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I purchased a 2012 Nissan Navara in December 2019. I have bought six vehicles from this dealership, three of them new, in the past. service was good. I was informed by the salesman that the vehicle had a full service history, this was not present with the vehicle. They are now scratching around to collate this information, blaming previous owner for not cooperating. This should have been authenticated before vehicle was sold, on collection the MOT was not available this was sent in the post after chasing them up. I have spoken with a manager, who stated the salesman was not in the country and my concerns would be actioned on his return, he didn't take on board the length of time already taken. I'm not really sure what relevance holidays have! Two months on I still not received this information. Not all pre- delivery jobs were completed as requested. The vehicle has now developed a fault, I was informed the service department would contact me, this was two days ago. Generally poor service and misrepresentation. Very disappointing.
Bought a Nissan navara from Tim at Polesworth Garage, extremely happy with the service. Tim could not do enough to help make everything go as easy and smoothly as possible. Over the moon with my pick up truck would recommend anyone go and speak to him
Agreed a price with Polesworth Garage Nissan. Went to pick up the car damage on front skirt done .Windscreen had damage. Not changed. Had to go back. They ordered wrong screen. Had to take courtesy car home. On test drive 1st to 2nd gear sticking I asked for service details of what they had done. They said they didn't have any because it was done in house. I have now had to book it into ford. Not great service. Thanks.
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I bought an Astra vxr 1 year ago, it passed the MOT from Polesworth Garage, but only 2 months later the gearbox dropped out, this was covered by the 3 month warranty LUCKILY, then a year on the car fails its MOT test due to bad emissions, when i took it to another garage they told me it had no cat at all, how did it pass its emissions test originally when they sold me the car? I have been left with a huge bill which i cant afford, and i still have alot of money owed on the vehicle. I may just have to write it off as I cant afford the repair. I am still paying for it and still have around £10.000 owed on it. I feel so let down and misled.
Dee A in response to odadoodah
They very unprofessional on more than three occasions I would call for a car being listed on the website as available then be told it has been sold but when I ask my English friends to call after me and they would tell then yes it still available
Ann franklin in response to odadoodah
I agree brought a Nissan Juke from them and had to take it back 3 times in a year due to egr issues
Polesworth Garage Ltd Nissan is an Independent dealership that is based in Tamworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Polesworth Garage Ltd Nissan
Polesworth Garage Grendon Road
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