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I reserved a VW EOS 2008 in April 2021. I then went onto test drive the car and agreed to put down a £500 deposit. After agreeing that I was told it would be useful for the car to have a part replaced....at my expense I agreed which cost another £480. pounds. On picking the car up and paying the full cost of the car and the part that was replaced, I drove away and realised there was next to no petrol in the car - less than 10 miles according to the display. I filled the car up with £70.00 petrol. I drove back home less than 10 miles. Day 2 I didn't drive it, day 3 less than a quarter mile driving, it broke down. Needed tow truck and was told later the fuel pump needed replacing. I asked for my money back. Initially I was told I wouldn't get the £480 back for the part I was told should be replaced when I paid the deposit. After writing a letter (recorded etc.) I was told I would get the refund, but not the petrol...So down £70 Petrol, one month's tax after only 3 days, and £25.00 car insurance fee....Not offered a penny more for my trouble or having to go back to get my money... Not what I would call professional. Also saw car up for sale - hiked up to cover their costs of I suspect part and tow truck, with probably my petrol!! .Salesman was very nice, but owner very unprofessional - for the sale of £70.00 awful service.
Memorable experience. Booked a test drive here took the car out It broke down within 5 minutes, engine overheated due to no coolant, battery was also fried, had to use a jumper kit to get going after the engine cooled, not impressed, told them I will not to go ahead with the sale, but they did keep the £250 reserve I put down to buy the vehicle. Overall the worst test drive I have ever experienced. Refusing to refund me has cost them this review which will make customers think twice about going here. I was unaware you had to pay for test drives.
I have dealt with the Pevensey Bay Car Centre on a number of occasions, as have members of my family, and I have always found them to be fair and honest. I would have no hesitation in recommending this first class family run business to anyone looking for an above standard used vehicle.
Very interested in a 2012 Mini convertible; arranged test drive. Max allowed distance was about one mile & back, max speed limit 50mph. We asked tok take it a little further, eg on the open road to see how it performed on faster roads / wind draught with roof down. Told firmly not necessary and not possible due to their insurance??! Car was listed with CarGurus and Auto Trader, both of whom rated the price "High", by 10%. Dealer not concerned, refused to negotiate; said he had others interested. Unbelievable. Some excellent vehicles there: such a shame we will never go back.
Bought a Mazda Demio from Pevensey Bay Car Centre. They mentioned there was a 3 month warranty with all cars. I assumed, wrongly, that included my vehicle. As it turns out, less than a month later, it broke down due to a broken radiator. After a failed attempt to come to an arrangement, I am forced to use my statutory rights and pursue legal routes to ensure I can secure fair compensation. The very fact, they sold me a broken car and is now refusing to come to any kind of compromise is a warning to any thinking of purchasing a vehicle from their Garage. They are shady and use unscrupulous business practices to get business. I strongly recommend you choose any other business.
Friendly staff, very helpful, great after sales service. Recommend Pevensey Bay Car Centre.
Fantastic service from start to finish! never had an issues. Dealer is extremely knowledgeable and established, cant fault.
Constant problems with purchased vehicle from Pevensey Bay Car Centre. Nothing being done about it.
Very unhelpfull more to come in 5 days time if issues are resolved.Be very careful
We were sold a renault scenic which was only 3 years old at the time. We were told a service and MOT would be done on the day of purchase. We know the service was not done and it is questionable whether the MOT was done properly.
Pevensey Bay Car Centre, established since 1983, are a family run used car dealership based in Sussex on the outskirts of Eastbourne. This dealership sells a range of used cars from a variety of makes in a range of models. As well as used cars this dealership also sells Motorhomes all year round. Pevensey Bay Car Centre also purchase cars and welcome part exchanges. A variety of services are offered on site including servicing and repairs, warranty options and finance plans. Open to the public 7 days a week.
Manufacturers: Sells a variety of makes and models
Pevensey Bay Car Centre
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