55% Reviews
replied to
63% Recommend
to friend


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69 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company

Click on the stars to start your review

69 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Click on the stars to start your review
"Great Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice people to deal with. Great service. Thank you to everyone at Phantom Motor Company. Very much appreciated.

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+0 Found this review helpful
"Amazing service!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Phantom Motor Company to look around, greeted by a lad called John, was made to feel welcome and look around a car I found at my own comfort. Sorted all my finance and stuff out, and kept me up to date all through the process. Ran extremely smooth and took less than a week to complete the process. I would 100% recommend and will definitely be using these again!

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+1 Found this review helpful
"C63 Purchase"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant company & very easy to deal with. Spoke to a chap called John who was amazing from initial greeting to closing a deal. Will definitely recommend and use Phantom Motor Company again. They pay great attention to detail & put their customers first.

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+2 Found this review helpful
"Brilliant Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold my cherished Jaguar F-type to Phantom via the Phone. They collected and transferred the money across without any fuss or bother at all. I'll be going up to buy a car from them real soon!

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+0 Found this review helpful
"My car a q7 bought 6 months"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought this car 6 month ago car amazing mike sales man outstanding and Nicola this is the best company I have felt with for years and will 100% returning thanks guys

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+1 Found this review helpful
"X4"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We arrived at phantom motor company to view a bmw X4 for my wife, when we arrived on Saturday morning they was several other customers walking around, I was going to view two more vehicles that day and thought you know what there busy I will come back. Straight away a chap came and asked if we needed any help, before I knew the wife fell in love with the car, today they delivered the car to my home and I’m now sat here with a very happy wife Cheers guys great service

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+0 Found this review helpful
"excellent staff"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought 3 cars for my family members would always go back polite service from staff and always treated my to a lovely bottle of wine on competition of each car defiantly recommend the place good selection of all vehicles from prestige to 4x4s ,,5 XXXXX. Keep it up guys

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+0 Found this review helpful
"Top class service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a great experience when buying my latest car with the guys at Phantom. From start to finish it was very professional and easy which was a breath of fresh air. I will be buying form them again :) Thanks Rick

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+0 Found this review helpful
"Bought a audi q7"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an audi q7 a while back and it was a good car but I came across a oil leak in the last week of my warranty so I took it back immediately and they told me to wait around while it goes to a garage for inspection, so I waited for about an hour and it came back they told me they had sorted it and it was a leak on the sump. Now it's recently started leaking again and I have put it in to my local garage so they inspected it for me and only to find that phantom motor company hadn't fixed the leak they just stuffed the undertray with carpet to soak up the oil till my warranty expired !!!!! Worst company to ever get involved with!!! Stay away from Phantom Motor Company.

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+7 Found this review helpful

Cole Hibbert from Phantom Motor Company in response to Bought a audi q7

Dear Alan, Thank you for your review of our company. My name is Cole Hibbert I am the director of Phantom Motor Company. I’m aware you have had a not so good experience with ourselves and if possible I would like to discuss your issues with you. I’ve have tried to search your name in our database to try to locate your details but unfortunately we only have your first name. Can you please contact me when is convenient for you on 01942 502288 and I will resolve any issues on your behalf. We take our reputation very very seriously and I want to assure our customers including yourself are looked after in every possible way. Our business has been built upon trust. We look forward to hearing from you. Kind regards, Cole Hibbert Director Phantom Motor Company

"Do not recommend"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought E63 off Phantom Motor Company, recommend no one to buy off these, they told me it comes with 3 months warranty and didn’t get nothing !! Air conditioning wasn’t working on the car at all called them they didn’t care it’s a 30k car wtf they just rip-off.

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+4 Found this review helpful

Cole Hibbert from Phantom Motor Company in response to Do not recommend

Dear Endrit, Thank you for your review of our company. We are deeply sorry you appear to have had issues with our service. My name is Cole Hibbert I am the director of Phantom Motor Company. If at all possible I would like the operation Tt to rectify any issues you may have had with our company. I take these reviews very very seriously. My main concern is we have a customer who has spent a lot of money with us and had not been happy with our service. We would be more than happy to resolve any issue for you at our cost. I have checked our database and I cannot see your name you have left with your review on our system. Please can you contact me on 01942 502288 anytime and I will endeavour to rectify this for you. I look forward to hearing from you and hopefully resolving your complaint. Kindest regards Cole Hibbert Director Phantom Motor Company

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
69 reviews3.7 out of 5 stars — Rated Very Good
Excellent
43
Very Good
1
Average
6
Poor
8
Terrible
11

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Contact Information

Address

Phantom Motor Company
Hindley Industrial Estate Coupland Road
Hindley Green
Wigan
Lancashire
WN2 4GS

Get in touch

01942 502288
http://www.phantommotorcompany.co.uk

Opening times

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Dealership Statistics

63%
Would recommend this dealer to family and friends
55%
Percent of reviews responded to by this dealer

Additional Information About Phantom Motor Company

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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