78% Reviews
replied to
95% Recommend
to friend


2,606 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,606 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Honest feedback"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m enjoying the Seat Arona I got from Phantom Motor Company, it’s a good car. I did feel there was some information lacking in some places. Overall they were quite accommodating, the car was clean and the test drive was good.

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Fiona from Phantom Motor Company in response to Honest feedback

Hi Kate, Thank you for taking the time to leave us your honest feedback. We're pleased to hear that you're enjoying your Seat Arona and that you found the vehicle to be well presented, with a good test drive experience and an accommodating team. We also appreciate your comments regarding the information provided during the process. Customer feedback is invaluable in helping us improve, and we'll take your observations on board as we continue to enhance the experience we provide. Thank you for choosing Phantom Motor Company. We hope you continue to enjoy your Seat Arona and wish you many happy miles ahead. Kind regards, The Phantom Motor Company Team

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"Already recommended my friend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking on Autotrader for cars when I came across Phantom Motor Company, that’s what made me get the Audi RS7 from there, my experience dealing with them was good I had zero problems and it was very straightforward, I’ve already recommended my friend to get a car from there

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Fiona from Phantom Motor Company in response to Already recommended my friend

Hi Ryan, Thank you for taking the time to leave us such a great review. We're delighted to hear that your experience with Phantom Motor Company was straightforward and hassle-free from start to finish, and that you're enjoying your Audi RS7. It's especially rewarding to hear that you've already recommended us to a friend. Personal recommendations are one of the biggest compliments we can receive, and we're grateful for your trust and support. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your RS7 and look forward to helping you, your friends, and your family in the future. Kind regards, The Phantom Motor Company Team

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"The Staff were great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The VW Golf has been absolutely spot on! I was after a specific spec for the Golf and there weren’t many around, Phantom had one of them in stock. When I was looking at the cars over at the Phantom dealership they all looked good which gave me confidence. The staff were great, it was just a pleasure dealing with them, they made the overall process easy. I initially dealt with Alistair over the phone but he was off so i dealt with Lauren at the dealership, they were both great!

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Fiona from Phantom Motor Company in response to The Staff were great!

Hi Jack, Thank you for your fantastic review. We're delighted to hear that your VW Golf has been absolutely spot on and that we were able to help you find the specific specification you were looking for. It's great to know that the quality of the vehicles on display gave you confidence when visiting our dealership and that the overall buying process was smooth and enjoyable. Providing a straightforward and hassle-free experience is exactly what we aim for. We'll be sure to pass your kind words on to both Alistair and Lauren. We're pleased they were able to assist you throughout your journey and make such a positive impression. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your VW Golf and look forward to welcoming you back in the future. Kind regards, The Phantom Motor Company Team

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"Honest feedback"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Just having a few minor issues with the car at the moment with sensors (should be sorted under warranty). So its more influenced by post purchase issues

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"Longin and Jack were really good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Audi S5 has been flawless, I’m super happy with it! When I was looking around, I really liked the Spec on the car, the fact that I could insure it quite cheaply even though it’s a fast car. Overall the a lot of cars Phantom has in stock have really good specs. Both Longin and Jack were really supportive and done their jobs without being pushy. Their phones were ringing nonstop with how busy they were so it was a bit hard to reach them via the phone sometimes. However, they were just really good throughout the sale process.

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Fiona from Phantom Motor Company in response to Longin and Jack were really good

Hi Daniel, Thank you for taking the time to leave such a detailed and positive review. We're delighted to hear that you're super happy with your Audi S5 and that it has been flawless since purchase. It's great to know that the vehicle's specification stood out to you and that you found a car that offered both performance and practicality. We're also pleased that Longhin and Jack provided a supportive and professional experience throughout the process. We believe in helping customers make the right choice without any pressure, so it's fantastic to hear that this was reflected in your experience. We appreciate your understanding regarding communication during busy periods. While we're pleased our team were able to support you throughout your purchase, we recognise there is always room for improvement and will take your feedback on board. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your Audi S5 and look forward to assisting you again in the future. Kind regards, The Phantom Motor Company Team

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"Alistar was a nice fella"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Alistair was a really nice fella, probably one of the best ones there and he wasn’t pushy. The Range Rover Vogue is fine the moment. We were after a Range Rover Vogue and found one online on Autotrader listed by Phantom.

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"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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As good as it gets.

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"Jack was perfect"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Phantom had the right make, model and spec I was looking for. The Golf R has been good, initially there was a bit of paintwork that needed fixing, after going through the complaints process it was resolved by Phantom. My experience with Jack during the sales process was perfect.

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"I’d recommend them any day of the week"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My experience with Phantom Motor Company was really good, I’d recommend them any day of the week, we got the Land Rover from there with our dogs in mind and they helped with that, they weren’t pushy at all!

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Fiona from Phantom Motor Company in response to I’d recommend them any day of the week

Hi Andrea, Thank you for your wonderful review. We're delighted to hear that you had such a positive experience with Phantom Motor Company and that you'd recommend us any day of the week. It's great to know that our team took the time to understand your needs and helped you find the right Land Rover with your dogs in mind. We believe purchasing a vehicle should be a relaxed and enjoyable experience, so we're especially pleased to hear that you never felt under any pressure. Thank you for choosing Phantom Motor Company. We truly appreciate your recommendation and wish you, your family, and your four-legged companions many happy adventures in your new Land Rover. Kind regards, The Phantom Motor Company Team

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"Good as gold "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything is going well with the Land Rover Sport I got from Phantom Motor Group, no problems at all. They were all good as gold down at the dealership very helpful, the car was ready when expected and they did all the work I’d requested

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Fiona from Phantom Motor Company in response to Good as gold

Hi Clive, Thank you for taking the time to leave us such a great review. We're delighted to hear that everything is going well with your Land Rover Sport and that you've had no issues since taking delivery. It's fantastic to know that the team were helpful throughout the process, that your vehicle was ready when expected, and that all the requested work was completed to your satisfaction. Providing a smooth and straightforward experience is something we always strive for. Thank you for choosing Phantom Motor Company. We truly appreciate your kind words and wish you many happy miles in your Land Rover Sport. Kind regards, The Phantom Motor Company Team

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2606 reviews4.8 out of 5 stars — Rated Excellent
Excellent
2152
Very Good
399
Average
36
Poor
9
Terrible
10

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    78%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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