78% Reviews
replied to
95% Recommend
to friend


2,149 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,149 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Great from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with my RR. Alistair, who helped with the transaction, was exceptional from start to finish. He was very helpful and made sure anything I needed was taken care of, with all my questions answered. I feel confident in Phantom as a car dealership. They clearly know what they’re doing, very impressed.

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Fiona from Phantom Motor Company in response to Great from start to finish

Thank you for taking the time to leave such a positive review. It’s always rewarding to know our customers are happy with the service and vehicle they received.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I picked up my M2 recently and, as advertised, it is fantastic! Matt was very knowledgeable and promptly helped me with all my queries providing videos and documentation. Thank you again - hope to see you in the future for another car!

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Fiona from Phantom Motor Company in response to ⭐⭐⭐⭐⭐

We’re delighted to receive your 5-star review! Providing top-tier service is always our goal, and we’re glad that came through in your visit.

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"Jon was amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a pleasure dealing with you Jon was amazing and looked after us and our four year old grandson also enjoyed looking round your stock of fantastic cars

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Fiona from Phantom Motor Company in response to Jon was amazing

Thank you for the fantastic feedback! We're so pleased to hear your experience with Phantom Motor Company lived up to your expectations. We truly value your support.

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"Pleasant 4/5 experience."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am giving a 4-star rating, as the initial communication was frustrating. I found it hard to get hold of anyone on the phone. However, once I was at the dealership and viewing the car, everything went smoothly with no lack of communication. So a big thank you to Lewis for being so proactive. My Mustang is great, and I am enjoying driving it. There have been no issues with the car. It had a full MOT and valet before I took it, which was pleasant.

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Fiona from Phantom Motor Company in response to Pleasant 4/5 experience.

We really appreciate your 4-star rating and are pleased you were happy with your experience overall. Our goal is to deliver five-star service every time, so your feedback is valuable to us.

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"Cannot fault"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cannot fault at all, I am very happy with my vehicle it looks great and drives perfectly, no issues at all. I dealt with Garty for this transaction, his communication was great, he was really on the ball with answering my questions and going through details with me. I could just tell he knew what he was doing which put confidence in me buying this car. When it arrived, it came on time and it was cleaned spotlessly.

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Fiona from Phantom Motor Company in response to Cannot fault

Thank you for the fantastic feedback! We're so pleased to hear your experience with Phantom Motor Company lived up to your expectations. We truly value your support.

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"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the Lexus NX, it's okay. The only issue I had was that the tyre sensors are broken but Ill get these repaired on the warranty.

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Fiona from Phantom Motor Company in response to Very happy

It’s fantastic to hear you were pleased with your experience. Our team always aims to go above and beyond, and we truly appreciate your support.

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"Easily 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really enjoying the BMW i3, it’s a great car and very reliable. It’s our first time owning an SUV, although we’ve had BMWs before, and this one has been great. It’s also our first electric vehicle, and we’re finding it really beneficial. Lewis was brilliant throughout as he was super helpful and knowledgeable. He showed us around the car, explained all the gadgets in detail, and made the whole process really clear, including how the pricing and collection would work. The only issue we had was that we paid for a coating to be applied, but it hadn’t been done when we collected the car. Thankfully, he booked us in straight away and they sorted it out after we brought it back. 5 stars easily.

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Fiona from Phantom Motor Company in response to Easily 5 stars

Thank you for your brilliant review! We work hard to ensure every customer drives away satisfied, and it’s great to hear we’ve hit the mark.

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"Easy handover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was an issue when it came to delivering the car as the trailer was broken, so it had to be driven up but it wasn't a problem and it was still an easy handover. I've just driven the car up to Cumbria and it's been fine.

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Fiona from Phantom Motor Company in response to Easy handover

It’s fantastic to hear you were pleased with your experience. Our team always aims to go above and beyond, and we truly appreciate your support.

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"Lewis was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Volvo is currently in for a recall at the main dealership but it's been going good. Lewis was great.

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Fiona from Phantom Motor Company in response to Lewis was great

Thanks for the fantastic review! We're delighted you had a smooth and enjoyable experience. Don’t hesitate to reach out if you need anything in the future.

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"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a few issues with my LR Sport at the start, but after contacting Phantom Motor Company, they got the car in and sorted. Jon and the team have been brilliant.

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Fiona from Phantom Motor Company in response to All good

Thanks for the fantastic review! We're delighted you had a smooth and enjoyable experience. Don’t hesitate to reach out if you need anything in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2149 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1822
Very Good
302
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    78%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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