My old car was about 12 years old so I decided to look for a new one offering a bit more comfort and decided on the Ford Puma from Phantom. I did appreciate the fact that it was a quick process, relatively easy to sort and not being sold something I didn’t want.
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Fiona from Dealership in response to Quick process
Thank you for taking the time to recommend us. We’re delighted you had such a positive experience.
My experience down at Phantom has been great, I’ve been a couple times now and they just spoil you rotten! We received chocolates from them and all sorts so my missis were over the moon. Jon who assisted me throughout the process was sound, I’ve brought some cars over the years, and he was the best one I’ve ever dealt with. I will definitely be back to buy another! Can't fault it, I'd give them a 6!
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Fiona from Dealership in response to They spoil you!!
Your kind words truly encourage our team. Thank you for the fantastic 5-star feedback.
The Car is doing alright, I went to Phantom because my dad had bought a few cars from them in the past. I had some problems with the communication, but the people who helped me throughout the process were nice people and I did appreciate how clean the Audi was when I saw it.
Reviewer has confirmed their email address
It’s all good, not got any issues with Q7 now, I did at first though, there was a small leak in the driver side footwell, but I took it back to Phantom and they sorted that for me. We've just had 3rd child, so we needed a bigger car and it’s doing the job well. The 7 seats are a big help, it’s a big upgrade over the small 3 series we had. I had a look at few Q7s, and test drove about 5 or 6. The thing I liked about Phantom was all their cars were mint and I like what they do with their cars, like putting new wheels on them and tweaking them slightly. The customer service was good, Amir was quite clear there was no movement on the price, which was slightly disappointing, but it meant I knew where I stood with it. Communication was good and to be honest it’s all been very positive.
Reviewer has confirmed their email address
Fiona from Dealership in response to Audi Q7
We appreciate your support and are thrilled to hear everything went smoothly for you. Thank you for the 5 stars.
Phantom Motor Company had amazing customer service, it was brilliant! When I got down there Gary was a massive help, he answered all my questions very well on anything about the Land Rover. Just overall the customer service was friendly and approachable people. Five stars!
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Fiona from Dealership in response to Brilliant customer service!
We appreciate your support and are thrilled to hear everything went smoothly for you. Thank you for the 5 stars.
The BMW we got from Phantom Motor Company is spot on! I wanted an automatic to make the commute to make the drive less painful, and they looked light they had a good choice quality cars. I found the staff to be really professional and took the time to make sure I got the best deal I could, it was excellent. I also found how the car was handed over, really good.
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Fiona from Dealership in response to Quality cars
Your kind review means the world to us. Thank you for choosing Phantom Motor Company.
Alistair was good, no problems. The Volvo does have a few niggles however the warning light disappeared, so I believe its fixed itself. I found the communication at Phantom to be really good.
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Fiona from Dealership in response to Really good communication!
Your kind review means the world to us. Thank you for choosing Phantom Motor Company.
It’s not been bad so far. I found Dylan alright to talk too. I do wish they sent me the paperwork that was promised to be sorted straight away so the aftercare experience would have been better. Phantom had the Porsche 911 that I wanted and we got there in the end.
Reviewer has confirmed their email address
Fiona from Dealership in response to Alright to talk too
Your kind review means the world to us. Thank you for choosing Phantom Motor Company.
I've found the BMW I purchased from Phantom Moto company to be good so far, good experience. Everyone was friendly and It was generally a quick process, top notch!
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Fiona from Dealership in response to Top notch
Your kind review means the world to us. Thank you for choosing Phantom Motor Company.
The car has been perfect, Really enjoying it since the purchase. I've used Phantom a few times, and to be honest, I can't fault them.
Reviewer has confirmed their email address
Fiona from Dealership in response to I can't fault them at all
Your kind review means the world to us. Thank you for choosing Phantom Motor Company.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 2023 | |
| Very Good | 356 | |
| Average | 25 | |
| Poor | 9 | |
| Terrible | 9 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
WN2 4GS
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