⭐️⭐️⭐️⭐️⭐️ I Am very pleased with my car that I bought from Phantom motors, John and the team were very friendly and really looked after me. Thanks guys!

The quality of the car you sold me and the service even down to Jon ringing me late in the evening just to keep me updated how the prep on the vehicle easily deserves 5/5.

I found the staff very helpful and patient nothing was too much trouble for them so I would give a rating of 5

Five stars without doubt...And what influenced the decision was the overall end to end service was top notch, Lewis was a top professional. Couldn't fault anything with it and the quality of the vehicle i purchased was amazing.

Very pleased with the way i was treated, Jon was friendly, polite and courteous. Thankyou Phantom Motors. Dave E 😁😁😁

Sales experience I would give a 5/5. Even being 260 miles away and a 7 hour round trip. I can't fault the sales process. From first contact to driving away. Was first class.. However After sales would be a 1/5. I've had issues with the car regarding the water pump, N/S & O/S front wheel bearings and front discs and pads. I've called numerous times however I've not had any response back. I do know that one of the after sales team had gone on holiday but that was 6 weeks ago. My only remedy has been to go through the finance company to resolve the matter.

Absolutely 5* service. Delivery was excellent and I love the car!! I also really like the air fresheners are they available to buy ?? Thanks, Tim

throughout the sales process Chelsea was great, answered my calls and emails promptly and was really helpful. Unfortunately when the car was delivered it had large stone chip in the windscreen that meant a new screen was needed, rather than rejecting the car (in hindsight i should have done) i agreed to get the screen replaced through my insurance. Within in 5 miles of driving the car an engine management light came on. I got the management light sorted under warranty but this meant me visiting the garage twice waiting for the repair etc (approx 3 hours of my time) the windscreen got fixed (approx 4 hours of my time) Phantom did eventually pay the £75 excess for the screen after several several emails and phone calls but no replies to my emails or any offer of compensation. Not what i was expecting when i paid nearly £40k for a car

One of the best car buying experiences I've had. The staff are brilliant the car was fully serviced and mot'd prior to handover. Highly recommend Phantom.

I must start by saying that Gary the salesman was great, professional and well mannered, he was well versed in the usual sales speech. There were some good lines in there like "we want you to drive your new vehicle away better than it come from the dealer" this however was not the case for me but more on that later. I had no issues at that time in all my dealings with Gary. Also, no car leaves the dealership with an advisory on the MOT, Hummm, my mistake I should have checked it before I left but I did not!! The start of my issues happened on the day of collection, on arrival I was told that we had a shot delay as the workshop could not remove a wheel bolt as it had ceased (okay no stress that can happen, some people don't maintain cars like others). The reason the wheel needed to come off was to fit the tyres I asked to be replaced as there was a pair of budgets on the rear with PZero's on the front. Fair play they matched the fronts for me, happy there. But... in removing one of the wheels some damage occurred, I only realised this when I returned home, also on the drive home there was clearly an imbalance with the wheels. In discovering the damage, vibration and the advisory on the MOT I called, I spoke with the service department, they advised I should talk the car to have the wheels balanced and the tracking done, they would reimburse me for this expense. the MOT advisory was worn rear brake pads, these appeared to have not been replaced, I was told this would be checked and they would call me back to confirm this, no call came. The pads were indeed not new on closer inspection. Additionally now having had the car off the ground and wheels off I can see the wheels have very recently been painted, this was substandard work as the back face of the wheel had not been masked off with the face that meets the hub being painted, this could and might well have added to the vibration in the wheels as they were unlikely to be running true, a knock on to this is that it has warped the front disks which I now need to replace. After part exchanging my car, I was told it would need new disks and pads all round as they were showing signs of wear, I had to contribute to this cost! To then leave with a car that I need to now do the same does leave me feeling somewhat disappointed. Back to the damage on the wheel, I could see it was only damage to the paint, so I agreed with Gary a price to aid me in having a smart repair done, they were going to send this amount back to my account, this still has not been received over 2 months later. Again this is very disappointing.