Nikola, June 2026
"10 out of 10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I'm absolutely loving my Range Rover Sport. I went with it because I like chunky cars. The experience at the dealership was amazing. I'd give them 10 out of 10 if I could. I've already recommended them to others.
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David S, June 2026
"Chelsea was great throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I love my Jaguar it's perfect. Chelsea was great throughout the whole process. She was really helpful, professional, and supported me all the way through, which made everything easy. The level of service I received was excellent, and I couldn't be happier with my experience. I'd 100% recommend Phantom Motor Company. I'm very happy with both the car and the service I received, and I'd happily buy from them again based on this experience.
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Fiona from Phantom Motor Company in response to Chelsea was great throughout
Hi David,
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that you're loving your Jaguar and that it has been perfect for you.
It's wonderful to know that Chelsea provided such excellent service throughout the entire process. We'll be sure to pass on your kind words to her – she'll be delighted to hear that her professionalism, support and dedication helped make your experience so enjoyable.
Your recommendation means a great deal to us, and we're thrilled that you'd happily choose Phantom Motor Company again in the future.
Thank you for choosing Phantom Motor Company. We wish you many happy miles in your Jaguar and look forward to welcoming you back again.
Kind regards,
The Phantom Motor Company Team
Lee, June 2026
"Brilliant service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Audi Q7 has been perfect! This is my third time dealing with Phantom. I initially bought the first two cars for myself. This time around, I bought an Audi Q7 for my wife, its had a small SOS warning come on, but I’ve just not had time to raise it with them yet. The first two cars have been absolutely faultless, I’ve put 100,000 miles on my current BMW from them with no issues. I’ve dealt with Matt this time around, and he has been great. The service I have gotten while at Phantom has been faultless, they’re not pressurising the sales, they just leave you to do it. Overall, they are just really brilliant and professional. I have been continuously recommending them!
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Fiona from Phantom Motor Company in response to Brilliant service!
Hi Lee,
Thank you for taking the time to leave such a fantastic review and for choosing Phantom Motor Company once again.
We're delighted to hear that this is your third purchase with us and that you've continued to have such positive experiences. It's especially rewarding to know you've covered over 100,000 miles in your BMW without any issues and that your wife's Audi Q7 has been perfect overall.
We're sorry to hear about the small SOS warning, and when you have the time, please don't hesitate to get in touch with our team. We'll be more than happy to take a look and assist you.
It's great to hear that Matt looked after you so well and that you continue to enjoy our relaxed, no-pressure approach to vehicle sales. We'll be sure to pass your kind words on to him.
Thank you for your continued trust and for recommending us to others—it really does mean a great deal to the whole team. We look forward to welcoming you back again in the future.
Kind regards,
The Phantom Motor Company Team
Alison R, June 2026
"Spont on!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I love the Mini, it’s been fantastic. My husband found the Mini on AutoTrader. The lad who did the delivery was spot on, he did everything right. Jack was also on point via text. I would recommend Phantom and go back to them myself.
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Fiona from Phantom Motor Company in response to Spont on!
Hi Alison,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear that you're loving your Mini and that it's been fantastic from the moment it arrived.
It's great to know that Jack kept you well informed throughout the process and that the delivery experience was spot on. We'll be sure to pass your kind words on to both Jack and our delivery driver.
Thank you for your recommendation and for choosing Phantom Motor Company. We truly appreciate your support and wish you many happy miles in your Mini. We look forward to welcoming you back in the future.
Kind regards,
The Phantom Motor Company Team
Maryan G, June 2026
"Lexus NX"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I'd been looking for a Lexus for a few years, but I couldn't really find the specific spec I wanted until I saw the one they had at Phantom Motor Company , so I went for it. The car has been great so far, and I haven't had any issues with it other than the immobiliser. The company dealing with that didn't turn up on a few occasions, so I asked for a refund. Outside of that, the car itself has been great. Everything at the dealership was pretty well displayed, and the whole process was pretty quick. It took about a month to get everything done, everything went smoothly.
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Fiona from Phantom Motor Company in response to Lexus NX
Hi Maryan,
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that you finally found the Lexus NX with the specification you'd been searching for and that you're enjoying the vehicle. It's great to know that, aside from the immobiliser issue, the car has been everything you were hoping for.
We're sorry to hear that your experience with the third-party immobiliser company wasn't as smooth as it should have been. We understand your frustration and appreciate your patience in resolving the matter.
It's also fantastic to hear that you found our dealership well presented and that the overall purchasing process was smooth and straightforward.
Thank you for choosing Phantom Motor Company. We truly appreciate your feedback and wish you many happy miles in your Lexus NX.
Kind regards,
The Phantom Motor Company Team
Stephen B, June 2026
"John has been good with me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Purchased two McLarens from Phantom Motor Company. One of them is having to go back for a fault but other than that, I can't complain. John has been really good with me and couldn't have asked for more, to be honest, so I would give it full marks.
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Fiona from Phantom Motor Company in response to John has been good with me
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations.
Your feedback means a great deal to the entire team, and we truly appreciate your support.
Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future.
Kind regards,
The Phantom Motor Company Team
Jenny G, June 2026
"As good as it gets"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Audi A3
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Fiona from Phantom Motor Company in response to As good as it gets
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations.
Your feedback means a great deal to the entire team, and we truly appreciate your support.
Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future.
Kind regards,
The Phantom Motor Company Team
Ivan G, June 2026
"Lexus NX"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I purchased a Lexus from Phantom Motor Company overall, my experience was fairly good. The car has been fine, and I'm enjoying it. At the moment, there is one fault that needs to be sorted out, but apart from that, I've been happy with it. When I arrived to view the car, nobody was aware that I was coming, even though I had booked an appointment. Because it was a busy day, I had to wait for a while and was passed over to Jack, who was fine and helped me as best he could in the circumstances. Due to how busy things were, I wasn't able to take the car on a test drive before buying it, which would have been my main criticism of the experience. The only other issue was that I later felt my part exchange may have been undervalued initially, although I hadn't done my own due diligence on its value beforehand. Aside from those points, everything was fine. I'd still recommend Phantom Motor Company to others.
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Fiona from Phantom Motor Company in response to Lexus NX
Thank you for taking the time to leave us a review.
We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations.
Your feedback means a great deal to the entire team, and we truly appreciate your support.
Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future.
Kind regards,
The Phantom Motor Company Team
Paul C, June 2026
"Alistair stood out "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The one thing that stood out to me most was Alistair. He was professional, honest and very helpful. He did the best he could. Also, the Range Rover has been alright up to now.
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Fiona from Phantom Motor Company in response to Alistair stood out
Thank you for taking the time to leave us a review.
We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations.
Your feedback means a great deal to the entire team, and we truly appreciate your support.
Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future.
Kind regards,
The Phantom Motor Company Team
Bindi G, June 2026
"Fantastic experience."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I would recommend them.
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