Aneta W, June 2025
"First electric car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my first electric car, and the salesman took me through all the features. The customer service was good. The only criticism I have is that trying to get in touch with the dealership was difficult.
+1 Found this review helpful
Ponko from Ponko in response to First electric car
Thanks for your feedback and for choosing us for your first EV! We're glad our team helped with the features and that you had a good experience overall.
Chay W, June 2025
"Good overall service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues with the Citroën Berlingo that I purchased. It does the job I need it to do and is a real workhorse. I did have to travel a good distance from where I live, if this wasn’t the case, I would give it five stars for convenience, as the overall service was very good.
+1 Found this review helpful
Ponko from Ponko in response to Good overall service
Thank you for your review! We're glad the Citroën Berlingo is serving you well and appreciate your kind words about our service. We understand the travel was a bit of a trek—thank you for making the trip to us, and we’re happy we could help you find the right vehicle!
Jeremiah H, June 2025
"Impressed"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
During the first couple of days with the vehicle, I had a slight issue with a speaker, and I was impressed with how quickly Ponko got me booked in and resolved the issue. The aftersales service was very good. Another thing I liked was how simple the documentation process was on the day of the purchase.
+1 Found this review helpful
Ponko from Ponko in response to Impressed
Thanks so much for your feedback! We're glad the documentation process was simple for you on the day, and we’re happy we could get the speaker issue sorted quickly. It’s great to hear our aftersales service left a good impression — we're always here if you need anything else!
Juan G, June 2025
"Super smoothly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything just went super smoothly. Team all seemed genuinely nice. Had a minor issue with the car and it was sorted immediately with no issue. All in all great service all round
+0 Found this review helpful
Ponko from Ponko in response to Super smoothly
Thanks so much for the great feedback! We’re glad everything went smoothly and that our team made you feel welcome. Happy we could get that minor issue sorted quickly—here if you need anything in the future!
Joanne L, June 2025
"Straightforward "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My son found the car for me and then we went to view it together and took it for a test drive. I was happy with the process when arriving at Ponko, and the documentation was straightforward to go through. The only criticism is that we went on a bank holiday, so it was a bit slow to start with.
+0 Found this review helpful
Ponko from Ponko in response to Straightforward
Thanks for your review! We're glad the process went smoothly overall and that the documentation was easy to go through. Great to hear you and your son had a good experience with the test drive. Sorry for the slower start on the bank holiday—we appreciate your patience and hope you're enjoying the car!
Milan P, June 2025
"Brilliant "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I live locally to Ponko. I was browsing AutoTrader with an open mind about what car I wanted when I came across the BMW 3 Series. It has been brilliant, a really fun car to drive. I would give the experience a solid 4 stars.
+0 Found this review helpful
Ponko from Ponko in response to Brilliant
Thanks for the review! We’re glad you found the BMW 3 Series through us and that it’s been such a fun drive. We really appreciate the 4 stars and hope the car continues to impress—let us know if you ever need anything!
Mary K, June 2025
"Impeccable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, so good, the car has been great, and the customer service at Ponko was impeccable. They have been so good to us that we would return to them in the future due to the level of care both before and after the purchase, as well as how they look after the car.
+0 Found this review helpful
Ponko from Ponko in response to Impeccable
Thank you so much for the kind words! We're really happy to hear the car’s been great and that you felt well looked after throughout the whole process. It means a lot to know you'd come back to us—we’re always here when you need us!
Sarah O, June 2025
"5⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent customer service from start to finish , the whole process from start to finish was made very easy by the staff at Ponko .
I would not hesitate to recommend them any friends and family
+0 Found this review helpful
Jozsef K, June 2025
"Friendly and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It is a very good car that I bought and I really like it. I did not book in advance but turned up at the dealership on the day. I liked the VW Passat and the salesman was very friendly and helpful. I left with the car the same day.
+0 Found this review helpful
Gareth M, June 2025
"5 star experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Vauxhall Zafira has been good and the customer service was all good.
5 stars for the experience over all.
+0 Found this review helpful
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