I think the name of the salesperson who I dealt with is Amir, he was extremely professional, he explained everything to me and he was very patient and answered my questions he gave me time to think about my choices which made feel comfortable with my purchase. Amir was very friendly and knowledgeable I had a smooth service from start to finish. The car is beautiful and it drives lovely. I am very happy that I came to phantom motors to purchase my car. I will be returning again when I am ready to change my vehicle. I will also recommend the company to other people.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to The car's beautiful and it drives lovely
We're proud to have given you such a positive experience. Thank you for your 5-star rating!
⭐️⭐️⭐️⭐️⭐️ I Am very pleased with my car that I bought from Phantom motors, John and the team were very friendly and really looked after me. Thanks guys!
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Full marks
It’s great to know our efforts are paying off. Thank you for the 5 stars and your kind words.
The quality of the car you sold me and the service even down to Jon ringing me late in the evening just to keep me updated how the prep on the vehicle easily deserves 5/5.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Exceptional service from Jon
Your support means everything to us. Thanks for the wonderful review and the 5-star rating!
I found the staff very helpful and patient nothing was too much trouble for them so I would give a rating of 5
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Ford Mustang
We really appreciate your kind words and 5-star rating. It means a lot to the whole team here at Phantom Motor Company.
Five stars without doubt...And what influenced the decision was the overall end to end service was top notch, Lewis was a top professional. Couldn't fault anything with it and the quality of the vehicle i purchased was amazing.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Lewis was top
We’re so pleased to have met your expectations. Thank you for your 5-star feedback!
Very pleased with the way i was treated, Jon was friendly, polite and courteous. Thankyou Phantom Motors. Dave E 😁😁😁
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Fiona from Phantom Motor Company in response to Five Star Rating
A huge thank you from all of us at Phantom Motor Company for your 5-star review. We’re so glad you’re happy!
Sales experience I would give a 5/5. Even being 260 miles away and a 7 hour round trip. I can't fault the sales process. From first contact to driving away. Was first class.. However After sales would be a 1/5. I've had issues with the car regarding the water pump, N/S & O/S front wheel bearings and front discs and pads. I've called numerous times however I've not had any response back. I do know that one of the after sales team had gone on holiday but that was 6 weeks ago. My only remedy has been to go through the finance company to resolve the matter.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Honest feedback
Thank you for leaving us your feedback. We’re glad to hear parts of your experience were positive, but it’s clear we have room to improve. A member of our team will be reaching out to learn more and see how we can make things right.
Absolutely 5* service. Delivery was excellent and I love the car!! I also really like the air fresheners are they available to buy ?? Thanks, Tim
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Fiona from Phantom Motor Company in response to Absolutely 5*
Your glowing feedback made our day! Thank you for trusting us and leaving such a fantastic review.
throughout the sales process Chelsea was great, answered my calls and emails promptly and was really helpful. Unfortunately when the car was delivered it had large stone chip in the windscreen that meant a new screen was needed, rather than rejecting the car (in hindsight i should have done) i agreed to get the screen replaced through my insurance. Within in 5 miles of driving the car an engine management light came on. I got the management light sorted under warranty but this meant me visiting the garage twice waiting for the repair etc (approx 3 hours of my time) the windscreen got fixed (approx 4 hours of my time) Phantom did eventually pay the £75 excess for the screen after several several emails and phone calls but no replies to my emails or any offer of compensation. Not what i was expecting when i paid nearly £40k for a car
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to aftersales support not what i expected
We're sorry to hear that your experience didn’t meet expectations. This isn’t the level of service we aim to deliver, and we appreciate you bringing it to our attention. If you'd be willing to share more details, we’d welcome the chance to understand what went wrong and see how we can improve moving forward.
One of the best car buying experiences I've had. The staff are brilliant the car was fully serviced and mot'd prior to handover. Highly recommend Phantom.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to BMW X3
We’re delighted you’re satisfied with your experience. Thanks again for the 5-star review!
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1966 | |
| Very Good | 339 | |
| Average | 22 | |
| Poor | 9 | |
| Terrible | 9 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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