I would give Phantom a 4 out of 5, as when I went to pick up my car it wasn't ready and the wait time to get it was rather long, I think that if someone is coming to get a car it should already be prepared and ready for the time agreed. However I am very pleased with it, had no issues and it drives well. So apart from the wait time and I feel they also low balled the valuation of the car I traded in everything else was spot on so can't complain to much.

Recently purchased my first electric vehicle from Lewis at Phantom, I am very happy with it, had no issues, it is taking some getting used to, figuring out the range etc. I can't plug it in at home annoyingly as I live in a flat, however I have just about got into the routine of taking it to the local charging points and having stuff to do while I am there so it is no trouble at all. The service from Lewis all went well, didn't have any issues it was quite nice. I couldn't fault Phantom or the car. So quite obviously top marks from me. Thank you.

Our family was growing so it was time to get a new car, with two girls already and after recently having twins, the new car was something that was a necessity for us at a family. We saw this car at Phantom online, and we were passing one day and went in to see it, I was surprised we got seen at all as we didn't booked a appointment, but John and another salesman welcomed us in and gave us lots of their time. We have had the car for a little time now and its all well and no problems to report. I would be happy to go back to this dealership if we ever need a new car as we have no complaints at all.

The dealership is superb, the prices are competitive, in terms of the buying experience it was very pleasant. They are a very good dealership. However when I purchased I had a few issues that I needed sorting and it took a bit of back and forth to get this done. This is down to communication on the inside and if that was improved and not an issue I would give Phantom the highest of marks. My issues did get sorted in the end, but because of how busy they are there was no one on the phones, when i showed up some staff weren't aware of the issues etc. I am very, very pleased with my car, it is a great vehicle and I would still buy from Phantom just due to all the beginning points I made but I would have to see the communication improvement.

Firstly I love my Mini, its all good except a awful squeak sound in the morning from the breaks which I need to get looked into, but other than that its amazing. I have so say Lewis and the team at Phantom were fantastic with me. I dealt with a few sales people due to staff holidays, but they all looked after me well and they communicated well between each other which made things allot easier. Honestly I cannot fault them!

I know the guys at Phantom well as I've bought about four or five cars off them in the past, and Jon was fantastic again this time around.

Rate at 5 but off the road now till spring. Really haven't had the chance to use it, but it's a fantastic beast and money well spent.

Had the car for a couple of months now, it is driving well, I am pleased with it. I do have one minor issue but it isn't something that is much concern and planning on sorting it myself. The process of getting the car was simple enough, I paid cash and it was quick from the start to the finish. The only critic I have is that I had a private plate which I wanted to put on and Jon said he would do this for me and pay the £25.However after 4 weeks I called up the DVLA and it hadn't been done so I had to wait another 4 weeks after paying it myself to get the plate on which I did find a little disappointing. The rest of the service with Jon great so I would rate my overall experience with Phantom a 4/5.

I found the salesman here very attentive, he replied to all my messages- which was great as that's not something all the dealers take pride in doing for their customers. This was my first time using this dealer and based on my experience with them I would consider them in the future as I'm delighted with my new car.

After extending my search margins a little I came across Phantom Motor Company online, the salesman was smashing throughout answered all my questions and got me on the road as soon as possible. I was hoping to drive away on the day but they had to get some checks completed on the car first so it was a few days later, but he kept me up to date as soon as it was ready and I'm so pleased with my BMW X3 its absolutely perfect.