I went there due to their stock of cars they had. The offsite call center where you couldn’t get through wasn’t very good. Took about a week or two to collection. The staff were good, I would recommend.
Reviewer has confirmed their email address
I thought it was excellent at Phantom Motor Company. They kept us informed of the whole process. They were easily accessible by email and text. When there was a problem they were keen to find solutions to work around it, I thought they were brilliant.
Reviewer has confirmed their email address
Ellis the sales man was brilliant knows his stuff
Reviewer has confirmed their email address
I’ve had no problems with the McLaren I bought here. However, the dealerships communication was abit hit and miss. When I could speak to Nia she was fantastic. After sending the deposit over it was hard to get hold of her, I rang and got through to a receptionist. I was told on the day that anything would be sorted but they wouldn’t change the windscreen as there were some scratches. On the day I was made to feel special, I felt good when I was there. They seemed thorough and the delivery guy was great aswell. Positive experience when I was there at Phantom Motor Company.
Reviewer has confirmed their email address
The BMW 330e has been good. I knew the advert didn’t say it had sat nav, but I expected it to come with one due to it being a 70-plate car, it’s the only little niggle with it. I’m still waiting for some details for the alloy warranty. Other than that, the experience has been good, and Matt and the other staff were very hospitable. They made sure you had something to drink and that you were seen to. The bottle of wine and umbrella were nice so I cant complain at all.
Reviewer has confirmed their email address
Sophie from Phantom Motor Company in response to hospitable
Hello Haig, Thank you so much for taking the time to leave us a review firstly as we appreciate the honest feedback. We're thrilled to hear you're enjoying the car and that Matt and the rest of the team made you feel so welcome. It’s great to know the wine and umbrella hit the mark also. Regarding your alloy warranty details, the team will have those sent over to you shortly. Kindest, Phantom.
Overall it was good. We had some initial issues when we went back to get the car but they sorted it all out. Chelsea was good and she dealt with our issues. I gave four stars as the car needs to be ready to the requested spec on collection. I originally found the car online and made an appointment to see it and we were treated well.
Reviewer has confirmed their email address
We went to Phantom Motor Company to see a car for my son then we saw the Jaguar which I liked. We got a discount for the first car and they gave me a price for my truck but when I went back to swap the cars over, they then took my car in to be checked and came back with a lower offer which caused us some problems. They gave a price for a trade in without telling me that they will have to put it through the garage inspection first. The sales manager helped smooth some feathers out. Other than that, they were a good company to deal with. I’d recommend the business, they did handle it really well.
Reviewer has confirmed their email address
Getting on well with the Ford Mustang from Phantom Motor Company, it was a quick turn around down at the dealership!
Reviewer has confirmed their email address
I was looking at A6’s and liked the car and the spec so went to Phantom Motor Company. On their side they were fine but I had some issues getting my finance sorted which delayed it a bit. When I was there I spoke to the saleslad who said the advisories would all be sorted but they weren’t done and i'm waiting on a part being sent to me as agreed. I had a part exchange which seemed to take forever to do their checks, other than that it was good.
Reviewer has confirmed their email address
All good with the car and the dealership, can't give any faults. They were friendly, answered any questions and seemed genuine people. It wasn't a difficult experience. Fast process once finance came through and picked up three days later
Reviewer has confirmed their email address
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 2269 | |
| Very Good | 440 | |
| Average | 43 | |
| Poor | 9 | |
| Terrible | 10 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
WN2 4GS
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business? Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Want Your Car Delivered? Get A Quote
