79% Reviews
replied to
95% Recommend
to friend


2,322 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,322 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"5 Rating"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I give phantom motor company a 5 rating. Due to professionalism and costumer services

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Fiona from Phantom Motor Company in response to 5 Rating

Your 5-star review means the world to us. Thank you for choosing Phantom Motor Company.

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"Good experience"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience was really good but there was a few issues with the car that we asked to get fixed before handover. Some were, some weren't unfortunately which wasn't ideal. The customer service was fine on the day, we dealt with Matt who was sound.

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Fiona from Phantom Motor Company in response to Good experience

Thank you for leaving us your feedback. We’re glad to hear parts of your experience were positive, but it’s clear we have room to improve. A member of our team will learn more and see how we can make things right.

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"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd give them 5 stars. They are good lads.

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Fiona from Phantom Motor Company in response to 5 stars

We're proud to have given you such a positive experience. Thank you for your 5-star rating!

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"Excellent aftercare"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 and the after care service is excellent

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Fiona from Phantom Motor Company in response to Excellent aftercare

We’re over the moon with your feedback. Thanks so much for the 5-star review!

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"Mercedes GLA"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything since the purchase of the Mercedes GLA has been good, and I believe it was Kamren who I spoke to at the dealership. He answered all my questions.

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Fiona from Phantom Motor Company in response to Mercedes GLA

Thank you for your amazing feedback. We’re delighted we could deliver 5-star service for you.

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"So far so good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with the car. It has been decent and they were pretty good in terms of staff. I'd give them 4 stars because the finance was going back and forth, there was a couple of issues with that so I had to pay cash in the end.

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Fiona from Phantom Motor Company in response to So far so good

We’re so grateful for your kind words and 5-star rating. Thank you for your trust and support!

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"Pleasurable to deal with"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No problems at all, they were really pleasurable to deal with. I'd give them 4 stars though, just because there was a couple of dents on the car and it would have been nice if they told me about them before I travelled there. I would be happy to buy there again though.

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Fiona from Phantom Motor Company in response to Pleasurable to deal with

Thank you for your amazing feedback. We’re delighted we could deliver 5-star service for you.

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"Really nice showroom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There is an airbag light showing on the dash and there is a steering issue too and it is booked in shortly at Phantom to be rectified. Lewis was great, I had a good chat with him, and the manager even came down to introduce himself. The showroom is really nice too.

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Fiona from Phantom Motor Company in response to Really nice showroom

We’re so grateful for your kind words and 5-star rating. Thank you for your trust and support!

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"I'd give them a 10 if I could!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm enjoying the car even though I haven't driven it that much because I've been on holiday. I dealt with Jon who is a top man, he explained everything to me. I'd give them a 10 if I could!

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Fiona from Phantom Motor Company in response to I'd give them a 10 if I could!

It’s wonderful to hear such positive comments. Thanks a lot for your 5-star review!

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"The car was exactly as described"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jon was really good, he didn't pressure me to buy, in fact as soon as I saw the car I wanted to buy it. It was exactly as described I was well chuffed.

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Fiona from Phantom Motor Company in response to The car was exactly as described

Thank you for taking the time to leave us such a glowing review. We truly appreciate your 5 stars!

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2322 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1945
Very Good
333
Average
21
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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