80% Reviews
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95% Recommend
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2,373 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,373 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Easily 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really enjoying the BMW i3, it’s a great car and very reliable. It’s our first time owning an SUV, although we’ve had BMWs before, and this one has been great. It’s also our first electric vehicle, and we’re finding it really beneficial. Lewis was brilliant throughout as he was super helpful and knowledgeable. He showed us around the car, explained all the gadgets in detail, and made the whole process really clear, including how the pricing and collection would work. The only issue we had was that we paid for a coating to be applied, but it hadn’t been done when we collected the car. Thankfully, he booked us in straight away and they sorted it out after we brought it back. 5 stars easily.

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Fiona from Phantom Motor Company in response to Easily 5 stars

Thank you for your brilliant review! We work hard to ensure every customer drives away satisfied, and it’s great to hear we’ve hit the mark.

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"Easy handover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was an issue when it came to delivering the car as the trailer was broken, so it had to be driven up but it wasn't a problem and it was still an easy handover. I've just driven the car up to Cumbria and it's been fine.

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Fiona from Phantom Motor Company in response to Easy handover

It’s fantastic to hear you were pleased with your experience. Our team always aims to go above and beyond, and we truly appreciate your support.

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"Lewis was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Volvo is currently in for a recall at the main dealership but it's been going good. Lewis was great.

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Fiona from Phantom Motor Company in response to Lewis was great

Thanks for the fantastic review! We're delighted you had a smooth and enjoyable experience. Don’t hesitate to reach out if you need anything in the future.

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"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a few issues with my LR Sport at the start, but after contacting Phantom Motor Company, they got the car in and sorted. Jon and the team have been brilliant.

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Fiona from Phantom Motor Company in response to All good

Thanks for the fantastic review! We're delighted you had a smooth and enjoyable experience. Don’t hesitate to reach out if you need anything in the future.

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"Lovely vehicle"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Nissan Narvara has been a lovely vehicle. The only thing I have noticed is that there seems to be a part of the front of the car that doesn't fit properly, and I'm not sure if it's meant for this model of car but I will get this looked into. Otherwise, it's lovely. Matthew did an amazing job on the day and he was a great help to get the car sorted. 4 stars because there were a few jobs that were meant to be done to the car before I collected it that weren't done.

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Fiona from Phantom Motor Company in response to Lovely vehicle

We really appreciate the positive feedback! It was a pleasure assisting you, and we're glad you were happy with our service. Thanks for choosing Phantom.

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"Volvo XC60"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Definitely 5 stars! This was my first time owning a Volvo XC60 and it's been fantastic, I'm really pleased with it. I've only run it a couple of times, so I'm going to keep an eye on the battery and what it's meant to be at, but so far I've had no issues. Jon was the salesman and he was brilliant and really good to deal with and he was able to answer all my questions.

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Fiona from Phantom Motor Company in response to Volvo XC60

Huge thanks for your 5-star review! We're committed to excellence, and it's always great to hear when customers are satisfied.

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"4 out of 5 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It would have been 5 stars, but when I part-exchanged my old car, I was told that Phantom Motor Company would sort everything out in relation to my tax, but I've since had a letter saying that it hasn't been sorted. Otherwise, the service was fine, and everything is perfect with my T-Roc.

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Fiona from Phantom Motor Company in response to 4 out of 5

We're so grateful for your kind words and support. It was a pleasure doing business with you, and we hope to see you again in the future.

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"pleasant and unrushed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whole buying experience was pleasant and unrushed. Cannot fault car I purchased. Extremely happy with it. Also the car fresheners. They deserve a 5 star rating. So many compliments about fragrance. Would not hesitate to recommend to friends. If I was to buy another car I would try phantom motor company first

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Fiona from Phantom Motor Company in response to pleasant and unrushed

We really appreciate the positive feedback! It was a pleasure assisting you, and we're glad you were happy with our service. Thanks for choosing Phantom.

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"Over the moon!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good. I am over the moon with my new Tesla. I was always one of those people who said I would never drive an electric car but honestly now I will never go back to petrol. It is an amazing vehicle. My wife was very happy with the brolly that came with it as well haha. I cannot thank the staff enough. Longin was professional, did everything he said he would and kept me up to date with no lack of communication. I went to have a quick look at it on a Saturday and booked an appointment to fully view it. The dealership is so accommodating. I did not once feel stressed during this process. They sorted finance, tax, insurance and everything else for me. They made it a very simple and easy process. It was not prolonged at all and everything was spot on. I would definitely use them again and I think that says it all.

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Fiona from Phantom Motor Company in response to Over the moon!

We're so grateful for your kind words and support. It was a pleasure doing business with you, and we hope to see you again in the future.

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"Gary was wonderful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gary was wonderful. He was extremely helpful from start to finish, a real professional! I never felt any pushiness or pressure on the sale from him. I could tell he was all about providing a good customer experience. I went for a RR Vogue and it has been absolutely great so far. I took it for a long drive up to Scotland recently and didn’t have any issues. A big thank you to Gary and all the team.

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Fiona from Phantom Motor Company in response to Gary was wonderful

Thank you for the glowing review! At Phantom Motor Company, we always strive to deliver top-class service, and it's great to see that reflected in your experience.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2373 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1986
Very Good
346
Average
23
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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