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13 reviews from our car dealer reviews community
Leave a review for Pevensey Bay Car Centre
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13 reviews from our car dealer reviews community

Leave a review for Pevensey Bay Car Centre
Leave a review
"Terrible Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came in to view a car they had online. I had travelled 70miles to view the car. I liked the look of the vehicle even though it had very little in the way of service history. I asked the salesman their Daniel, to have a look at my PX offered me silly money for mine far less than anywhere else, and wouldn't budge on price of his even after showing him some online cheaper. Says he would rather keep his car, are you a salesman or collector of vehicles. Absouloute time wasters, go elsewhere.

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+3 Found this review helpful
"Don't care once they have your money"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from here. Car came up with faults 1 day after purchase. Called the garage numerous times not interested. I paid to have the car inspected and found it should not have passed the MOT. BUYERS BEWARE! no repiar or refund ever offered left out of pocket

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+2 Found this review helpful
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"Shocking"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You’d think spending £7000 on a car that it would be reliable!! Nope, had to take it back to their mechanic twice plus clutch failing and needed to be recovered as well as hiring a car for 6 weeks! Was told by another garage the repairs would cost £1400. Daniel at pevensey bay offered £500 towards the repairs, even after their mechanics claimed there was nothing wrong with the car! I’ve since sold it to a mechanic for £2000 less than what I paid for it. Caused me 5 months of nothing but hassle and expense, even had me crying on their forecourt when I asked for a reasonable solution, only to be told it was my problem to deal with!! Glad to see the back of the car and wish anyone luck if they make a purchase from this absolutely abhorrent company

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+3 Found this review helpful
"Very disappointing - Would not use them "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I reserved a VW EOS 2008 in April 2021. I then went onto test drive the car and agreed to put down a £500 deposit. After agreeing that I was told it would be useful for the car to have a part replaced....at my expense I agreed which cost another £480. pounds. On picking the car up and paying the full cost of the car and the part that was replaced, I drove away and realised there was next to no petrol in the car - less than 10 miles according to the display. I filled the car up with £70.00 petrol. I drove back home less than 10 miles. Day 2 I didn't drive it, day 3 less than a quarter mile driving, it broke down. Needed tow truck and was told later the fuel pump needed replacing. I asked for my money back. Initially I was told I wouldn't get the £480 back for the part I was told should be replaced when I paid the deposit. After writing a letter (recorded etc.) I was told I would get the refund, but not the petrol...So down £70 Petrol, one month's tax after only 3 days, and £25.00 car insurance fee....Not offered a penny more for my trouble or having to go back to get my money... Not what I would call professional. Also saw car up for sale - hiked up to cover their costs of I suspect part and tow truck, with probably my petrol!! .Salesman was very nice, but owner very unprofessional - for the sale of £70.00 awful service.

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+9 Found this review helpful
"Avoid this pace "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Memorable experience. Booked a test drive here took the car out It broke down within 5 minutes, engine overheated due to no coolant, battery was also fried, had to use a jumper kit to get going after the engine cooled, not impressed, told them I will not to go ahead with the sale, but they did keep the £250 reserve I put down to buy the vehicle. Overall the worst test drive I have ever experienced. Refusing to refund me has cost them this review which will make customers think twice about going here. I was unaware you had to pay for test drives.

"GREAT COMPANY"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with the Pevensey Bay Car Centre on a number of occasions, as have members of my family, and I have always found them to be fair and honest. I would have no hesitation in recommending this first class family run business to anyone looking for an above standard used vehicle.

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+0 Found this review helpful
"Totally unhelpful."
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very interested in a 2012 Mini convertible; arranged test drive. Max allowed distance was about one mile & back, max speed limit 50mph. We asked tok take it a little further, eg on the open road to see how it performed on faster roads / wind draught with roof down. Told firmly not necessary and not possible due to their insurance??! Car was listed with CarGurus and Auto Trader, both of whom rated the price "High", by 10%. Dealer not concerned, refused to negotiate; said he had others interested. Unbelievable. Some excellent vehicles there: such a shame we will never go back.

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+5 Found this review helpful
"Stay Away"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mazda Demio from Pevensey Bay Car Centre. They mentioned there was a 3 month warranty with all cars. I assumed, wrongly, that included my vehicle. As it turns out, less than a month later, it broke down due to a broken radiator. After a failed attempt to come to an arrangement, I am forced to use my statutory rights and pursue legal routes to ensure I can secure fair compensation. The very fact, they sold me a broken car and is now refusing to come to any kind of compromise is a warning to any thinking of purchasing a vehicle from their Garage. They are shady and use unscrupulous business practices to get business. I strongly recommend you choose any other business.

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+9 Found this review helpful

Claire in response to Stay Away

Having similar problems and going down legal routes if you have time I’d be interested to hear more

"Great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly staff, very helpful, great after sales service. Recommend Pevensey Bay Car Centre.

"Amazing Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from start to finish! never had an issues. Dealer is extremely knowledgeable and established, cant fault.

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+0 Found this review helpful
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Dealership Information

Pevensey Bay Car Centre, established since 1983, are a family run used car dealership based in Sussex on the outskirts of Eastbourne. This dealership sells a range of used cars from a variety of makes in a range of models. As well as used cars this dealership also sells Motorhomes all year round. Pevensey Bay Car Centre also purchase cars and welcome part exchanges. A variety of services are offered on site including servicing and repairs, warranty options and finance plans. Open to the public 7 days a week.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews2.2 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
2
Poor
4
Terrible
4

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  • Contact Information

    Address

    Pevensey Bay Car Centre
    Eastbourne Road
    Pevensey
    East Sussex
    BN24 6HN

    Get in touch

    01323 768844
    http://www.pevenseybaycarcentre.com

    Opening times

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    Dealership Statistics

    23%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Pevensey Bay Car Centre

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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