with them ........................ UTTER RIP OFF!

"Tom Hulme"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The purchase was the easy bit apart from the usual try to sell you additional rubbish. After SERVICE for me was incompetent, deceitful and the waste of a lot of time, I'll not be going back to Perrys in Preston.

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Dealership Information

Perrys Preston Mazda is an Franchise dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews2.6 out of 5 stars — Rated Average
Excellent
2
Very Good
1
Average
0
Poor
3
Terrible
2

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  • Contact Information

    Address

    Perrys Preston Mazda
    Perrys Motor Village Guiding Road
    Preston
    Lancashire
    PR2 5PD

    Get in touch

    01772 845432
    https://www.perryscars-mazda.co.uk/contact-us/perrys-preston/

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    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Perrys Preston Mazda

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