Really good service from the team at Phantom Motor Company when I purchased my Audi E Tron through them, can't fault them. So far the car is great as well.
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Fiona from Phantom Motor Company in response to Audi E Tron
We’re delighted to hear you were satisfied with your visit. Thanks for the fantastic review!
1) where are The service history documents I was promised. I was told the vehicle had a full LRJ service history. 2) The correct handbook - the one I found in the glove box was from a 1980's model. 3) The correct wheel hub caps. The ones in the vehicle were stickers! They blew off by the time I got home. 4) There is a headlight system warning light on the dash came on a few days after purchase. 5) the tow bar was seized. 6) I was promised all payments made to the finance company on my part ex vehicle during the transition would be made back to me. They reneged on this promise. I will keep posting more comments on all SM websites.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Warning ⛔️
We're really sorry to hear that your experience fell short of expectations. This isn’t the level of service we aim to provide, and we’d appreciate the opportunity to put things right. A member of our team will be in touch shortly to discuss the issue in more detail. Thank you for bringing it to our attention.
alistar and all the staff were amazing to be honest. I have reviews through google, was a fantastic experience and would recommend 100 percent to anyone. Thanks
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Fiona from Phantom Motor Company in response to 5
Thank you! It’s always great to hear from happy customers & we hope to see you again!
I would rate a 5. The purchase was smooth. Had an issue on the way home. This was delt with on the same day.
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Fiona from Phantom Motor Company in response to I would rate a 5.
It was a pleasure assisting you. Thanks for your kind words and support!
It was my first time using Phantom, and it was actually a rather pleasant experience. There wasn’t any pressure or pushiness from the staff. They just let me do my thing and look around without rushing me. I went for an Audi A5, and so far it has been a great car. I am thoroughly enjoying it. I took it for a test drive while I was at the dealership. I felt the route was good and gave me a chance to really get a feel for the car. I felt very well accommodated by the staff. They really thought about my needs and provided such good customer care.
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Fiona from Phantom Motor Company in response to Top staff!
Thank you for your glowing feedback! Providing excellent service is always our top priority.
All is going well with my vehicle so far. I was satisfied with the standard of service that was provided at Phantom. The staff were all very attentive. It was a quick and smooth transaction. I would recommend them.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to High standard of service
We’re delighted you’re satisfied with your experience. Thanks again for the 5-star review!
The experience was overall really good and friendly, felt like I was given the information I was looking when looking into the car. The team were welcoming and made it simple to buy the car with no hassle and deal the part exchange of my old car as well.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Highly recommend the guys
We really appreciate your kind words. It means a lot to the whole team here at Phantom Motor Company.
I’d rate my experience 5 out of 5 everyone was amazing! Thank you for the great service. I’d definitely come back again in the future. Everyone was helpful and friendly I’d definitely recommend you to others. I really appreciate the great service and I wish you all the best.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Thank you
Thank you for your glowing feedback! Providing excellent service is always our top priority.
really easy purchase, very professional service, can't fault phantom
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Fiona from Phantom Motor Company in response to 5
We're so pleased to hear you’re happy with your experience. Thank you for choosing Phantom Motor Company!
I recently purchased from the Phantom Motor Company, and I'd give them a 4.5 out of 5. Upon collection the locking wheel nuts were not tightened, but apart from this they were good people to deal with who gave a good service, and the car seems to be driving fine.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Good people to deal with
Your support means everything to us! Thank you for taking the time to leave such a lovely review.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1864 | |
Very Good | 308 | |
Average | 16 | |
Poor | 9 | |
Terrible | 9 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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