52% Reviews
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70% Recommend
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17 reviews from our car dealer reviews community
Leave a review for Pontardulais Motor Company
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17 reviews from our car dealer reviews community

Leave a review for Pontardulais Motor Company
Leave a review
"Fab service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a bmw for my dad off chris he made sure the car was A1 before we collected it superb car he had it for 8 mths found it was a bit big for him so we went back to see chris he gave him the full price we paid against a toyota yaris that they had on the forecourt which is superb and hes loving it highly recommend long established car sales with after sales second to none, cheers to everyone at pontardulais motor company.

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+2 Found this review helpful
"Happy customers for over 15 years!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not one to write a review usually, but after seeing such negative ones on here, I felt I had to share my experiences. Myself and my family have bought cars from Pontardulais Motor Company for over fifteen years. All of the staff are so helpful and offer advice without the pushy sales tactic. All of the cars we have bought from them have been great cars. We did have a problem with a fiesta my sister bought last year, which you can sometimes expect with second hand cars, but David and Chris were fantastic and did what was needed to put the car right, even loaning my sister a car whilst hers was having work completed. I would certainly not buy from another garage as Pontardulais Motor Company have always sold us good quality cars and their after sales service is second to none. If you like dealing with genuine people, go and give them a try, you will not be disappointed!

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+2 Found this review helpful

Pontardulais Motor Company from Pontardulais Motor Company in response to Happy customers for over 15 years!

Thank you so much for your kind words Jane, it really is appreciated. We pride ourselves on our customer service and always go the extra mile to help wherever and whenever we can. Unfortunately it is inevitable that sometimes things go wrong with second hand cars but we will always strive to do our best to get things sorted and make sure that our customers are inconvenienced as little as possible.

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"Absolutely terrible Avoid"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pontardulais Motor Company are an absolutely terrible company car failed with almost £1000 needing of work, warranty wouldn't cover as the warranty they give you when you buy the car isn't worth the paper it's written on, was promised it will get sorted by pontardulais motor company but was told lie after lie. Avoid there to many of these type of dealers around. Do your research on the company and the warranty company before you buy, wish I did Have now since heard and spoke of other people who have bought from them,hope they will put there review on here also.

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+13 Found this review helpful
"Outstanding Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had several cars from Pontarddulais Motor Company and wouldn't go anywhere else they have always had outstanding customer service even going so far as replacing my window and stereo after a theft outside my home when they clearly had no obligation to. Buying a second hand car can be worrying at times as we all know there are no guarantees with new or used cars but that's why I wouldn't go anywhere else because I know I've always got the integrity of the owners to relay on and that's second to none thanks Pontarddulais Motor Company see you guys soon :)

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+4 Found this review helpful
"2 bad cars in a row from Bont Motors"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have owned quite a few cars and the worst cars i have had by miles are the last 2 pieces of junk from Pontarddulais motor company even though they cost a combined 10 grand. Nothing but problems with the 5 year old Vauxhall Insignia i bought last year. Everything has been replaced on it from the ignition coil pack to the gear box and cam belt and tensioner and still it has severe loss of power. Too many problems to list on here and took it to ATS, Halfords among others who tried all kinds of things to fix the problems. Constantly took it back to Pontarddulais Motor Company who assured me that there was nothing seriously wrong with the car. Finally took it back to the vauxhall dealership for full service and diagnosis who advised me to scrap it as it isnt safe to be on the road. So i am left with a useless heap of metal that i still have 3 years to pay on that still cant get me to work even though its had thousands of pounds worth of maintenance on it. No choice but to go to citizens advise and trading standards. Moral of the story is never buy a vauxhall and never buy a car from Pontarddulais Motor Company.

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+18 Found this review helpful
"Gary"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely ridiculous. Bought a car from here, been problems throughout and they're aware of this, had nothing to prove the problems were dealt with, they said we can have money back if not satisfied, went back to have our money back as the car was absolutely terrible, refusing, not answering the phone, went there and told us no end of so we are now taking it to a small court. Absolutely ridiculous! Pontardulais Motor Company is the worst place ever.

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"My review for Pontardulais Motor Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was already familiar with this dealership, I had a look around online but Pontardulais Motor Company was the only one I visited. The car buying experience all round was great and the car has been running smoothly. I would recommend them to anyone in the Glamorgan area who is after a new car to go in and see them.

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+3 Found this review helpful
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Dealership Information

Pontardulais Motor Company is an Independent dealership that is based in Swansea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews3.8 out of 5 stars — Rated Very Good
Excellent
12
Very Good
0
Average
0
Poor
1
Terrible
4

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  • Contact Information

    Address

    Pontardulais Motor Company
    195 St Teilo Street
    Swansea
    Swansea
    SA4 8LQ

    Get in touch

    01792 881222
    http://www.pontardulaismotorcompany.co.uk/

    Opening times

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    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    52%
    Percent of reviews responded to by this dealer

    Additional Information About Pontardulais Motor Company

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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