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16 reviews from our car dealer reviews community
Leave a review for Pitstop Aberdeen
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Pitstop Aberdeen
Leave a review
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As usual a great service from Pitstop, we’ve had a few cars from them over the years and I bought my Evoque in 2020 from them and they’ve looked after it ever since, and believe me I’m fussy who touches my car. Excellent service from a very friendly crew.

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+0 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought our Renault Captur at Pitstop garage, Aberdeen. The price was good and we managed to negotiate a good deal. Something you dont get with the big dealers. There was no parcel shelf but true to his word Stewart sourced one and sent it down to us. We had a 6 month warranty which we had to use and were a bit concerned as we lived 100 miles away. Stewart was true to his word and agreed to meet the cost of the repair. We have no hesitation in recommending this garage and will certainly use them again. Great, first class service.

"Don’t use!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car went in with one thing needing sorting was in over a month, no calls to tell us what was happening, we was ringing them and got excuse after excuse one was the guy was away on holiday, then they couldn’t get the part then they said they’re waiting on a part, very frustrating

"Car Purchase"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them last summer which came with 6 month warranty. Halfway through the warranty the engine died and need to be replace. They took over a month for the work to be done, and after that I constantly had problems with it. Took the car back to them 3 times to fix a coolant leak and is still not sorted. Can't tell if it is the mechanics are bad at their job or if they just didn't wanted to do a good job since it was still in warranty. The people there are indeed nice but the quality of services lacks. Either way do not recommend this place and I will certainly never go back to do business with them

"Car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased my 1st car from Pitstop, very helpful and put me at ease and explained all I needed too know about driving my new car, excellent service and will definitely return

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+1 Found this review helpful
"Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying my first car at Pitstop Aberdeen, I return there every year to get the MOT done. The service is always friendly and if an issue arises (such as the tires need changed), it's always fixed at a reasonable price. Can't thank them enough

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+1 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service and customer care from Pitstop Aberdeen.

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+1 Found this review helpful
"Terrible Service and purchased a car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car from Pitstop Aberdeen ever since that my car has been getting repaired just patched up work they done to sell it and now it has cost me more that what is was worth all round terrible service very rude to me also when i spoke to them about it and said id have to pay but there rip you off 100% i went to another garage the charged me nearly half the price and was more friendly actually felt like they was willing to help mentioned it to them that i bought the car from pitstop they LAUGHED and said there a joke so that says it all just be aware if you do decide to purchase from there

"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a car from Pitstop, helpful and friendly staff answered all my niggling queries and explained all the details I needed to know, glad I found a garage I can be confident in returning too in the future

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+1 Found this review helpful
"There seems to be a pattern..."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Pitstop Aberdeen and within a week (and under warranty) a warning sensor light came on. Took it in told it was fixed but not to worry about it, it was just a sensor error. A couple of weeks later its back on, same happened again but was told again not to worry it was a sensor error. Took in AGAIN after warranty ran out for a service and asked for this to be fixed again - Assured it was but within days it was back on and car wouldn't start. After the car being with them for 7 days we got told that it was indeed an issue (as it always had been) but basically they hadn't been bothered to check. 10th day we get the car park with a £300+ bill that if they had carried out a proper inspection the first 2 times it was in would have been covered by the warranty. Actually tried to charge labour for doing what they should have done months ago under the warranty...

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Dealership Information

Pitstop Aberdeen is an Independent dealership that is based in Aberdeen. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews3.6 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
1
Poor
0
Terrible
5

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  • Contact Information

    Address

    Pitstop Aberdeen
    26-28 Stafford Street
    Aberdeen
    Aberdeen City
    AB25 3UR

    Get in touch

    01224 641299
    http://www.pit-stop.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About Pitstop Aberdeen

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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