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Shocking customer service. Refused to allow to test drive after confirming I may be looking to lease. Just because it wasn’t PCP the sales person refused to allow the test drive having travelled from Chichester at a cost of fuel to myself and disclosing that I wasn’t sure if I was going to lease or finance in advance. Made to feel awkward in the showroom.
Reviewer has confirmed their email address
Dealt with Harry when we purchased a second hand VW Tiguan. He was very polite and explained all the options available including Gap Insurance and lifetime Autoglym cover. I would thoroughly recommend speaking to him if you are considering buying a new or second hand VW.
Reviewer has confirmed their email address
I had thought the days of bullish men behind service desks and talking over the top of customers had gone....sadly not here at Peter Coopers Portsmouth. A member of staff here out done himself as a rude, arrogant bull of an excuse for a service advisor. Worst service ever.
Great customer service as I'd have expected from VW
Reviewer has confirmed their email address
Peter Cooper Portsmouth, part of the Peter Cooper group, are and appproved Volkswagen car dealership. They sell a full range of new and approved used Volkswagen cars. All approved used cars undergo a 142 point check, come with a 12 month warranty, service history checks and more. Services provided by this dealership include Motability, fleet sales, servicing, parts, MOT and body shop. This branch of the Peter Cooper Group are open 7 days a week.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Peter Cooper Volkswagen
Bilton Way
Portsmouth
Portsmouth
PO3 5FH
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