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29% Recommend
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27 reviews from our car dealer reviews community
Leave a review for Philip McGarrity Cars
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27 reviews from our car dealer reviews community

Leave a review for Philip McGarrity Cars
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"Customer for 25 years"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have read the reviews for Philip Mcgarrity Cars on here & can honestly say I'm baffled, as I do not find the bulk of them representative of my lengthy customer experience with the owner of the company himself. Since January 1994 I have bought 4 cars from Philip & I can honestly say that I have never had a problem with any of them. Two were brand new & two were used, in fact my most recent purchase of a used CRV was only made because my Stream, owned from brand new, finally died at 15.5yrs, but only because a local auto parts shop sold me the wrong alternator for her, otherwise, she would've been still going strong. I trust Philip so much that I also brought my son to buy his first car from PMC, and his second & third, what with young men being as they are, wanting to try different motors. I have never had any complaints about his customer service or work done on any of the cars either, he has always been more than courteous and all work has been done to my satisfaction in a timely manner as well as at a reasonable cost, in fact, over the years, he has bent over backwards to help me out of a few tight spots. I always have & always will thoroughly recommend PMC to both family & friends.

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+0 Found this review helpful
"Con artists"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not go near Philip McGarrity Cars if u want to drive your car out of their yard again! Totally shocking excuse for mechanics!!!!

Stephen from Philip McGarrity Cars in response to Con artists

You didn't buy a car, you came to our workshop for retail work. You took your golf to us for diagnostics, we diagnosed faulty injectors. You didn't want to spend the money on them so the cat left the same way it came in..... pretty simple if you ask me. You cant have anything done for nothing.

Janette Kane in response to Con artists

Cowboys .. definitely the truth

"Lucky escape!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please do yourself a favour and give Phillip McGaritty a wide berth! Started off well, viewed a 2010 Renault Megane and took a test drive, all seemed good. Advertised as 1 previous owner and 6 month warranty. Big question was should we risk it. Asked for service history and MOT certs, only most recent MOT was provided but knew it had failed shortly before and was advised it was a flat battery but didn’t have the cert - go figure! Turned out to have 3 previous owners and they would only give us 3 mth warranty. Asked about timing belt, was told there’s 97k miles on her it must have been done before now but would get mechanic to verify next day. Getting a bit uneasy by this point so offered a refundable holding deposit of 200 and we would return with our own mechanic to check. No problem they said, all our cars are available for inspection at any time. Printed off a receipt which included the statement ”I agree to purchase the said vehicle” which I queried. Was told oh we are out of the usual NCR receipts but don’t worry about that you’ll get a full refund if you don’t buy I’m just using this so that you have some form of receipt. Short of it is, the car had at least 3 panels re-sprayed and there was oil (lots of it) in water. Head gasket had signs of repair. Asked for return of holding deposit as we could no longer purchase the vehicle given the state of the engine and things got nasty, said they dont allow mechanics on site and we would only get 50% back as he could have sold car 3 times over. After some persuasion we eventually got a full refund transferred into bank by receptionist, thank goodness. There was absolutely no need for this to turn sour but given the unjustified nasty behaviour of the owner Phil McGarrity I would urge caution and take your own mechanic along if you visit this business. I feel for the unsuspecting person that actually purchases the car we declined in the end. The above is an accurate and true account of events between 17th & 19th September 2019.

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+8 Found this review helpful

Janette Kane in response to Lucky escape!

Your lucky ..I'm going through a nightmare with them

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"Trading standards have been informed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could write a lot about my experience with Phillip McGarrity Cars. Sufficient to say I collected a car on the 15th February and eventually returned the car through the rejection process on the 20th June. The car had been back to them 6 times during that period and was off the road for 2 months while Phillip did everything possible to slow the rejection process down. The reason for the rejection was that the engine management light kept coming on. Various sensors were changed without any real attempts to diagnose the problem. The final straw came when I requested the mileage history recorded at MOT. I collected the car with 93k on the clock but the mileage recorded at MOT that morning was over 100k. The MOT certificate provided when I collected the car belonged to another vehicle. Trading Standards are now in receipt of all the information relating to this car and have opened a file to investigate this. Infornation has also passed on to the RAC since they are also an "approved dealer". I would not recommend this company to anyone.

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+10 Found this review helpful
"Thumbs up from me!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really enjoyed my experience of purchasing a vehicle here. My sister and my brother also purchased from philip and stephen, would never look anywhere else :)

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"Stay away dodgy dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Philip McGarity Cars is the worst place to get a car from as car was unroad worthy. Does that refresh ur memory of car we got from u, Pic off miles day u got car back so ur talking shit about miles put on car while if u want to dispute it i have pics of everything from miles on car sitting before we took car plus u will find u had car longer than what we had it for due to the car needing things done to it. See its easy to turn off engine management light n also the service light before inspector got looking at the car plus fack it says on his report that he couldnt inspect the car fully due to there being no ramp on site to inspect under the car where most of problems were. I have all the pics on computer etc if ud like me to share them with everyone id be more than happy to as just remember too 3 reports were done on this car n 2 of which were done on our side from finance company made ur report void due to both our reports coming back the same n with much more on 3rd report done by a proper good garage scheme assessment. So ur hands were tied n for this u had no option but to take car back so again Matilda dad who also sold dodgy cars n bought parts online like u buy from ebay u will if keep going way ur going will end up with a bad name if keep selling dodgy cars. Many thank to u too

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+8 Found this review helpful
"Rude staff, no customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to give one start because zero isn't an option. Bought a car for my wife from Phillip McGaritty Cars and at the time was told all issues had been fixed, the problems kept occuring and their inept mechanics are unable to fix this. Spoke to Stephen on the phone who was extremely rude and incompetent. Absolute joke and avoid at all cost.

"Pat G"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 10 yr old BMW 318D with 110k miles from Phillip McGarrity Cars a year ago. Had absolutely no problem with it. Car was one previous owner and was very "clean". Great car and great service. Would definitely deal with them again.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Audi A4 off Philip and have had absolutely no issues at all, had the car 3 years now and cant bring myself to changing it! best car iv had and a cracking deal at the point of purchase! Highly recommend! would be suspicious of any bad reviews here as you will find nothing but good people and easy people to get on with in this dealership!

"Great service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought my Vauxhall astra here and can highly recommend them

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Dealership Information

Philip McGarrity Cars is an Independent dealership that is based in Newtownabbey. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
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GAP Insurance
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Ratings
27 reviews2.3 out of 5 stars — Rated Poor
Excellent
8
Very Good
1
Average
0
Poor
2
Terrible
16

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  • Contact Information

    Address

    Philip McGarrity Cars
    131 Shore Road
    Newtownabbey
    Belfast
    BT37 9SY

    Get in touch

    028 9036 5260
    http://www.philipmcgarritycars.co.uk

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    Dealership Statistics

    29%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Philip McGarrity Cars

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    Directors: XXXXXXXXXX
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