Abdul G, October 2025
"Really nice showroom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
There is an airbag light showing on the dash and there is a steering issue too and it is booked in shortly at Phantom to be rectified. Lewis was great, I had a good chat with him, and the manager even came down to introduce himself. The showroom is really nice too.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Really nice showroom
We’re so grateful for your kind words and 5-star rating. Thank you for your trust and support!
Vasil K, October 2025
"I'd give them a 10 if I could!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm enjoying the car even though I haven't driven it that much because I've been on holiday. I dealt with Jon who is a top man, he explained everything to me. I'd give them a 10 if I could!
+0 Found this review helpful
Fiona from Phantom Motor Company in response to I'd give them a 10 if I could!
It’s wonderful to hear such positive comments. Thanks a lot for your 5-star review!
Scott W, October 2025
"The car was exactly as described"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Jon was really good, he didn't pressure me to buy, in fact as soon as I saw the car I wanted to buy it. It was exactly as described I was well chuffed.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to The car was exactly as described
Thank you for taking the time to leave us such a glowing review. We truly appreciate your 5 stars!
Angelo M, October 2025
"Quick process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car has been good, and the whole process was quick. Lewis was really friendly too. 5 stars.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Quick process
Your fantastic review motivates us to keep delivering top-class service. Thank you for the 5 stars!
Stuart W, October 2025
"Very informative"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good experience, very informative and it was a nice and easy process without any pushiness from them. I'd give them 5 stars.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Very informative
We’re so pleased to have met your expectations. Thank you for your 5-star feedback!
Jordan D, October 2025
"Very understanding"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am enjoying the car, but it has had some issues since purchase. The service I received on purchase and aftercare has been ok so far. I dealt with Gary on the day, no faults with his service whatsoever. He and Liam were very understanding - they worked really hard to find me the perfect finance deal.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Very understanding
A huge thank you from all of us at Phantom Motor Company for your 5-star review. We’re so glad you’re happy!
Claire M, October 2025
"Brilliant experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely brilliant experience all round! So far so good with the car too, no issues with it at all. I found them online because we we had our eyes on a couple of different models and we decided to pay Phantom a visit.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Brilliant experience
Thank you so much for your 5-star review! We're delighted you had such a positive experience with us.
Corey D, October 2025
"Kamren was welcoming"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I came across Phantom Motor Company while looking for an estate on AutoTrader. I found a Ford Mustang, which I have wanted since I was about 8, and it was in my price range, so I bought it. I am really glad I did. Additionally, Kamren was welcoming and friendly.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Kamren was welcoming
Thank you for taking the time to share your experience and give us 5 stars. We're so glad we could help!
Alex G, October 2025
"BMW M3"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a BMW M3, and I have only done 250 miles so far. Matt was the salesman who was helping me at the dealership. It was the last day of the month, so he was really busy, but I thought he still did well under the circumstances.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to BMW M3
Your support means everything to us. Thanks for the wonderful review and the 5-star rating!
Sophie N, October 2025
"Brilliant "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new BMW has been brilliant. I was taken for a test drive and given the freedom to inspect the car and take as long as I would like, which I appreciated. There was a slight issue with the screen wash, which is why the rating is 4 and not a 5.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Brilliant
It’s great to know our efforts are paying off. Thank you for the 4 stars and your kind words.
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