80% Reviews
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95% Recommend
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2,327 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,327 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Performed perfectly!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m already looking on their website at two more cars I’d love to have... but I’ll have to wait for now! The service from the team at Phantom was superb, and my car is absolutely brilliant. I’ve put it through all the usual tests you do with a new car, and it’s performed perfectly. The service was excellent from start to finish, and as I said, I’ll definitely be going back!

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Fiona from Phantom Motor Company in response to Performed perfectly!

It’s great to know our efforts are paying off. Thank you for the 5 stars and your kind words.

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"All bang on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m loving my new car! I haven’t had any issues with it since getting it, and I can honestly say the dealership doesn’t send a car out unless it’s absolutely perfect. Before collection, they let me know they needed to push back the handover because something had come up, but I didn’t mind it gave me confidence that they were making sure everything was checked and sorted before I picked it up. The customer care was excellent, and I can definitely see myself returning in the future if I’m back in the market for another car and they have what I’m looking for.

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Fiona from Phantom Motor Company in response to All bang on

Your support means everything to us. Thanks for the wonderful review and the 5-star rating!

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"No complaints"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kamren, the salesman, was great throughout the process and made everything nice and easy. I’m really enjoying my new Mercedes from then and have no complaints at all.

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Fiona from Phantom Motor Company in response to No complaints

Thank you for taking the time to share your experience and give us 5 stars. We're so glad we could help!

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"Quick resolution"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I received from the team at Phantom was excellent. The gentleman who sold me the car was really nice and looked after us throughout the whole process. I did have one minor issue with the car, the battery was low and needed replacing, but the warranty company sorted it out quickly, and everything was fine. No complaints regarding the experience.

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Fiona from Phantom Motor Company in response to Quick resolution

We're thrilled to hear you were so happy with your experience. Thanks for the 5 stars!

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"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not long ago I bought my new Ranger from the team at Phantom, and they were brilliant throughout the entire sale. My car is doing fantastic, and I’m very happy with how everything went with the dealer.

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Fiona from Phantom Motor Company in response to Brilliant service

Your glowing feedback made our day! Thank you for trusting us and leaving such a fantastic review.

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"Nice car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new mustang is doing alright, no issues have come up. The customer service was sound at the dealership can't fault them.

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Fiona from Phantom Motor Company in response to Nice car

We’re over the moon with your feedback. Thanks so much for the 5-star review!

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"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As far as customer service was concerned at Phantom Motor Co, I've got no complaints and everything was all good. The Audi A3 I bought is also great so I've got no reason not to award five stars.

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Fiona from Phantom Motor Company in response to All good

It’s great to know our efforts are paying off. Thank you for the 5 stars and your kind words.

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"BMW X6M"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Although the customer service was a little slow when I went in to buy the car, I do understand they were very busy when I visited. Taking that into consideration, the overall customer service wasn't bad at all and my new BMW is lovely.

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Fiona from Phantom Motor Company in response to BMW X6M

Your support means everything to us. Thanks for the wonderful review and the 5-star rating!

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"Brilliant aftersales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car had a couple of issues when I first got it, but when I called to report them, I was booked in within a couple of days. Their customer care and aftersales service have been second to none — absolutely brilliant all the way through.

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Fiona from Phantom Motor Company in response to Brilliant aftersales

Thank you for taking the time to share your experience and give us 5 stars. We're so glad we could help!

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"Very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scoring these guys guys a solid 5/5 as I'm really pleased with both the car and service I received.

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Fiona from Phantom Motor Company in response to Very good

We're thrilled to hear you were so happy with your experience. Thanks for the 5 stars!

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2327 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1951
Very Good
335
Average
21
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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