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11 reviews from our car dealer reviews community

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"Stay well away from this dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WARNING ! STAY AWAY from Pmg-ltd ( Perivale Motor Group ) now known as A-S-G Car Sales ,44 Bideford Avenue, Perivale , London UB67PP , show room at Atlip Centre, Atlip Road, Wembley HA0 4LU I saw this dealer on e-bay advertising LHD cars, and found what we wanted LHD Land Rover Range Rover Sport 2.7TDV6 AUTO HSE . Contacted dealer and my better half travelled 2500 miles to UK to purchase the car. Dealer took NON refundable deposit from us by bank transfer. However when it came to paying the balance I could not complete payment by bank transfer due to some issues in my UK bank online , and asked to pay by card. Seller response by e-mail "card machine is not working" . After checking on line , and not finding anything alarming about dealer at that point . I told my husband that we would pay cash. ( people please DO NOT DO THIS EVER ). We bought the car 12.04.2019 - inspected car visually , paint and body work , tyres, interior trim upholstery , glass, Started the engine tested the gears , and agreed with seller ( verbally ) that test drive would be 11 mile to the location my better half was staying . all that point we could inspect visually and with our hearing and knowledge of cars was ok , 13.04.2019 after driving a car around less than 50 miles ( keeping it in mind that it was planned to drive this 2500 miles home following Tuesday ) , engine made a horrible noise, car went to a limp mode and forced him to pull over , car engine stopped and would start again. My hubby had to join AA , by side of the road and call a recovery truck to get him to place he was staying. 14.04.2019 contacted seller , whom promised send some one round to diagnose what have had happened . 16.04.2019 someone from the company turns up ( assumed to be sellers brother ) with a snap on diagnostic machine. at this point we were told that it was a injector fault . Arranged to take vehicle to the seller know garage to looked at further . 16.04.2019 recovery truck showed up, not sign written , took our vehicle ( luckily husband took a photo of the license plate ) , we were not informed where vehicle went. 17.04.2019 received a phone call from "the brother " that crankshaft had gone , engine had a epic fail , and we should collect the car. after that he put the phone down . failing to tell us where the car was. 17.04.2019 After news from my husband I contacted the seller ( sitting home 2500 miles away ) , who claimed that he had not spoken to his brother yet , and did know what was happening with the car, and would get back to me soon as he can . 18.04.2019 We still did not know where the car was? PANIC PANIC !!! did I just lose the car and my MONEY . Husband called citizen advice . they informed that at this point this was A criminal matter , that we did not have the car back or we have not been refunded monies for our vehicle. and told us to inform seller of this. Called , left a voice mail and e-mailed same to seller . 2 hrs later "brother" calls, giving the address and telephone number to garage. My husband calls the garage , and is told that they are just about to close and wont be open until after bank holiday 24.04.2019. Same day I spoke to the "brother " asking why not being able to contact seller, he said he was not in the country. but agreed that he would get him call me soon as . NOTHING THAT DAY ! 19 th 20th 21st 22nd 23rd April 2019 I keep calling the seller , no response , left voice mails, called called , probably 50 times if not more , ALARM BELLS PANIC !!!! my easter ruined . 24.04.2019 my husband collects the car , and this garage tells us that they hardly know the seller , and ransom us for £500 fees for diagnostics and inspections plus £100 recovery fees. My husband pays the recovery . he is taken over 1.5 miles from the garage to residential street where car was parked at , and not given any paper work regarding the diagnostics that were done. or the extend of the damage. DOUBTING that nothing had been done . I tell my husband to recover the vehicle to a approved land rover dealer and them to inspect the car . Same day , finally manage to contact seller by phone , asking to return the car and get a full refund of the selling price £9750 > I do not get apology from the seller, he is not taking no responsibility selling me a car NOT FIT FOR PURPOSE and tell me that consumer rights act 2015 , does not apply to me as I do not live in UK . he also tells me that my HUSBAND did something to the car to make it break down!!!! WHAT after less than 50 miles and plans to drive the car home for 2500 miles , I AM LIKE ARE you KIDDING ME . I told him I want a refund . his last words were take me to court . and put the phone down on me ! 25.04.2019 independent garage inspects the car , and engine failure. Crankshaft had snapped , causing the cambelt to snap destroying the engine . and quotes us for the cost for reconditioned ( not NEW engine ) + work shop fees to put this car right . COST £4095 for the engine +£2700 for 20 hrs work shop time Whole cost inc VAT £8154.00 and maybe additional cost of £1000 if turbo got damaged but would not know this until engine had been changed ! 26.04.2019 we put car in a storage. still no contact from seller, after trying to visit show room location, phone calls , emails ! at the moment I am OUT of pocket £9750 + 5 x recovery charges ranging from £80-250 / per recovery , inspection fee at independent garage £216, hire car for my husband to get around to try to visit dealer ship £250, lost ferry fees across the channel £175 , phone calls , flight back for my husband £309 this is adding up and adding up. Up coming fees not counted, repair of the car + flights to UK ..... maybe legal fees . I never thought this could happen "these day" but it has happened. By the way since our purchase of the car from pmg-ltd / Perivale motor group , they have changed their business name to A-S-G Car Sales HUGE disappointment ! and horrible 2 weeks before day I am writing this. do not trust this company ! that one star on the review is mistake but don't seem to be able to remove it or SUBMIT for without one NO STARS- if there was a minus stars it would be million of them.

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DIPO in response to Stay well away from this dealer

I HAVE ALSO BEEN SCAMMED BY THESE GUYS AND I AM NOT BACKING DOWN ON MAKING SURE THEY ARE EXPOSED. I FOUND THEM THROUGH AUTOTRADER SO I THINK THEY HAVE A DUTY OF CARE. I AM IN THE PROCESS OF GETTING IN TOUCH WITH THE MEDIA HOUSES , I AM LOOKING TO GET AS MANY PEOPLE AS POSSIBLE THAT HAVE FALLEN VICTIM TOGETHER SO WE CAN WORK TOGETHER TO STOP THIS DODGY FAMILY BUSINESS.

Michelle Regan in response to Stay well away from this dealer

Hi We have just become another victim of these scammers! If possible.could you please contact me Proops1 @ aol . com I want to do everything i can to put a stop to them!

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Dealership Information

Car Dealer Reviews has learned that PMG Car Sales is linked to AMG Car Sales (see photos section where is clearly shows the website results in Google redirects).

Manufacturers: Sells a variety of makes and models
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11 reviews1.1 out of 5 stars — Rated Terrible
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    Contact Information

    Address

    PMG Car Sales
    Bideford Avenue
    Greenford
    Greater London
    UB6 7PP

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    https://www.pmg-carsales.co.uk/

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