Fiona from Phantom Motor Company in response to Well organised

Hi Lennie, Thank you for taking the time to leave such a fantastic review. We're delighted to hear that your experience with Phantom Motor Company was absolutely perfect and that the vehicle lived up to your expectations. It's great to know that after doing your research, you felt confident choosing us and that the car was exactly as described. We're particularly pleased that the entire process was well organised and hassle-free, from arranging everything over the phone to completing your part exchange and driving away on the day. Making the buying process as smooth and straightforward as possible is exactly what we strive for. We'll be sure to pass your kind words on to Ellis. He'll be delighted to hear that his knowledge and support helped ensure everything went according to plan. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, The Phantom Motor Company Team

Fiona from Phantom Motor Company in response to Audi TT

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations. Your feedback means a great deal to the entire team, and we truly appreciate your support. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future. Kind regards, The Phantom Motor Company Team

Fiona from Phantom Motor Company in response to Quite smooth and friendly staff!

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations. Your feedback means a great deal to the entire team, and we truly appreciate your support. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future. Kind regards, The Phantom Motor Company Team

Fiona from Phantom Motor Company in response to No issues with this dealership

Hi Lisa, Thank you for taking the time to leave us your feedback. We're delighted to hear that you had a positive experience with Phantom Motor Company and that Alistair looked after you throughout the process. It's great to know that communication was good and that your experience felt personal and straightforward. We also appreciate your honest comments regarding the vehicle preparation. While we're sorry that the car wasn't presented to the standard expected at collection, we're pleased that Alistair was able to quickly arrange for the vehicle to be returned and fully valeted to put things right. Feedback like yours is invaluable as it helps us continue to improve our processes and ensure every vehicle is prepared to the highest standard before collection. Thank you for choosing Phantom Motor Company. We hope you're enjoying your MG and wish you many happy miles ahead. Kind regards, The Phantom Motor Company Team

Fiona from Phantom Motor Company in response to I was made to feel comfortable

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations. Your feedback means a great deal to the entire team, and we truly appreciate your support. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future. Kind regards, The Phantom Motor Company Team

Fiona from Phantom Motor Company in response to Straightforward

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Phantom Motor Company. Providing excellent customer service and quality vehicles is at the heart of everything we do, so it's fantastic to know we met your expectations. Your feedback means a great deal to the entire team, and we truly appreciate your support. Thank you for choosing Phantom Motor Company. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future. Kind regards, The Phantom Motor Company Team

Fiona from Phantom Motor Company in response to Almost Perfect !

Hi Daniel, Thank you for taking the time to leave us your honest feedback. We're delighted to hear that your first experience purchasing from a dealership was a positive one and that Gary took the time to answer your questions and support you throughout the process. Buying a vehicle is an important decision, so it's great to know you felt comfortable and well-informed. We also appreciate your patience while the vehicle was being prepared prior to collection. While we're sorry to hear that you've experienced a couple of issues since taking ownership, we're pleased that these are currently being handled through the warranty process. We hope the matter is resolved for you as quickly and smoothly as possible. Thank you for your balanced and fair review. We appreciate your comments and are pleased to hear that you would consider returning to Phantom Motor Company in the future should the right vehicle come along. We wish you many happy miles ahead and hope to welcome you back again in the future. Kind regards, The Phantom Motor Company Team