David L, February 2025
"Happy customer so far "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The actual transaction itself was seamless. I was impressed by how quickly and efficiently the process was handled. I was in and out of the dealership in less than 20 minutes, which is truly impressive and speaks volumes about Phantom Motors. However, like many used car purchases, there was a slight fault with the vehicle. Instead of brushing it aside, Phantom took ownership of the situation and has been working to resolve it. The problem has been diagnosed, and the car is scheduled to go in for repairs soon, which is incredibly reassuring.
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Fiona from Phantom Motor Company in response to Happy customer so far
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Alan C, February 2025
"Found the car I wanted "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a specific type of car in mind and thankfully, Phantom Motors had exactly what I was looking for. Lewis was great, he was very knowledgeable and helpful. Since buying my Mercedes, I've been impressed with it. It's been an amazing vehicle, and most importantly, I haven't encountered any problems whatsoever.
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Fiona from Phantom Motor Company in response to Found the car I wanted
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Holly H, January 2025
"Fab Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Found our perfect car online but dealership was too far for us to travel to around work etc so decided to purchase online. We were sent a detailed personalised video of the vehicle which pointed out any small flaws so we were reassured that we knew exactly what condition the car was in etc. We then got the car delivered to our home a week later.
Friendly service from all, speedy delivery and the car was absolutely spotless! Would definitely recommend this company to anyone looking :)
Thanks again all!
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Fiona from Phantom Motor Company in response to Fab Company
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Andrew W, January 2025
"My son his happy with his BMW "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
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Fiona from Phantom Motor Company in response to My son his happy with his BMW
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Michael W, January 2025
"Professional and helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Kevin and the team were professional and helpful. I especially appreciated the opportunity for a test drive before committing to buying my Land Rover.
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Fiona from Phantom Motor Company in response to Professional and helpful
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Ian B, January 2025
"Swift service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Initially I found Phantom Motor Company online, and I’ve also seen their dealership sign while driving past there before. From the first point of contact to the handover, the customer service was very good. Kevin was swift and helpful, and the delivery was handled by an exceptionally nice and friendly person. Phantom Motor Company provided a positive overall experience.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Swift service
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Ryan T, January 2025
"Great find "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a long journey to Wigan from Scotland to collect my Tesla from Phantom Motor Company, but it was worth it. There were a couple of initial issues with the car, but I have to give Phantom Motor Company credit because they sorted everything out quickly and efficiently. I found this dealership through Instagram, and it was certainly a great find.
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Fiona from Phantom Motor Company in response to Great find
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Jason B, January 2025
"Sound dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Longin was spot on, and the entire experience was sound. This is the first time I've used Phantom Motor Company, I happened to come across them whilst searching for a new car online. Everything is going great with my BMW, and I was very happy with the service.
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Fiona from Phantom Motor Company in response to Sound dealership
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Stealth C, January 2025
"Not bad at all "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall, I was impressed with the service I received from Chris at Phantom Motor Company in Wigan during the purchase of my BMW X5.
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Fiona from Phantom Motor Company in response to Not bad at all
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
Dale A, January 2025
"Brilliant communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brilliant communication with Lewis; he sorted everything out for me. The Volvo's how it is supposed to be, and they valeted it to a good standard. The car was like new when I picked it up. A five star service from beginning to end.
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Fiona from Phantom Motor Company in response to Brilliant communication
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us. At Phantom Motor Company, we pride ourselves on providing top-quality cars and exceptional service. We truly appreciate your support and look forward to welcoming you again in the future!
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