77% Reviews
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96% Recommend
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1,363 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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1,363 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Good experience ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately, I've not managed to do anything other than make small trips to work and back in my Jaguar F-Pace but for the trips I have made, I've really enjoyed driving it. While I was purchasing my car, it was Alistair who was looking after me and I'm glad that he wasn't pushy or tried to use any typical sales tactics, it was just one person speaking to another. I part exchanged my old car in, and I think I got a fair price, so I didn't have any issues going ahead with it.

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"10 out of 5! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great experience we had at Phantom Motor Company! My husband was like a kid in a sweet shop with some of the cars in the showroom, but it was the Audi Q3 we travelled to see. Chelsea was brilliant, and she was absolutely brilliant from the very start! She told us everything we needed to know about the car, to make sure we were fully informed before making our decision. Chelsea's communication was brilliant throughout the process, keeping us updated on when the car was ready and addressed every concern we had. When we picked up the car, all the minor adjustments we requested had been taken care of. What truly stood out to us was the amazing approach to customer service. Regardless of whether we were purchasing a £60k luxury car or a £5k vehicle, we were treated with the same level of respect and attention. We couldn't be happier with our experience.

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lewis from Phantom Motor Company in response to 10 out of 5!

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new Q3 and we will pass your kind words on to your salesperson Chelsea and we hope to see you at phantom in the future.

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"Volkswagen T-roc"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had the car for a couple of months now and it's been great.

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lewis from Phantom Motor Company in response to Volkswagen T-roc

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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lewis from Phantom Motor Company in response to Volkswagen T-roc

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new T-Roc and we look forward to seeing you in the future when you return to Phantom.

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"Returning customer! 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since I had such a great experience the first time around, I was happy to come back here a second time to get another car on PCP. On this occasion I went for the Jaguar E-Pace and it's been a great car but ill have to upgrade to an F-pace soon because I've just fallen pregnant! So I'm going to need something bigger! I'll be in touch with Phantom soon and hopefully get the upgrade from here.

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lewis from Phantom Motor Company in response to Returning customer! 😊

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Getting on well with my Discovery"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales process was made very easy by Chelease, it was probably one of the easiest processes I've had when getting a car. She showed me around the car without any pressure but was always available to answer any questions I had. I've had my Land Rover Discovery for a couple of months now, it doesn't do a lot of miles but it's been great for the miles I have put on it.

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lewis from Phantom Motor Company in response to Getting on well with my Discovery

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson, Chelsea as she will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Very happy with my Ford Kuga"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's nice to visit a company that doesn't make it overly complicated when getting a car. Kevin took care of absolutely everything and made sure that I understood everything about the paperwork before I signed anything. Brilliant all round and I've already recommended this company to others.

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lewis from Phantom Motor Company in response to Very happy with my Ford Kuga

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, Kevin will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Mercedes Benz GLC"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was exactly as described online, and after taking it out on a test drive, I was more than happy to go ahead with it. I felt that the warranty could have been explained in a little bit more detail, but other than that, it's been a flawless experience. I would happily come back here in the future.

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lewis from Phantom Motor Company in response to Mercedes Benz GLC

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new Ford Kuga and we look forward to seeing you in the future when you return to Phantom.

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"Very reliable car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've recently moved jobs, so I needed a more reliable car to cope with the extra miles I'll be driving. I went for the Ford Puma and it has been perfect. I've done a lot of small trips and the odd long trip to Yorkshire to visit a friend, and it's been very reliable so far. Chelsea was the saleswoman who looked after me and she really put my mind at ease when getting the car.

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lewis from Phantom Motor Company in response to Very reliable car

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to Chelsea as she will be over the moon to hear your feedback. We hope you enjoy driving your Ford Puma and we look forward to seeing you in the future.

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"Great customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately, I didn't have my BMW M140i for long before it got stolen off my drive... but for the month I did have it, I really enjoyed it and I'm missing having that much power in a car. On the bright side, for my first time visiting this company the staff were very helpful and professional, so I can't complain.

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lewis from Phantom Motor Company in response to Great customer service

Hi Chris, we are very sorry to hear the news of your car being stolen, we sincerely hope that situation is resolved and you are welcome back here at Phantom if the vehicle is needed to be replaced, thank you for your kind words for our service.

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"Top marks ✅"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing was too much trouble for Kevin while I was purchasing my Jaguar I-Pace! He answered every question I threw at him, along with telling me a few more details about the car that I forgot to ask. He did everything he said he was going to, so top marks from me.

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lewis from Phantom Motor Company in response to Top marks ✅

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new I-Pace and we look forward to seeing you in the future when you return to Phantom.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1363 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1199
Very Good
143
Average
7
Poor
8
Terrible
6

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    77%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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