Dylan W, July 2025
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had a couple of niggles with the car but I sorted it myself. It was quite straight forward to be honest - it was a good experience.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to 5 stars
Thank you for your brilliant review! We work hard to ensure every customer drives away satisfied, and it’s great to hear we’ve hit the mark.
Rachel M, July 2025
"They all seemed really nice"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't think of the guys name who dealt with me but he was brilliant, not pushy at all, I've had a couple of issues with the car, but I'm sorting it out myself. They all seemed really nice there.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to They all seemed really nice
Thanks so much for your positive review! We’re always looking for ways to improve, so if there’s anything you feel we could have done better, we’d love to hear your thoughts.
Thomas B, July 2025
"The service was fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm a car dealer myself and I bought it over the phone for one of my customers. The service was fine. The customer seems happy with the car fingers crossed.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to The service was fine
We’re delighted to receive your 5-star review! Providing top-tier service is always our goal, and we’re glad that came through in your visit.
Samnatha A, July 2025
"I absolutely love the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love the car - it's the best one I've had. There was no pressure to buy at all - their relaxed approach actually made me want to buy the car. I'd give them 10 out of 5!
+0 Found this review helpful
Fiona from Phantom Motor Company in response to I absolutely love the car
It’s fantastic to hear you were pleased with your experience. Our team always aims to go above and beyond, and we truly appreciate your support.
Eric H, July 2025
"Great experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience has been great. The team were fantastic, and I love how much effort the company put in for me. Another thing I really liked was how all the cars were styled at the dealership.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Great experience
Thank you for your 4-star review! We're glad to hear you had a great experience and really appreciate your feedback. If there’s anything we can do to make it a full five stars next time, please let us know!
Tracey J, July 2025
"4 out of 5 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 stars because I felt that once the money was paid that was it, I was handed the keys and no one took the time to go through stuff on the car with me. I was sitting in the car park for 20 minutes figuring things out, I've since noticed that the car didn't come with any manual. Since having the Jaguar, it's been going fine, but there is a problem with the reversing camera that I need to contact the warranty company about.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to 4 out of 5
We appreciate your support and your 4-star review. It’s great to know you were satisfied, and we’d welcome any feedback on how we can make your next visit a five-star one.
Ian B, July 2025
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service from the moment I found the car to the moment I collected it and drove away. I'm loving the car so far, and with the fantastic service provided, I would give them a 5 out of 5.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Fantastic service
It’s fantastic to hear you were pleased with your experience. Our team always aims to go above and beyond, and we truly appreciate your support.
Benjamin C, July 2025
"Absolutely spot on "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely spot on. No issues with the car. Amir was helpful. I did have to wait a week before I could collect it, but other than that I cannot complain.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Absolutely spot on
We really appreciate your 4-star rating and are pleased you were happy with your experience overall. Our goal is to deliver five-star service every time, so your feedback is valuable to us.
John M, July 2025
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Chelsea at the dealership was brilliant and the Volvo XC90 has been wonderful. I would give it 5 stars overall.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Brilliant
Thank you for the fantastic feedback! We're so pleased to hear your experience with Phantom Motor Company lived up to your expectations. We truly value your support.
Katie W, July 2025
"Great from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything's been great from start to finish with both the service and the car, I would definitely look to go back again in the future
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Great from start to finish
We’re delighted to receive your 5-star review! Providing top-tier service is always our goal, and we’re glad that came through in your visit.
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