79% Reviews
replied to
95% Recommend
to friend


2,206 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,206 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Audi E Tron"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good service from the team at Phantom Motor Company when I purchased my Audi E Tron through them, can't fault them. So far the car is great as well.

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Fiona from Phantom Motor Company in response to Audi E Tron

We’re delighted to hear you were satisfied with your visit. Thanks for the fantastic review!

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"Warning ⛔️ "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1) where are The service history documents I was promised. I was told the vehicle had a full LRJ service history. 2) The correct handbook - the one I found in the glove box was from a 1980's model. 3) The correct wheel hub caps. The ones in the vehicle were stickers! They blew off by the time I got home. 4) There is a headlight system warning light on the dash came on a few days after purchase. 5) the tow bar was seized. 6) I was promised all payments made to the finance company on my part ex vehicle during the transition would be made back to me. They reneged on this promise. I will keep posting more comments on all SM websites.

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Fiona from Phantom Motor Company in response to Warning ⛔️

We're really sorry to hear that your experience fell short of expectations. This isn’t the level of service we aim to provide, and we’d appreciate the opportunity to put things right. A member of our team will be in touch shortly to discuss the issue in more detail. Thank you for bringing it to our attention.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

alistar and all the staff were amazing to be honest. I have reviews through google, was a fantastic experience and would recommend 100 percent to anyone. Thanks

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Fiona from Phantom Motor Company in response to 5

Thank you! It’s always great to hear from happy customers & we hope to see you again!

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"I would rate a 5. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate a 5. The purchase was smooth. Had an issue on the way home. This was delt with on the same day.

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Fiona from Phantom Motor Company in response to I would rate a 5.

It was a pleasure assisting you. Thanks for your kind words and support!

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"Top staff!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was my first time using Phantom, and it was actually a rather pleasant experience. There wasn’t any pressure or pushiness from the staff. They just let me do my thing and look around without rushing me. I went for an Audi A5, and so far it has been a great car. I am thoroughly enjoying it. I took it for a test drive while I was at the dealership. I felt the route was good and gave me a chance to really get a feel for the car. I felt very well accommodated by the staff. They really thought about my needs and provided such good customer care.

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Fiona from Phantom Motor Company in response to Top staff!

Thank you for your glowing feedback! Providing excellent service is always our top priority.

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"High standard of service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is going well with my vehicle so far. I was satisfied with the standard of service that was provided at Phantom. The staff were all very attentive. It was a quick and smooth transaction. I would recommend them.

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Fiona from Phantom Motor Company in response to High standard of service

We’re delighted you’re satisfied with your experience. Thanks again for the 5-star review!

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"Highly recommend the guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience was overall really good and friendly, felt like I was given the information I was looking when looking into the car. The team were welcoming and made it simple to buy the car with no hassle and deal the part exchange of my old car as well.

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Fiona from Phantom Motor Company in response to Highly recommend the guys

We really appreciate your kind words. It means a lot to the whole team here at Phantom Motor Company.

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"Thank you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’d rate my experience 5 out of 5 everyone was amazing! Thank you for the great service. I’d definitely come back again in the future. Everyone was helpful and friendly I’d definitely recommend you to others. I really appreciate the great service and I wish you all the best.

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Fiona from Phantom Motor Company in response to Thank you

Thank you for your glowing feedback! Providing excellent service is always our top priority.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

really easy purchase, very professional service, can't fault phantom

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Fiona from Phantom Motor Company in response to 5

We're so pleased to hear you’re happy with your experience. Thank you for choosing Phantom Motor Company!

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"Good people to deal with"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased from the Phantom Motor Company, and I'd give them a 4.5 out of 5. Upon collection the locking wheel nuts were not tightened, but apart from this they were good people to deal with who gave a good service, and the car seems to be driving fine.

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Fiona from Phantom Motor Company in response to Good people to deal with

Your support means everything to us! Thank you for taking the time to leave such a lovely review.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2206 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1864
Very Good
308
Average
16
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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