Eric H, July 2025
"Great experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience has been great. The team were fantastic, and I love how much effort the company put in for me. Another thing I really liked was how all the cars were styled at the dealership.
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Fiona from Phantom Motor Company in response to Great experience
Thank you for your 4-star review! We're glad to hear you had a great experience and really appreciate your feedback. If there’s anything we can do to make it a full five stars next time, please let us know!
Tracey J, July 2025
"4 out of 5 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 stars because I felt that once the money was paid that was it, I was handed the keys and no one took the time to go through stuff on the car with me. I was sitting in the car park for 20 minutes figuring things out, I've since noticed that the car didn't come with any manual. Since having the Jaguar, it's been going fine, but there is a problem with the reversing camera that I need to contact the warranty company about.
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Fiona from Phantom Motor Company in response to 4 out of 5
We appreciate your support and your 4-star review. It’s great to know you were satisfied, and we’d welcome any feedback on how we can make your next visit a five-star one.
Ian B, July 2025
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service from the moment I found the car to the moment I collected it and drove away. I'm loving the car so far, and with the fantastic service provided, I would give them a 5 out of 5.
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Fiona from Phantom Motor Company in response to Fantastic service
It’s fantastic to hear you were pleased with your experience. Our team always aims to go above and beyond, and we truly appreciate your support.
Benjamin C, July 2025
"Absolutely spot on "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely spot on. No issues with the car. Amir was helpful. I did have to wait a week before I could collect it, but other than that I cannot complain.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Absolutely spot on
We really appreciate your 4-star rating and are pleased you were happy with your experience overall. Our goal is to deliver five-star service every time, so your feedback is valuable to us.
John M, July 2025
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Chelsea at the dealership was brilliant and the Volvo XC90 has been wonderful. I would give it 5 stars overall.
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Fiona from Phantom Motor Company in response to Brilliant
Thank you for the fantastic feedback! We're so pleased to hear your experience with Phantom Motor Company lived up to your expectations. We truly value your support.
Katie W, July 2025
"Great from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything's been great from start to finish with both the service and the car, I would definitely look to go back again in the future
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Fiona from Phantom Motor Company in response to Great from start to finish
We’re delighted to receive your 5-star review! Providing top-tier service is always our goal, and we’re glad that came through in your visit.
Brandon W, July 2025
"Will definitely be back "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time buying from Phantom and it definitely will not be the last. I didn’t visit the showroom as it was all done over the phone via videos, and they were very thorough and showed me everything I needed to see. The car was then delivered to my address.
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Fiona from Phantom Motor Company in response to Will definitely be back
Thank you for taking the time to leave such a positive review. It’s always rewarding to know our customers are happy with the service and vehicle they received.
Lukasz R, July 2025
"I will be back in the future "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Porsche 911 that I purchased is a really nice car and I have been enjoying it. They are a good company, Phantom, and if anything I want in the future becomes available, I will be back.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to I will be back in the future
We’re so glad you had a great experience with us. At Phantom Motor Company, we take pride in making the process smooth, professional, and enjoyable from start to finish.
Connor U, July 2025
"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Alfa Romeo I purchased has been good. There is a clicking noise coming from the front right of the car. We rang them to let them know, and the aftersales team was spot on, just like the service they offered on the day.
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Fiona from Phantom Motor Company in response to Spot on
Your kind words mean a lot to us! We're committed to delivering an outstanding service, and we’re thrilled that you had such a positive experience.
Richard, July 2025
"Fantastic to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently purchased a beautiful A7 from Phantom and from start to finish they were professional and courteous. Smooth transition for my part ex and great to deal with. No pushy sales and understanding of what I needed. Won’t hesitate to buy or recommend them.
Thanks again Richard
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Fantastic to deal with
Thank you for your brilliant review! We work hard to ensure every customer drives away satisfied, and it’s great to hear we’ve hit the mark.
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