71% Reviews
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88% Recommend
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226 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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226 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Many thanks to Chelsea for sorting my new motor out for. Chelsea was friendly professional and helped me in every way possible, highly recommend phantom motors

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Team Phantom from Phantom Motor Company in response to Great service

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Spot on, top notch service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam is the best salesman I have ever dealt with. He went above and beyond for me, they held the car a few weeks as I couldn't complete the sale there and then. They was no pressure, just helpful and Adam gave great advice. I'm waiting for a couple of parts to be repaired, but Phantom have been very helpful with this. The Audi is a fantastic car, I'm really pleased with it. Phantom Motor Company kindly delivered the car to me from Wigan to Newcastle! I'd happily recommend and no hesitation in using them again in the future.

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Team Phantom from Phantom Motor Company in response to Spot on, top notch service

Thank you for your review.  We will pass your comments onto Adam.  Enjoy the new car #TeamPhantom

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"Great salesman and customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Mustang from Phantom Motor Company, the process was easy and straight forward. David was probably the best salesman I've ever dealt with, he was straight talking and did everything he said he would. There was no hard selling or pressure put on me. I am really happy with the car and I'm enjoying driving it. I would happily recommend to others.

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Team Phantom from Phantom Motor Company in response to Great salesman and customer service

Thank you for your review.  We will pass your comments onto David.  Enjoy the new car #TeamPhantom

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"Brilliant customer service from Adam "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am delighted with the service Adam provided, he was really good, helpful and professional. Unfortunately there was a few hiccups along the way, with mis-communication, however Adam remained professional and helpful, and did get this sorted for me, so I am really happy with him and his customer service skills. The car is now running well, and I am really happy with it. Over-all I'm happy with the car and service. If the review was based on Adam this would be a 5 * - due to the hiccups along the way I have knocked the score down slightly. I would use Phantom again in the future.

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Team Phantom from Phantom Motor Company in response to Brilliant customer service from Adam

Thank you for your review.  We will pass your comments onto Adam.  Enjoy the new car #TeamPhantom

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"Very happy with the car and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car recently from Phantom its running well, its great. I'm really happy with the car. The staff were great, very friendly and helpful.

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Team Phantom from Phantom Motor Company in response to Very happy with the car and service

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Really happy with everything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so happy with the car I bought from Phantom Motor Company, Adam was really good, he was helpful and certainly not pushy, just answered any questions and made sure we was happy with everything. The car is perfect, can't thank Phantom and Adam enough! I will be using them again and recommending to everyone that is needing a new car!

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Team Phantom from Phantom Motor Company in response to Really happy with everything

Thank you for your review.  We will pass your comments onto Adam.  Enjoy the new car #TeamPhantom

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"Pro-active and professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I used Phantom to purchase a business vehicle, its running great, and was good value for money. Customer service was brilliant, very pro-active and they will always help where needed. No issues, just a positive experience buying through Phantom!

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Team Phantom from Phantom Motor Company in response to Pro-active and professional

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

"10/10 experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my new car from phantom motors company, absolutely spot on customer service from Chelsea, will definitely be recommending this company to my friends! 10/10

Team Phantom from Phantom Motor Company in response to 10/10 experience

Thank you for your review.  We will pass your comments onto Chelsea.  Enjoy the new car #TeamPhantom

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"5 star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

David assisted me with the sale of my Porsche Macan, the service he provided was excellent, top marks to David. I am absolutely 100% happy with the Porsche, I feel very content. I would most definitely considering buying again from Phantom. They took the extra steps to keep me happy, and went above and beyond. Customer service was absolutely brilliant - Highly recommend!

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Team Phantom from Phantom Motor Company in response to 5 star service

Thank you for your review.  We will pass your comments onto David.  Enjoy the new car #TeamPhantom

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"Chelsea's customer service skills - 5*"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car for my wife from Phantom, she absolutely loves it. We had looked around for some time and then found the car we wanted at Phantom, it was slightly more expensive than our budget but it was in a unique colour and was really low mileage, so was well worth the extra money. Plus my wife fell in love with it, so it was a done deal. For the quality of the car, it was a fair price. Not given the full 5 stars as there was a little bit of waiting around as the dealership were so busy, however Chelsea who dealt with us was absolutely brilliant she did everything from start to finish, and we really have no complaints against her customer service skills, shes a hard worker. I would buy from them again and happily recommend to others.

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Team Phantom from Phantom Motor Company in response to Chelsea's customer service skills - 5*

Thank you for your review.  We will pass your comments onto Chelsea.  Enjoy the new car #TeamPhantom

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
226 reviews4.6 out of 5 stars — Rated Excellent
Excellent
196
Very Good
9
Average
7
Poor
8
Terrible
6

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Contact Information

Address

Phantom Motor Company
Hindley Industrial Estate Coupland Road
Hindley Green
Wigan
Lancashire
WN2 4GS

Get in touch

01942 502288
http://www.phantommotorcompany.co.uk

Opening times

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Dealership Statistics

88%
Would recommend this dealer to family and friends
71%
Percent of reviews responded to by this dealer

Additional Information About Phantom Motor Company

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Directors: XXXXXXXXXX
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