No issues with the Audi at all, its literally perfect. I like the performance, it’s a fun car. I didn’t know it was appointment only so just turned up but they got the car out for me and I came back a few weeks later to collect. I found it a smooth process with no issues, it was very very good. Chelsea was very good through the whole process, she kept me updated.
Reviewer has confirmed their email address
I went to Phantom Motor Company and I got a Tiguan, everything has been fine with the car. They were fine at Phantom, I spoke to Matt and a little bit to Liam as well and they were super supportive, answered any of my questions and they were great. Prior to picking up the car I was going back and forth in text messages and it was super quick.
Reviewer has confirmed their email address
Longin sent us a video walk-around of the car before we even got there to view it. My dad had an X6M beforehand, so the newer X6M has been a nice upgrade for him. The whole process with Longin and Phantom has been very smooth.
Reviewer has confirmed their email address
Amir was spot on during the sale, and Phantom in general has been very good and a pleasant company to deal with. I have just realised that the Kia is due for a service in December, which I thought would have been completed. Everything went smoothly, and everyone was absolutely brilliant with me.
Reviewer has confirmed their email address
Car is great but just had to get it booked in with the garage for boot issue but other than that the car is perfect. I found the car online, fell in love with it and went to the dealership, they were amazing. They were great in communication and gave me a good offer. Danny was great, good to talk and helped me understand everything and showed me round the car. When my car expires, I'll definitely be looking at those to get another car from them.
Reviewer has confirmed their email address
I'd been searching for a car that ticked all the boxes, and I found the whole buying process was pain-free. Finding the right car was important to me, and the experience of buying it was exactly what I'd hoped for in terms of being pain-free.
Reviewer has confirmed their email address
Marketing Manager from Phantom Motor Company in response to Pain-free
Hi Lewis, Thanks so much for the kind words. We hope you're loving your new car, which is an important purchase for anyone. You're welcome back anytime. Kindest, Phantom Motor Company.
First class from start to finish whilst dealing with Jon on the day of the purchase. Everything was great & professional, and I thought he was a really good guy. I've already recommended them to a couple of people. I've got nothing but good things to say about John.
Reviewer has confirmed their email address
Marketing Manager from Phantom Motor Company in response to First class from start to finish
Hello Brian, That's very kind of you to say, what a lovely read. We'll make sure Jon hear about your feedback. Kindest, Phantom.
I bought a Mercedes C-Class from Phantom Motor Company, and the car's been bang on. I haven't got any complaints about the dealership either. I'd looked at a few C-Classes before buying this one, and with some of them, there were instant red flags when I looked into them. This one was different, though. As soon as I saw it, I knew I had to have it. Matt was the salesman. He was bang on as well. I'm really happy with the car and how everything turned out. In fact, I've already sent my dad a car from their website earlier today, which says a lot about what I think of them.
Reviewer has confirmed their email address
Marketing Manager from Phantom Motor Company in response to Bang on
Hi Logan, Wow, great review! We're impressed you were able to find the 'one'. Enjoy the car, and we look forward to welcoming you back one day. Make it a family day out. All the best, Team Phantom.
Car is really good, quite impressed with it. I’m liking the plug in hybrid and adapting to it well. Generally, it was pretty good at the dealership, nothing was too much hassle, they didn’t try pressure sales. Four stars because they changed the part ex offer once it had been agreed so they need to stick to it. However, Chelsea was very polite, no problems at all with the staff.
Reviewer has confirmed their email address
The experience with Phantom has been brilliant. When I had an issue with the Audi A6, they offered to cover the costs of the repair at a local garage. It's a used car, and they are covering the costs, so I can't complain at all.
Reviewer has confirmed their email address
Aftersales from Phantom Motor Company in response to Chelsea was marvellous
Hi Daniel, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 2391 | |
| Very Good | 474 | |
| Average | 46 | |
| Poor | 10 | |
| Terrible | 10 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
WN2 4GS
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