on the Friday bought a Nissan Note, £8,600 with add ons £9292, 7 months MOT. During the journey drive home the warning light came on. Called PV who told me they would pick the car up on the Monday night, which they did. Phoned them Wednesday and was told the faulty engine would cost £1200 to repair which they wouldn't fix as it was not cost effective. They advised they had another Nissan Note I could have if I provided £1000 extra. I agreed in principle and they would send me photos in 4 hours. If I agreed to buy the car they would require £100 deposit to secure it, When I reminded the salesman that they still had over £9000 of my money. Four hours later I got another call telling me that there was a fault with that engine and asked whether I was prepared to pay for that repair. Told them I would be visiting on Friday to collect my cash back. I was down £30 for road tax, £30 petrol and £40 admin charges for changing my insurance. I would not buy a key ring off this mob never mind a car!

Still finding out about car but very pleased with the final appearance. David Smith made the experience of replacing my old car comfortable and relaxed. Thank you David. There was a good, friendly atmosphere in saleroom during original visit......not so much for pick up! Kieran Smith made the handover painless. Thank you Kieran. I look forward to a positive experience if I ever need to use warranty.

Contacted by on line sales about a car we were interested in. Price on Autotrader and Peter Vardy website was £10,500. Paid a deposit and booked a slot to test drive, On arriving, car not prepared for driving and still in work shop... not to worry, deposit is paid and we like the car and prepared to wait. Took a call from on line sales to say ...oops sorry the car is actually £14,500. A mere £4000 more. So in short, the email confirming our purchase and price is not being honored by Peter Vardy. 2 hours of our lives we will not get back, wasted fuel, time and energy. Shame on you

Twice now I have gone to a Peter vardy carz garage to buy a car, been for a test drive then been told that it has just been sold while I was on the test drive. Are people just waiting for me to go for a test drive and then buy the car. Or is there something else? Don't think I will ever use Carz again they should know before you arrive if the car is sold.

Almost bought a 19 plate car ,trading mine in, online valuation was reduced by the dealer by 4% for very minor issues, however I test drove a car and chose a similar one in the colour I wanted, but was in Aberdeen, reached agreement with the salesman but deal was scuppered by a manager in the Motherwell showroom who queried why I wanted the colour I wanted , to buy from them even though they didn't have the colour I liked and the extended warranty I was willing to take, so 12 k deal off, be very careful, also they do not contact you even when they say they will.

Requested a video of a car and 48 hours later still no contact. £25,000 sale lost for them. If this is how they treat people before they but a car I can’t imagine how the after sales process is.

My son arranged to attend for test drive after seeing a car on their website. On attending he was advised car was currently under repair and proceeded to show him a car which was so badly damaged it was heading for the scrap heap. According to them it had be badly damaged in storage !!.. no mention when they phoned to make sure he was attending!!.Did they seriously think he was going to purchase a car at £8000 in this state??...Salesman just stood saying nothing obviously was prepared for my husband to be present.

Sold xar with fault to brakes had car 5 month 2 months sitting at dealer as I raised a rejection of car as they had chances to sort it but failed but they never told the fianacr company and now I am left with car brakes getting changed again 2 times in 1800 miles

I sold my car here with the help from Scott, smooth transaction the money was in my account the same day. So happy was there no longer than 30 minutes & everything was all sorted for me. Would definitely recommend this company to family & friends :)