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4 reviews from our car dealer reviews community
Leave a review for Pine Motors
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4 reviews from our car dealer reviews community

Leave a review for Pine Motors
Leave a review
"2010 Fiesta From Pine Motors"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought my Fiesta from Pine Motors in westcliff. i am happy with my new car, i got a fair price for my old clio in part exchange. i was offered a 6 month warranty, but upgraded to 12 months. I do recommend this Garage.

"Nice people to do business"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I also bought a Mondeo from Pine Motors. I had a good road test without finding faults and I had a service check the day before I collected the vehicle again without them finding faults. I found one front tyre faulty after collection and it was renewed immediately by Pine without any quibble.

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"Beware the Banger"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware the Banger, Buyer Beware!!! I would not recommend buying from Pine Motors Westcliff on Sea. Bought a car from Pine Motors and on the 2nd day, not even 48 hours after purchase and the VERY FIRST time driving after buying, the engine started cutting out in the middle of rush hour in London, in the middle of the roundabouts and on the motorways, leaving my wife and I in a very dangerous and life threatening situation. The journey took over 3 hours to go 9 miles, as 7 times the engine kept cutting out and having to wait for the car to cool down each time. I phoned Pine Motors, whilst the engine had cut out and broken down in the middle of traffic. I told them that the car was breaking down and that it was not reliable. I told the owner of Pine Motors that I was returning the car for a full refund according to Consumers Rights Act, because it was not sold reliable. Pine Motor’s owner agreed to the full refund, disappointed but he thought it was fully understandable. I was able to bring the car back the next day which was the 3rd day of owning it, expecting the full refund, but the owner of Pine Motors, changed his mind, denying the agreement of the refund. Saying, “that’s not what I meant. It’s your car, you bought it.” So, Pine Motors flat out lied about a full refund, arguing that the car broke after I bought it. Really the first time I drive it and it breaks down. Forcing me to have to make a legal matter out of the situation, despite the Consumers Rights Act, “Fit for purpose to get from A to B safely”. The M.O.T. was not done very well, because if they would have run the car more than a minute or two, in fact with hindsight, with engine idling for just 15 minutes would overheat it. Also, when first viewing the car, I started the car to let it run, but the owner turned the engine off shortly after I had started it and not letting it idle, stating it was almost out of petrol. Same thing happen when I returned the next day to do a test drive. I was told just to drive around the small block because there was not much petrol in the tank to do a proper test drive, even though the owner said he would ready the car to test drive. Plus all four tyres did not match and not in great shape. Pine Motors keeps saying that it has a “Guarantee” and “Warranty”. I think it means, you are guaranteed to need a warranty. I think their cars are of banger quality. Whilst I was at Pine Motors dealing with this matter, a lady phoned complaining that the brand new turbo that was installed when she bought the car 5 weeks ago has already broken down. After the phone call ended, the owner just laughed it off at me, going, “well, she was really upset!” and “you just don’t know when the car is going to break down.” Just shows they are not very professional and not caring about the people and the cars they sell. So, does that describe the quality of parts they use, quality of their mechanics, and the quality of the cars they sell. Beware the Banger, Buyer Beware. Don’t just trust their mechanic. Get an independent mechanic to fully check the car before you buy a car. I think another good clue was, “we only take CASH for THIS CAR.” ...even though they except credit cards. BEWARE THE BANGER, BUYER BEWARE!!! I do not recommend buying a car from Pine Motors Westcliff on Sea. Car quality does not seem to be very good, and they do not stand by their word.

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Steve from Pine Motors in response to Beware the Banger

Hello Im Steve At Pine Motors, Well this is a Very Nasty Review. 2000 W Reg Smart Car..... This little car was sold to a Very Nice Couple that were here from America as there was some poor health in the family. Unfortunatly the car did brake down on day 3. This was only due to a crankshaft position sensor. Please consider it is a 2000 W Reg car. This was repaired by the next day and refilled with a full tank of fuel. The customer did not want the car back and refused to collect it. The customer was given a refund. I have used the car since as a spare car, it has been great and i still own it now. I am Sorry that the customer was not happy, i did do my best, And i do feel that this Review was very unfair as they took their refund then left a bad review from their home in arasona America.

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"FORD MONDEO BUYER"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service! The dealers were brilliant and The car was immaculate. The dealership are quite local to me which is great. I am over the moon with the car and I will be absolutely recommending Pine Motors.

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Dealership Information

Pine Motors is an Independent dealership that is based in Westcliff-on-Sea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews4 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Pine Motors
    703 London Road
    Westcliff-on-Sea
    Southend-on-Sea
    SS0 9PA

    Get in touch

    01702 431202
    http://www.pinemotors.co.uk/

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    25%
    Percent of reviews responded to by this dealer

    Additional Information About Pine Motors

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