81% Reviews
replied to
95% Recommend
to friend


2,936 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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2,936 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We have both been enjoying the BMW 1 Series. We went there as it is local to us. The communication that was provided was fantastic! This is the second car we have purchased from them. Longdin was fantastic! He was brilliant from start to end. This is our second time, and we would definitely consider going back a third.

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Aftersales from Phantom Motor Company in response to Fantastic!

Hi Samantha, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"No complaints from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Friendly,approachable,professional and fair

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Aftersales from Phantom Motor Company in response to No complaints from me

Hi Chelsea, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"BMW"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car's going well so far, I did have to do a couple of things which I was a bit disappointed about on the car, which have cost me a bit of money to get sorted. But it was minor stuff, that I've got it sorted now. When I spoke to the dealership about this, they advised to go through the warranty, but I thought this was just a long process and I thought the dealership would try and resolve the matter themselves. That said, when I was buying the car they provided food customer service, it was nice and quick and helpful with whatever questions I had, they always tried their best to assist.

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Aftersales from Phantom Motor Company in response to BMW

Hi, Thank you for taking the time to share your feedback. We really appreciate your comments, as they help us continue to improve. If there's anything more we can do to help, please do not hesitate to reach out. All the Best, Phantom Motor Company

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"Happy with the service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car is fine. I went here because I saw it on Autotrader and I’ve had Range Rovers before so knew what I wanted. Matt was a smashing lad, great salesman, he explained everything and had a nice persona about him. I was happy with the service.

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Aftersales from Phantom Motor Company in response to Happy with the service

Hi David, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Was a really nice experience at Phantom Motor Company, they were spot on. I was specifically looking for the Audi ETron. They were very professional and the stock that they had was an eye opening. Spoke to Amir on the day and he was spot on. I have got no complaints.

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Aftersales from Phantom Motor Company in response to Spot on

Hi Theo, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"Chelsea was very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

No issues with the Audi at all, its literally perfect. I like the performance, it’s a fun car. I didn’t know it was appointment only so just turned up but they got the car out for me and I came back a few weeks later to collect. I found it a smooth process with no issues, it was very very good. Chelsea was very good through the whole process, she kept me updated.

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Aftersales from Phantom Motor Company in response to Chelsea was very good

Hi Mitchell, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"Super quick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I went to Phantom Motor Company and I got a Tiguan, everything has been fine with the car. They were fine at Phantom, I spoke to Matt and a little bit to Liam as well and they were super supportive, answered any of my questions and they were great. Prior to picking up the car I was going back and forth in text messages and it was super quick.

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Aftersales from Phantom Motor Company in response to Super quick

Hi Declan, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"Very smooth process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Longin sent us a video walk-around of the car before we even got there to view it. My dad had an X6M beforehand, so the newer X6M has been a nice upgrade for him. The whole process with Longin and Phantom has been very smooth.

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Aftersales from Phantom Motor Company in response to Very smooth process

Hi Sanawar, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"Everything is bang on with the Kia!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Amir was spot on during the sale, and Phantom in general has been very good and a pleasant company to deal with. I have just realised that the Kia is due for a service in December, which I thought would have been completed. Everything went smoothly, and everyone was absolutely brilliant with me.

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Aftersales from Phantom Motor Company in response to Everything is bang on with the Kia!

Hi Mark, Thanks for your recent review. We really appreciate your support and are glad to hear you had a great experience. Please do visit us again in the future! Kindest, Phantom Motor Company

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"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Getting on great with the Audi A3 and everything has been all good with the car. My experience at the dealership was brilliant. I've dealt with them a lot before, so I know them well, and they have always been good.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2936 reviews4.7 out of 5 stars — Rated Excellent
Excellent
2395
Very Good
474
Average
47
Poor
10
Terrible
10

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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